The lessons learned handbook :: practical approaches to learning from experience /
The phrase "lessons learned? is such a common one, yet people struggle with developing effective lessons learned approaches. The Lessons Learned Handbook is written for the project manager, quality manager or senior manager trying to put in place a system for learning from experience, or lookin...
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Oxford :
Chandos Publishing,
2010.
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Schlagworte: | |
Online-Zugang: | Volltext Volltext |
Zusammenfassung: | The phrase "lessons learned? is such a common one, yet people struggle with developing effective lessons learned approaches. The Lessons Learned Handbook is written for the project manager, quality manager or senior manager trying to put in place a system for learning from experience, or looking to improve the system they have. Based on experience of successful and unsuccessful systems, the author recognises the need to convert learning into action. For this to happen, there needs to be a series of key steps, which the book guides the reader through. The book provides practical guidance to lea. |
Beschreibung: | Includes index. |
Beschreibung: | 1 online resource (xiii, 191 pages) : illustrations |
ISBN: | 1780631928 9781780631929 |
Internformat
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100 | 1 | |a Milton, N. J. |q (Nick J.) |1 https://id.oclc.org/worldcat/entity/E39PCjB7G4XVgHt6rRxf4y9Qjd |0 http://id.loc.gov/authorities/names/nb99014706 | |
245 | 1 | 4 | |a The lessons learned handbook : |b practical approaches to learning from experience / |c Nick Milton. |
260 | |a Oxford : |b Chandos Publishing, |c 2010. | ||
300 | |a 1 online resource (xiii, 191 pages) : |b illustrations | ||
336 | |a text |b txt |2 rdacontent | ||
337 | |a computer |b c |2 rdamedia | ||
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500 | |a Includes index. | ||
588 | 0 | |a Print version record. | |
505 | 0 | |a Cover; The Lessons Learned Handbook: Practical Approaches to Learning from Experience; Copyright; Contents; List of figures and tables; Acknowledgements; Preface; 1 Introduction -- learning lessons; Learning in organisations; Lessons learned systems in organisations; How well do they work?; The value of learning lessons; Reference; 2 Elements of a lesson learning system; Lesson learning approaches in the 15th century; What is a 'lesson learned'?; The steps in learning a lesson; Closing the learning loop; Trial and error, or trial and success?; Survey results; References. | |
505 | 8 | |a 3 Lessons learned approachesFormal collect systems; Informal collect systems; Formal connect systems; Informal connect systems; A blended approach; Reference; 4 Principles of lesson identification; When to identify lessons?; The principles of lesson identification; Aiming for the 'quality lesson'; Examples of poor lessons; Stories and lessons; Self-identification of lessons versus lesson identification processes; The questioning process -- the metaphor of the tree; Roles and accountabilities in lesson identification; Reference; 5 Processes of lessons identified. | |
505 | 8 | |a Post-project reviews or retrospectsAfter action reviews; Individual learning interviews; Learning histories; Evaluations and assessments; Incident investigation; 6 Writing down the lessons; Each lesson stands alone; The lesson needs to be easy to follow and well structured; How much context?; Who is the audience?; Attachments; Quality assurance and validation; Lessons must lead to action; 7 Taking action; Will there always be an action?; What sort of actions are needed?; How do you decide the action?; Who assigns the action?; Escalating the action; Closing lessons. | |
505 | 8 | |a 8 Process ownership and processupdateWho owns the processes?; Local vs company process owners; The role of the process owner; Engagement with the learning cycle; Lessons workflow; Validation and escalation; Documenting processes; 9 Ensuring lessons and updatedprocesses are re-applied; Broadcasting new lessons and process improvements; Process improvements and training; Process review as part of operations; 10 Technology to support lesson learning; Lesson repositories; Knowledge libraries; Publish and search technology; Tagging; References; 11 Sharing and seeking the unwrittenlessons. | |
