Administrative Assistant's and Secretary's Handbook /:
Administrative assistants are expected to be everything to everyone, all the time. From managing the phones, coordinating meetings, and preparing presentations, to planning events, crafting clear business communications, and deciphering legal documents, they have to juggle it all. Extensively update...
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Weitere Verfasser: | , |
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
New York :
AMACOM,
2014.
|
| Ausgabe: | Fifth edition. |
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | Administrative assistants are expected to be everything to everyone, all the time. From managing the phones, coordinating meetings, and preparing presentations, to planning events, crafting clear business communications, and deciphering legal documents, they have to juggle it all. Extensively updated, the fifth edition of the Administrative Assistant's and Secretary's Handbook gives readers the information they need to improve their performance and enhance their value to employers. |
| Beschreibung: | Connecting to the Internet. |
| Beschreibung: | 1 online resource (568 pages) |
| Bibliographie: | Includes bibliographical references and index. |
| ISBN: | 9780814433539 0814433537 |
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| 100 | 1 | |a Stroman, James. | |
| 245 | 1 | 0 | |a Administrative Assistant's and Secretary's Handbook / |c by James Stroman, Kevin Wilson, Jennifer Wauson. |
| 250 | |a Fifth edition. | ||
| 260 | |a New York : |b AMACOM, |c 2014. | ||
| 300 | |a 1 online resource (568 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 347 | |a text file | ||
| 588 | 0 | |a Print version record. | |
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Cover; Contents; Preface; SECTION ONE: GENERAL PROCEDURES; 1 Overview for the New Administrative Assistant; Why Are You Needed?; What Do Employers Want?; Interview Tips; Your Apprenticeship; 2 Daily Routine; Your Office; Your Workstation; Office Supplies; Reference Works; Work Planning; Dictation and Transcription; Your Employer's Office; The Intangibles; 3 Telephone Usage; Telephone Manners; Taking and Transferring Calls; Taking Messages; Screening Calls; Protecting Your Employer; Courtesy; Telephone Etiquette Tips; Often-Used Numbers; Domestic Information; International Long-Distance Calls. | |
| 505 | 8 | |a Voice-Mail EtiquetteAnswering Services; 4 Mail Services and Shipping; The Office Mail; Addressing for Success; How to Make Sure Your Mail Gets Through; Postal Automation: Encoding for Business Mailers; Postage Meters; Printing Postage Online; Packaging; U.S. Postal Service Mail Services; Forwarding First-Class and Other Mail; Other Special Mail Services; Information on the Internet; Alternatives to the U.S. Postal Service; Other Shipping Services; 5 Travel Arrangements; Today's Business Traveler; Getting the Trip Under Way; Booking Travel Online; Hotel Reservations. | |
| 505 | 8 | |a Transportation ReservationsThe Itinerary; Before-the-Trip Checklist; International Travel; Time Zones; International Currencies; 6 Meetings; Anatomy of a Meeting; Types of Corporate Meetings; Scheduling Meetings; Meeting Agendas; Meeting Minutes; Conferences; 7 Time Management; Overview of Time Management; Controlling Procrastination; Maintaining an Activity List; Creating Action Plans; Keeping a To-Do List; Scheduling; 8 Keeping Accurate Records; A Critical Duty; Getting Ready; Basic Filing Systems; File Cabinets; Organizing Your Computer Files; Backing Up Your Files; Viewing Files. | |
| 505 | 8 | |a Using Recent ItemsUsing More Than One Computer; SECTION TWO: OFFICE EQUIPMENT AND COMPUTERS; 9 Office Equipment; Telephones; Voice Mail; Special Telephone Services; Fax Machines; Office Computers; Computer Input Devices; Computer Output Devices; Storage Devices; Laptop Computers; Tablet Computers; Maintaining Your Computer; Copy Machines; Binding Systems; Laminators; Overhead Projectors; Paper Shredders; 10 Mobile Computing; iPad and iPhone; Android; 11 Using Microsoft Windows; Operating Systems; How Does Microsoft Windows Work?; The Windows 7 Desktop; Windows 8; 12 Using Apple Macintosh. | |
| 505 | 8 | |a Overview of the Apple MacintoshNavigating with Mac OS X; Opening and Closing Programs; Working with Files; Creating an Alias; Saving Files; Copy, Cut, and Paste; Printing; Mouse and Keyboard Commands; Spotlight Functions; Print to PDF; Keyboard Shortcuts; 13 Email; Email Accounts; Passwords; Email Programs; Managing Email; Sending Attachments; Hyperlinks in Email Messages; Organizing Your Email; Email Address Book; Signature Files; Returned Mail; Instant Messaging; Email Protocol for Administrative Assistants; General Email Guidelines for Business; 14 Using the Internet; The World Wide Web. | |
