Release and deployment :: an ITSM narrative account /

Based on the real-life experience of the author and other ITSM practitioners, this book explains the common pitfalls of release and deployment in fictional form, with each chapter describing a difficult meeting with a different department head and featuring a set of pointers that our hero would have...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
1. Verfasser: McLean, Daniel (ITSM Consultant)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Ely, Cambridgeshire, United Kingdom : IT Governance Publishing, 2015.
Schlagworte:
Online-Zugang:Volltext
Zusammenfassung:Based on the real-life experience of the author and other ITSM practitioners, this book explains the common pitfalls of release and deployment in fictional form, with each chapter describing a difficult meeting with a different department head and featuring a set of pointers that our hero would have found beneficial. --
Beschreibung:1 online resource (162 pages)
ISBN:9781849287807
1849287805
9781849287777
1849287775