505 | 8 | |a Communities of practicePeer assist; Baton passing; Knowledge handover; Promoting conversation; 12 The governance of lesson learning; A governance framework; Make corporate expectations clear; Lesson learning systems; Monitoring and measurement; The supporting organisation; Reference; 13 The principles and processes ofsafety investigations; What happened and why?; The investigation process; The final report; 14 Learning lessons in networksat Mars, Inc; Learn from where we are; Learn from what we know; Learn from the past six months; Formalising the learning; Summary. | |
520 | |a The phrase "lessons learned? is such a common one, yet people struggle with developing effective lessons learned approaches. The Lessons Learned Handbook is written for the project manager, quality manager or senior manager trying to put in place a system for learning from experience, or looking to improve the system they have. Based on experience of successful and unsuccessful systems, the author recognises the need to convert learning into action. For this to happen, there needs to be a series of key steps, which the book guides the reader through. The book provides practical guidance to lea. | ||
650 | 0 | |a Organizational learning. |0 http://id.loc.gov/authorities/subjects/sh95006000 | |
650 | 0 | |a Organizational change. |0 http://id.loc.gov/authorities/subjects/sh85095525 | |
650 | 0 | |a Organizational effectiveness. |0 http://id.loc.gov/authorities/subjects/sh85095526 | |
650 | 0 | |a Learning. |0 http://id.loc.gov/authorities/subjects/sh85075520 | |
650 | 1 | 2 | |a Organizational Innovation |
650 | 1 | 2 | |a Efficiency, Organizational |
650 | 1 | 2 | |a Learning |
650 | 2 | 2 | |a Staff Development |
650 | 6 | |a Apprentissage organisationnel. | |
650 | 6 | |a Changement organisationnel. | |
650 | 6 | |a Efficacité organisationnelle. | |
650 | 6 | |a Apprentissage. | |
650 | 7 | |a BUSINESS & ECONOMICS |x Industrial Management. |2 bisacsh | |
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773 | 0 | |t Chandos Publishing Online | |
776 | 0 | 8 | |i Print version: |a Milton, N.J. (Nick J.). |t Lessons learned handbook. |d Oxford : Chandos Publishing, 2010 |z 1843345870 |z 9781843345879 |
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Datensatz im Suchindex
DE-BY-FWS_katkey | ZDB-4-EBU-ocn904397289 |
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adam_text | |
any_adam_object | |
author | Milton, N. J. (Nick J.) |
author_GND | http://id.loc.gov/authorities/names/nb99014706 |
author_facet | Milton, N. J. (Nick J.) |
author_role | |
author_sort | Milton, N. J. |
author_variant | n j m nj njm |
building | Verbundindex |
bvnumber | localFWS |
callnumber-first | H - Social Science |
callnumber-label | HD68 |
callnumber-raw | HD68.82 .M55 2010 |
callnumber-search | HD68.82 .M55 2010 |
callnumber-sort | HD 268.82 M55 42010 |
callnumber-subject | HD - Industries, Land Use, Labor |
collection | ZDB-4-EBU |
contents | Cover; The Lessons Learned Handbook: Practical Approaches to Learning from Experience; Copyright; Contents; List of figures and tables; Acknowledgements; Preface; 1 Introduction -- learning lessons; Learning in organisations; Lessons learned systems in organisations; How well do they work?; The value of learning lessons; Reference; 2 Elements of a lesson learning system; Lesson learning approaches in the 15th century; What is a 'lesson learned'?; The steps in learning a lesson; Closing the learning loop; Trial and error, or trial and success?; Survey results; References. 3 Lessons learned approachesFormal collect systems; Informal collect systems; Formal connect systems; Informal connect systems; A blended approach; Reference; 4 Principles of lesson identification; When to identify lessons?; The principles of lesson identification; Aiming for the 'quality lesson'; Examples of poor lessons; Stories and lessons; Self-identification of lessons versus lesson identification processes; The questioning process -- the metaphor of the tree; Roles and accountabilities in lesson identification; Reference; 5 Processes of lessons identified. Post-project reviews or retrospectsAfter action reviews; Individual learning interviews; Learning histories; Evaluations and assessments; Incident investigation; 6 Writing down the lessons; Each lesson stands alone; The lesson needs to be easy to follow and well structured; How much context?; Who is the audience?; Attachments; Quality assurance and validation; Lessons must lead to action; 7 Taking action; Will there always be an action?; What sort of actions are needed?; How do you decide the action?; Who assigns the action?; Escalating the action; Closing lessons. 