| 500 | |a Connecting to the Internet. | ||
| 520 | |a Administrative assistants are expected to be everything to everyone, all the time. From managing the phones, coordinating meetings, and preparing presentations, to planning events, crafting clear business communications, and deciphering legal documents, they have to juggle it all. Extensively updated, the fifth edition of the Administrative Assistant's and Secretary's Handbook gives readers the information they need to improve their performance and enhance their value to employers. | ||
| 542 | |f Copyright © AMACOM 2014 |g 2014 | ||
| 650 | 0 | |a Secretaries |v Handbooks, manuals, etc. | |
| 650 | 0 | |a Office practice |v Handbooks, manuals, etc. | |
| 650 | 6 | |a Secrétaires |v Guides, manuels, etc. | |
| 650 | 6 | |a Travail de bureau |v Guides, manuels, etc. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x General. |2 bisacsh | |
| 650 | 7 | |a Office practice |2 fast | |
| 650 | 7 | |a Secretaries |2 fast | |
| 655 | 7 | |a handbooks. |2 aat | |
| 655 | 7 | |a Handbooks and manuals |2 fast | |
| 655 | 7 | |a Handbooks and manuals. |2 lcgft |0 http://id.loc.gov/authorities/genreForms/gf2014026109 | |
| 655 | 7 | |a Guides et manuels. |2 rvmgf | |
| 700 | 1 | |a Wilson, Kevin. | |
| 700 | 1 | |a Wauson, Jennifer. | |
| 776 | 0 | 8 | |i Print version: |a Stroman, James. |t Administrative Assistant's and Secretary's Handbook. |d New York : AMACOM, ©2014 |z 9780814433522 |
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| _version_ | 1816796913399234560 |
| adam_text | |
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| author | Stroman, James |
| author2 | Wilson, Kevin Wauson, Jennifer |
| author2_role | |
| author2_variant | k w kw j w jw |
| author_facet | Stroman, James Wilson, Kevin Wauson, Jennifer |
| author_role | |
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| building | Verbundindex |
| bvnumber | localFWS |
| callnumber-first | H - Social Science |
| callnumber-label | HF5547 |
| callnumber-raw | HF5547.5 .S816 2014 |
| callnumber-search | HF5547.5 .S816 2014 |
| callnumber-sort | HF 45547.5 S816 42014 |
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| collection | ZDB-4-EBU |
| contents | Cover; Contents; Preface; SECTION ONE: GENERAL PROCEDURES; 1 Overview for the New Administrative Assistant; Why Are You Needed?; What Do Employers Want?; Interview Tips; Your Apprenticeship; 2 Daily Routine; Your Office; Your Workstation; Office Supplies; Reference Works; Work Planning; Dictation and Transcription; Your Employer's Office; The Intangibles; 3 Telephone Usage; Telephone Manners; Taking and Transferring Calls; Taking Messages; Screening Calls; Protecting Your Employer; Courtesy; Telephone Etiquette Tips; Often-Used Numbers; Domestic Information; International Long-Distance Calls. Voice-Mail EtiquetteAnswering Services; 4 Mail Services and Shipping; The Office Mail; Addressing for Success; How to Make Sure Your Mail Gets Through; Postal Automation: Encoding for Business Mailers; Postage Meters; Printing Postage Online; Packaging; U.S. Postal Service Mail Services; Forwarding First-Class and Other Mail; Other Special Mail Services; Information on the Internet; Alternatives to the U.S. Postal Service; Other Shipping Services; 5 Travel Arrangements; Today's Business Traveler; Getting the Trip Under Way; Booking Travel Online; Hotel Reservations. Transportation ReservationsThe Itinerary; Before-the-Trip Checklist; International Travel; Time Zones; International Currencies; 6 Meetings; Anatomy of a Meeting; Types of Corporate Meetings; Scheduling Meetings; Meeting Agendas; Meeting Minutes; Conferences; 7 Time Management; Overview of Time Management; Controlling Procrastination; Maintaining an Activity List; Creating Action Plans; Keeping a To-Do List; Scheduling; 8 Keeping Accurate Records; A Critical Duty; Getting Ready; Basic Filing Systems; File Cabinets; Organizing Your Computer Files; Backing Up Your Files; Viewing Files. Using Recent ItemsUsing More Than One Computer; SECTION TWO: OFFICE EQUIPMENT AND COMPUTERS; 9 Office Equipment; Telephones; Voice Mail; Special Telephone Services; Fax Machines; Office Computers; Computer Input Devices; Computer Output Devices; Storage Devices; Laptop Computers; Tablet Computers; Maintaining Your Computer; Copy Machines; Binding Systems; Laminators; Overhead Projectors; Paper Shredders; 10 Mobile Computing; iPad