Release and deployment :: an ITSM narrative account /
Based on the real-life experience of the author and other ITSM practitioners, this book explains the common pitfalls of release and deployment in fictional form, with each chapter describing a difficult meeting with a different department head and featuring a set of pointers that our hero would have...
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Ely, Cambridgeshire, United Kingdom :
IT Governance Publishing,
2015.
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Schlagworte: | |
Online-Zugang: | Volltext |
Zusammenfassung: | Based on the real-life experience of the author and other ITSM practitioners, this book explains the common pitfalls of release and deployment in fictional form, with each chapter describing a difficult meeting with a different department head and featuring a set of pointers that our hero would have found beneficial. -- |
Beschreibung: | 1 online resource (162 pages) |
ISBN: | 9781849287807 1849287805 9781849287777 1849287775 |
Internformat
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264 | 4 | |c ©2015 | |
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505 | 0 | |a Cover; Title; Copyright; Preface; About the Author; Acknowledgements; Contents; Introduction; Chapter 1: Winning The Job; Chapter 2: Where Did My Job Go?; Chapter 3: Finance -- Wisdom or Indifference?; Chapter 4: Bad Beginnings; Chapter 5: Requirements -- Voice of the Business; Chapter 6: Sales -- Heart of the Business; Chapter 7: Application Development; Chapter 8: Infrastructure -- Physical Clouds; Chapter 9: QA -- Guardians of the Gates; Chapter 10: Management Intervention; Chapter 11: Change Management -- Short Circuit; Chapter 12: Release -- Let Slip the Dogs of War. | |
505 | 8 | |a Chapter 13: Deploy -- The End of the Beginning -- ITG Resources. | |
588 | 0 | |a Online resource; title from PDF title page (JSTOR, viewed on March 8, 2016). | |
520 | |a Based on the real-life experience of the author and other ITSM practitioners, this book explains the common pitfalls of release and deployment in fictional form, with each chapter describing a difficult meeting with a different department head and featuring a set of pointers that our hero would have found beneficial. -- |c Edited summary from book. | ||
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author | McLean, Daniel (ITSM Consultant) |
author_GND | http://id.loc.gov/authorities/names/nb2012026791 |
author_facet | McLean, Daniel (ITSM Consultant) |
author_role | |
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callnumber-search | HD9696.63.A2 M35 2015eb |
callnumber-sort | HD 49696.63 A2 M35 42015EB |
callnumber-subject | HD - Industries, Land Use, Labor |
collection | ZDB-4-EBU |
contents | Cover; Title; Copyright; Preface; About the Author; Acknowledgements; Contents; Introduction; Chapter 1: Winning The Job; Chapter 2: Where Did My Job Go?; Chapter 3: Finance -- Wisdom or Indifference?; Chapter 4: Bad Beginnings; Chapter 5: Requirements -- Voice of the Business; Chapter 6: Sales -- Heart of the Business; Chapter 7: Application Development; Chapter 8: Infrastructure -- Physical Clouds; Chapter 9: QA -- Guardians of the Gates; Chapter 10: Management Intervention; Chapter 11: Change Management -- Short Circuit; Chapter 12: Release -- Let Slip the Dogs of War. Chapter 13: Deploy -- The End of the Beginning -- ITG Resources. |
ctrlnum | (OCoLC)941700556 |
dewey-full | 004.068 |
dewey-hundreds | 000 - Computer science, information, general works |
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dewey-raw | 004.068 |
dewey-search | 004.068 |
dewey-sort | 14.068 |
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discipline | Informatik |
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indexdate | 2024-11-26T14:49:22Z |
