Toward cross-channel management :: a comprehensive guide for retail firms /

In the age of cross-channel commerce, successful firms must identify, develop, and implement the right cross-channel services to attract and satisfy their target customers. This book aims to assist multi-channel players to increase their company's performance and enhance their overall value pro...

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Bibliographic Details
Main Authors: Brunner, Felix (Author), Rudolph, Thomas (Author)
Format: Electronic eBook
Language:English
Published: Berlin, Germany : De Gruyter Oldenbourg, 2015.
Subjects:
Online Access:DE-862
DE-863
Summary:In the age of cross-channel commerce, successful firms must identify, develop, and implement the right cross-channel services to attract and satisfy their target customers. This book aims to assist multi-channel players to increase their company's performance and enhance their overall value proposition by showing how to select the appropriate cross-channel strategy and how to establish synergies between online and offline channels.
Physical Description:1 online resource (84 pages) : illustrations, tables, charts
Bibliography:Includes bibliographical references at the end of each chapters.
ISBN:9783110417166
3110417162
9783110417227
3110417227
3110416980
9783110416985
3110417170
9783110417173

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