8 Process ownership and processupdateWho owns the processes?; Local vs company process owners; The role of the process owner; Engagement with the learning cycle; Lessons workflow; Validation and escalation; Documenting processes; 9 Ensuring lessons and updatedprocesses are re-applied; Broadcasting new lessons and process improvements; Process improvements and training; Process review as part of operations; 10 Technology to support lesson learning; Lesson repositories; Knowledge libraries; Publish and search technology; Tagging; References; 11 Sharing and seeking the unwrittenlessons. Communities of practicePeer assist; Baton passing; Knowledge handover; Promoting conversation; 12 The governance of lesson learning; A governance framework; Make corporate expectations clear; Lesson learning systems; Monitoring and measurement; The supporting organisation; Reference; 13 The principles and processes ofsafety investigations; What happened and why?; The investigation process; The final report; 14 Learning lessons in networksat Mars, Inc; Learn from where we are; Learn from what we know; Learn from the past six months; Formalising the learning; Summary. |
ctrlnum | (OCoLC)904397289 |
dewey-full | 658.4038 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.4038 |
dewey-search | 658.4038 |
dewey-sort | 3658.4038 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
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J.</subfield><subfield code="q">(Nick J.)</subfield><subfield code="1">https://id.oclc.org/worldcat/entity/E39PCjB7G4XVgHt6rRxf4y9Qjd</subfield><subfield code="0">http://id.loc.gov/authorities/names/nb99014706</subfield></datafield><datafield tag="245" ind1="1" ind2="4"><subfield code="a">The lessons learned handbook :</subfield><subfield code="b">practical approaches to learning from experience /</subfield><subfield code="c">Nick Milton.</subfield></datafield><datafield tag="260" ind1=" " ind2=" "><subfield code="a">Oxford :</subfield><subfield code="b">Chandos Publishing,</subfield><subfield code="c">2010.</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 online resource (xiii, 191 pages) :</subfield><subfield code="b">illustrations</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="a">text</subfield><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="a">computer</subfield><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="a">online resource</subfield><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="347" ind1=" " ind2=" "><subfield code="a">data file</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Includes index.</subfield></datafield><datafield tag="588" ind1="0" ind2=" "><subfield code="a">Print version record.</subfield></datafield><datafield tag="505" ind1="0" ind2=" "><subfield code="a">Cover; The Lessons Learned Handbook: Practical Approaches to Learning from Experience; Copyright; Contents; List of figures and tables; Acknowledgements; Preface; 1 Introduction -- learning lessons; Learning in organisations; Lessons learned systems in organisations; How well do they work?; The value of learning lessons; Reference; 2 Elements of a lesson learning system; Lesson learning approaches in the 15th century; What is a 'lesson learned'?; The steps in learning a lesson; Closing the learning loop; Trial and error, or trial and success?; Survey results; References.</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">3 Lessons learned approachesFormal collect systems; Informal collect systems; Formal connect systems; Informal connect systems; A blended approach; Reference; 4 Principles of lesson identification; When to identify lessons?; The principles of lesson identification; Aiming for the 'quality lesson'; Examples of poor lessons; Stories and lessons; Self-identification of lessons versus lesson identification processes; The questioning process -- the metaphor of the tree; Roles and accountabilities in lesson identification; Reference; 5 Processes of lessons identified.</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">Post-project reviews or retrospectsAfter action reviews; Individual learning interviews; Learning histories; Evaluations and assessments; Incident investigation; 6 Writing down the lessons; Each lesson stands alone; The lesson needs to be easy to follow and well structured; How much context?; Who is the audience?; Attachments; Quality assurance and validation; Lessons must lead to action; 7 Taking action; Will there always be an action?; What sort of actions are needed?; How do you decide the action?; Who assigns the action?; Escalating the action; Closing lessons.