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spelling | McLean, Daniel (ITSM Consultant) https://id.oclc.org/worldcat/entity/E39PCjqvHWQQyrt3YwbdqdH6cd http://id.loc.gov/authorities/names/nb2012026791 Release and deployment : an ITSM narrative account / Daniel McLean. Ely, Cambridgeshire, United Kingdom : IT Governance Publishing, 2015. ©2015 1 online resource (162 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Cover; Title; Copyright; Preface; About the Author; Acknowledgements; Contents; Introduction; Chapter 1: Winning The Job; Chapter 2: Where Did My Job Go?; Chapter 3: Finance -- Wisdom or Indifference?; Chapter 4: Bad Beginnings; Chapter 5: Requirements -- Voice of the Business; Chapter 6: Sales -- Heart of the Business; Chapter 7: Application Development; Chapter 8: Infrastructure -- Physical Clouds; Chapter 9: QA -- Guardians of the Gates; Chapter 10: Management Intervention; Chapter 11: Change Management -- Short Circuit; Chapter 12: Release -- Let Slip the Dogs of War. Chapter 13: Deploy -- The End of the Beginning -- ITG Resources. Online resource; title from PDF title page (JSTOR, viewed on March 8, 2016). Based on the real-life experience of the author and other ITSM practitioners, this book explains the common pitfalls of release and deployment in fictional form, with each chapter describing a difficult meeting with a different department head and featuring a set of pointers that our hero would have found beneficial. -- Edited summary from book. Computer software industry. http://id.loc.gov/authorities/subjects/sh85029538 Computer software Development Management. Software engineering Management. http://id.loc.gov/authorities/subjects/sh90004746 Logiciels Industrie. COMPUTERS General. bisacsh Computer software Development Management fast Computer software industry fast Software engineering Management fast IT service management system. IT service management. ITIL 2011. ITIL lifecycle. ITIL processes. ITIL. ITSM. has work: Release and deployment (Text) https://id.oclc.org/worldcat/entity/E39PCGp6RY8cG9wGyRxB6DxrC3 https://id.oclc.org/worldcat/ontology/hasWork FWS01 ZDB-4-EBU FWS_PDA_EBU https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1161976 Volltext |
spellingShingle | McLean, Daniel (ITSM Consultant) Release and deployment : an ITSM narrative account / Cover; Title; Copyright; Preface; About the Author; Acknowledgements; Contents; Introduction; Chapter 1: Winning The Job; Chapter 2: Where Did My Job Go?; Chapter 3: Finance -- Wisdom or Indifference?; Chapter 4: Bad Beginnings; Chapter 5: Requirements -- Voice of the Business; Chapter 6: Sales -- Heart of the Business; Chapter 7: Application Development; Chapter 8: Infrastructure -- Physical Clouds; Chapter 9: QA -- Guardians of the Gates; Chapter 10: Management Intervention; Chapter 11: Change Management -- Short Circuit; Chapter 12: Release -- Let Slip the Dogs of War. Chapter 13: Deploy -- The End of the Beginning -- ITG Resources. Computer software industry. http://id.loc.gov/authorities/subjects/sh85029538 Computer software Development Management. Software engineering Management. http://id.loc.gov/authorities/subjects/sh90004746 Logiciels Industrie. COMPUTERS General. bisacsh Computer software Development Management fast Computer software industry fast Software engineering Management fast |
subject_GND | http://id.loc.gov/authorities/subjects/sh85029538 http://id.loc.gov/authorities/subjects/sh90004746 |
title | Release and deployment : an ITSM narrative account / |
title_auth | Release and deployment : an ITSM narrative account / |
title_exact_search | Release and deployment : an ITSM narrative account / |
title_full | Release and deployment : an ITSM narrative account / Daniel McLean. |
title_fullStr | Release and deployment : an ITSM narrative account / Daniel McLean. |
title_full_unstemmed | Release and deployment : an ITSM narrative account / Daniel McLean. |
title_short | Release and deployment : |
title_sort | release and deployment an itsm narrative account |
title_sub | an ITSM narrative account / |
topic | Computer software industry. http://id.loc.gov/authorities/subjects/sh85029538 Computer software Development Management. Software engineering Management. http://id.loc.gov/authorities/subjects/sh90004746 Logiciels Industrie. COMPUTERS General. bisacsh Computer software Development Management fast Computer software industry fast Software engineering Management fast |
topic_facet | Computer software industry. Computer software Development Management. Software engineering Management. Logiciels Industrie. COMPUTERS General. Computer software Development Management Computer software industry Software engineering Management |
url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1161976 |
work_keys_str_mv | AT mcleandaniel releaseanddeploymentanitsmnarrativeaccount |