Toward cross-channel management :: a comprehensive guide for retail firms /

In the age of cross-channel commerce, successful firms must identify, develop, and implement the right cross-channel services to attract and satisfy their target customers. This book aims to assist multi-channel players to increase their company's performance and enhance their overall value pro...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: Brunner, Felix (VerfasserIn), Rudolph, Thomas (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Berlin, Germany : De Gruyter Oldenbourg, 2015.
Schlagworte:
Online-Zugang:Volltext
Zusammenfassung:In the age of cross-channel commerce, successful firms must identify, develop, and implement the right cross-channel services to attract and satisfy their target customers. This book aims to assist multi-channel players to increase their company's performance and enhance their overall value proposition by showing how to select the appropriate cross-channel strategy and how to establish synergies between online and offline channels.
Beschreibung:1 online resource (84 pages) : illustrations, tables, charts
Bibliographie:Includes bibliographical references at the end of each chapters.
ISBN:9783110417166
3110417162
9783110417227
3110417227
3110416980
9783110416985
3110417170
9783110417173

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