</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">8 Process ownership and processupdateWho owns the processes?; Local vs company process owners; The role of the process owner; Engagement with the learning cycle; Lessons workflow; Validation and escalation; Documenting processes; 9 Ensuring lessons and updatedprocesses are re-applied; Broadcasting new lessons and process improvements; Process improvements and training; Process review as part of operations; 10 Technology to support lesson learning; Lesson repositories; Knowledge libraries; Publish and search technology; Tagging; References; 11 Sharing and seeking the unwrittenlessons.</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">Communities of practicePeer assist; Baton passing; Knowledge handover; Promoting conversation; 12 The governance of lesson learning; A governance framework; Make corporate expectations clear; Lesson learning systems; Monitoring and measurement; The supporting organisation; Reference; 13 The principles and processes ofsafety investigations; What happened and why?; The investigation process; The final report; 14 Learning lessons in networksat Mars, Inc; Learn from where we are; Learn from what we know; Learn from the past six months; Formalising the learning; Summary.</subfield></datafield><datafield tag="520" ind1=" " ind2=" "><subfield code="a">The phrase "lessons learned? is such a common one, yet people struggle with developing effective lessons learned approaches. The Lessons Learned Handbook is written for the project manager, quality manager or senior manager trying to put in place a system for learning from experience, or looking to improve the system they have. Based on experience of successful and unsuccessful systems, the author recognises the need to convert learning into action. For this to happen, there needs to be a series of key steps, which the book guides the reader through. 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id | ZDB-4-EBU-ocn904397289 |
illustrated | Illustrated |
indexdate | 2024-11-26T14:49:18Z |
institution | BVB |
isbn | 1780631928 9781780631929 |
language | English |
lccn | 2015472578 |
oclc_num | 904397289 |
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owner | MAIN DE-863 DE-BY-FWS |
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physical | 1 online resource (xiii, 191 pages) : illustrations |
psigel | ZDB-4-EBU |
publishDate | 2010 |
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publisher | Chandos Publishing, |
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spelling | Milton, N. J. (Nick J.) https://id.oclc.org/worldcat/entity/E39PCjB7G4XVgHt6rRxf4y9Qjd http://id.loc.gov/authorities/names/nb99014706 The lessons learned handbook : practical approaches to learning from experience / Nick Milton. Oxford : Chandos Publishing, 2010. 1 online resource (xiii, 191 pages) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier data file Includes index. Print version record. Cover; The Lessons Learned Handbook: Practical Approaches to Learning from Experience; Copyright; Contents; List of figures and tables; Acknowledgements; Preface; 1 Introduction -- learning lessons; Learning in organisations; Lessons learned systems in organisations; How well do they work?; The value of learning lessons; Reference; 2 Elements of a lesson learning system; Lesson learning approaches in the 15th century; What is a 'lesson learned'?; The steps in learning a lesson; Closing the learning loop; Trial and error, or trial and success?; Survey results; References. 3 Lessons learned approachesFormal collect systems; Informal collect systems; Formal connect systems; Informal connect systems; A blended approach; Reference; 4 Principles of lesson identification; When to identify lessons?; The principles of lesson identification; Aiming for the 'quality lesson'; Examples of poor lessons; Stories and lessons; Self-identification of lessons versus lesson identification processes; The questioning process -- the metaphor of the tree; Roles and accountabilities in lesson identification; Reference; 5 Processes of lessons identified. Post-project reviews or retrospectsAfter action reviews; Individual learning interviews; Learning histories; Evaluations and assessments; Incident investigation; 6 Writing down the lessons; Each lesson stands alone; The lesson needs to be easy to follow and well structured; How much context?; Who is the audience?; Attachments; Quality assurance and validation; Lessons must lead to action; 7 Taking action; Will there always be an action?; What sort of actions are needed?; How do you decide the action?; Who assigns the action?; Escalating the action; Closing lessons. 