APA (7th ed.) Citation

Franz, A. (2022). Built to win: Designing a customer-centric culture that drives value for your business. Advantage, member of Advantage Media Group.

Chicago Style (17th ed.) Citation

Franz, Annette. Built to Win: Designing a Customer-centric Culture That Drives Value for Your Business. Charleston, South Carolina: Advantage, member of Advantage Media Group, 2022.

MLA (9th ed.) Citation

Franz, Annette. Built to Win: Designing a Customer-centric Culture That Drives Value for Your Business. Advantage, member of Advantage Media Group, 2022.