8 Process ownership and processupdateWho owns the processes?; Local vs company process owners; The role of the process owner; Engagement with the learning cycle; Lessons workflow; Validation and escalation; Documenting processes; 9 Ensuring lessons and updatedprocesses are re-applied; Broadcasting new lessons and process improvements; Process improvements and training; Process review as part of operations; 10 Technology to support lesson learning; Lesson repositories; Knowledge libraries; Publish and search technology; Tagging; References; 11 Sharing and seeking the unwrittenlessons. Communities of practicePeer assist; Baton passing; Knowledge handover; Promoting conversation; 12 The governance of lesson learning; A governance framework; Make corporate expectations clear; Lesson learning systems; Monitoring and measurement; The supporting organisation; Reference; 13 The principles and processes ofsafety investigations; What happened and why?; The investigation process; The final report; 14 Learning lessons in networksat Mars, Inc; Learn from where we are; Learn from what we know; Learn from the past six months; Formalising the learning; Summary. The phrase "lessons learned? is such a common one, yet people struggle with developing effective lessons learned approaches. The Lessons Learned Handbook is written for the project manager, quality manager or senior manager trying to put in place a system for learning from experience, or looking to improve the system they have. Based on experience of successful and unsuccessful systems, the author recognises the need to convert learning into action. For this to happen, there needs to be a series of key steps, which the book guides the reader through. The book provides practical guidance to lea. Organizational learning. http://id.loc.gov/authorities/subjects/sh95006000 Organizational change. http://id.loc.gov/authorities/subjects/sh85095525 Organizational effectiveness. http://id.loc.gov/authorities/subjects/sh85095526 Learning. http://id.loc.gov/authorities/subjects/sh85075520 Organizational Innovation Efficiency, Organizational Learning Staff Development Apprentissage organisationnel. Changement organisationnel. Efficacité organisationnelle. Apprentissage. BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Learning fast Organizational change fast Organizational effectiveness fast Organizational learning fast has work: The lessons learned handbook (Text) https://id.oclc.org/worldcat/entity/E39PCGXG9qjWtBmbPR4jQYgbtX https://id.oclc.org/worldcat/ontology/hasWork Chandos Publishing Online Print version: Milton, N.J. (Nick J.). Lessons learned handbook. Oxford : Chandos Publishing, 2010 1843345870 9781843345879 FWS01 ZDB-4-EBU FWS_PDA_EBU https://www.sciencedirect.com/science/book/9781843345879 Volltext FWS01 ZDB-4-EBU FWS_PDA_EBU https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=677448 Volltext |
spellingShingle | Milton, N. J. (Nick J.) The lessons learned handbook : practical approaches to learning from experience / Cover; The Lessons Learned Handbook: Practical Approaches to Learning from Experience; Copyright; Contents; List of figures and tables; Acknowledgements; Preface; 1 Introduction -- learning lessons; Learning in organisations; Lessons learned systems in organisations; How well do they work?; The value of learning lessons; Reference; 2 Elements of a lesson learning system; Lesson learning approaches in the 15th century; What is a 'lesson learned'?; The steps in learning a lesson; Closing the learning loop; Trial and error, or trial and success?; Survey results; References. 3 Lessons learned approachesFormal collect systems; Informal collect systems; Formal connect systems; Informal connect systems; A blended approach; Reference; 4 Principles of lesson identification; When to identify lessons?; The principles of lesson identification; Aiming for the 'quality lesson'; Examples of poor lessons; Stories and lessons; Self-identification of lessons versus lesson identification processes; The questioning process -- the metaphor of the tree; Roles and accountabilities in lesson identification; Reference; 5 Processes of lessons identified. Post-project reviews or retrospectsAfter action reviews; Individual learning interviews; Learning histories; Evaluations and assessments; Incident investigation; 6 Writing down the lessons; Each lesson stands alone; The lesson needs to be easy to follow and well structured; How much context?; Who is the audience?; Attachments; Quality assurance and validation; Lessons must lead to action; 7 Taking action; Will there always be an action?; What sort of actions are needed?; How do you decide the action?; Who assigns the action?; Escalating the action; Closing lessons. 8 Process ownership and processupdateWho owns the processes?; Local vs company process owners; The role of the process owner; Engagement with the learning cycle; Lessons workflow; Validation and escalation; Documenting processes; 9 Ensuring lessons and updatedprocesses are re-applied; Broadcasting new lessons and process improvements; Process improvements and training; Process review as part of operations; 10 Technology to support lesson learning; Lesson repositories; Knowledge libraries; Publish and search technology; Tagging; References; 11 Sharing and seeking the unwrittenlessons. Communities of practicePeer assist; Baton passing; Knowledge handover; Promoting conversation; 12 The governance of lesson learning; A governance framework; Make corporate expectations clear; Lesson learning systems; Monitoring and measurement; The supporting organisation; Reference; 13 The principles and processes ofsafety investigations; What happened and why?; The investigation process; The final report; 14 Learning lessons in networksat Mars, Inc; Learn from where we are; Learn from what we know; Learn from the past six months; Formalising the learning; Summary. Organizational learning. http://id.loc.gov/authorities/subjects/sh95006000 Organizational change. http://id.loc.gov/authorities/subjects/sh85095525 Organizational effectiveness. http://id.loc.gov/authorities/subjects/sh85095526 Learning. http://id.loc.gov/authorities/subjects/sh85075520 Organizational Innovation Efficiency, Organizational Learning Staff Development Apprentissage organisationnel. Changement organisationnel. Efficacité organisationnelle. Apprentissage. BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Learning fast Organizational change fast Organizational effectiveness fast Organizational learning fast |
subject_GND | http://id.loc.gov/authorities/subjects/sh95006000 http://id.loc.gov/authorities/subjects/sh85095525 http://id.loc.gov/authorities/subjects/sh85095526 http://id.loc.gov/authorities/subjects/sh85075520 |
title | The lessons learned handbook : practical approaches to learning from experience / |
title_auth | The lessons learned handbook : practical approaches to learning from experience / |
title_exact_search | The lessons learned handbook : practical approaches to learning from experience / |
title_full | The lessons learned handbook : practical approaches to learning from experience / Nick Milton. |
title_fullStr | The lessons learned handbook : practical approaches to learning from experience / Nick Milton. |
title_full_unstemmed | The lessons learned handbook : practical approaches to learning from experience / Nick Milton. |
title_short | The lessons learned handbook : |
title_sort | lessons learned handbook practical approaches to learning from experience |
title_sub | practical approaches to learning from experience / |
topic | Organizational learning. http://id.loc.gov/authorities/subjects/sh95006000 Organizational change. http://id.loc.gov/authorities/subjects/sh85095525 Organizational effectiveness. http://id.loc.gov/authorities/subjects/sh85095526 Learning. http://id.loc.gov/authorities/subjects/sh85075520 Organizational Innovation Efficiency, Organizational Learning Staff Development Apprentissage organisationnel. Changement organisationnel. Efficacité organisationnelle. Apprentissage. BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Learning fast Organizational change fast Organizational effectiveness fast Organizational learning fast |
topic_facet | Organizational learning. Organizational change. Organizational effectiveness. Learning. Organizational Innovation Efficiency, Organizational Learning Staff Development Apprentissage organisationnel. Changement organisationnel. Efficacité organisationnelle. Apprentissage. BUSINESS & ECONOMICS Industrial Management. BUSINESS & ECONOMICS Management. BUSINESS & ECONOMICS Management Science. BUSINESS & ECONOMICS Organizational Behavior. Organizational change Organizational effectiveness Organizational learning |
url | https://www.sciencedirect.com/science/book/9781843345879 https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=677448 |
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