and iPhone; Android; 11 Using Microsoft Windows; Operating Systems; How Does Microsoft Windows Work?; The Windows 7 Desktop; Windows 8; 12 Using Apple Macintosh. Overview of the Apple MacintoshNavigating with Mac OS X; Opening and Closing Programs; Working with Files; Creating an Alias; Saving Files; Copy, Cut, and Paste; Printing; Mouse and Keyboard Commands; Spotlight Functions; Print to PDF; Keyboard Shortcuts; 13 Email; Email Accounts; Passwords; Email Programs; Managing Email; Sending Attachments; Hyperlinks in Email Messages; Organizing Your Email; Email Address Book; Signature Files; Returned Mail; Instant Messaging; Email Protocol for Administrative Assistants; General Email Guidelines for Business; 14 Using the Internet; The World Wide Web. |
| ctrlnum | (OCoLC)879074104 |
| dewey-full | 651.3 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 651 - Office services |
| dewey-raw | 651.3 |
| dewey-search | 651.3 |
| dewey-sort | 3651.3 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | Fifth edition. |
| format | Electronic eBook |
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Special Telephone Services; Fax Machines; Office Computers; Computer Input Devices; Computer Output Devices; Storage Devices; Laptop Computers; Tablet Computers; Maintaining Your Computer; Copy Machines; Binding Systems; Laminators; Overhead Projectors; Paper Shredders; 10 Mobile Computing; iPad and iPhone; Android; 11 Using Microsoft Windows; Operating Systems; How Does Microsoft Windows Work?; The Windows 7 Desktop; Windows 8; 12 Using Apple Macintosh.</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">Overview of the Apple MacintoshNavigating with Mac OS X; Opening and Closing Programs; Working with Files; Creating an Alias; Saving Files; Copy, Cut, and Paste; Printing; Mouse and Keyboard Commands; Spotlight Functions; Print to PDF; Keyboard Shortcuts; 13 Email; Email Accounts; Passwords; Email Programs; Managing Email; Sending Attachments; Hyperlinks in Email Messages; Organizing Your Email; Email Address Book; Signature Files; Returned Mail; Instant 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| genre | handbooks. aat Handbooks and manuals fast Handbooks and manuals. lcgft http://id.loc.gov/authorities/genreForms/gf2014026109 Guides et manuels. rvmgf |
| genre_facet | handbooks. Handbooks and manuals Handbooks and manuals. Guides et manuels. |
| id | ZDB-4-EBU-ocn879074104 |
| illustrated | Not Illustrated |
| indexdate | 2024-11-26T14:49:14Z |
| institution | BVB |
| isbn | 9780814433539 0814433537 |
| language | English |
| oclc_num | 879074104 |
| open_access_boolean | |
| owner | MAIN DE-863 DE-BY-FWS |
| owner_facet | MAIN DE-863 DE-BY-FWS |
| physical | 1 online resource (568 pages) |
| psigel | ZDB-4-EBU |
| publishDate | 2014 |
| publishDateSearch | 2014 |
| publishDateSort | 2014 |
| publisher | AMACOM, |
| record_format | marc |
| spelling | Stroman, James. Administrative Assistant's and Secretary's Handbook / by James Stroman, Kevin Wilson, Jennifer Wauson. Fifth edition. New York : AMACOM, 2014. 1 online resource (568 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier text file Print version record. Includes bibliographical references and index. Cover; Contents; Preface; SECTION ONE: GENERAL PROCEDURES; 1 Overview for the New Administrative Assistant; Why Are You Needed?; What Do Employers Want?; Interview Tips; Your Apprenticeship; 2 Daily Routine; Your Office; Your Workstation; Office Supplies; Reference Works; Work Planning; Dictation and Transcription; Your Employer's Office; The Intangibles; 3 Telephone Usage; Telephone Manners; Taking and Transferring Calls; Taking Messages; Screening Calls; Protecting Your Employer; Courtesy; Telephone Etiquette Tips; Often-Used Numbers; Domestic Information; International Long-Distance Calls. Voice-Mail EtiquetteAnswering Services; 4 Mail Services and Shipping; The Office Mail; Addressing for Success; How to Make Sure Your Mail Gets Through; Postal Automation: Encoding for Business Mailers; Postage Meters; Printing Postage Online; Packaging; U.S. Postal Service Mail Services; Forwarding First-Class and Other Mail; Other Special Mail Services; Information on the Internet; Alternatives to the U.S. Postal Service; Other Shipping Services; 5 Travel Arrangements; Today's Business Traveler; Getting the Trip Under Way; Booking Travel Online; Hotel Reservations. Transportation ReservationsThe Itinerary; Before-the-Trip Checklist; International Travel; Time Zones; International Currencies; 6 Meetings; Anatomy of a Meeting; Types of Corporate Meetings; Scheduling Meetings; Meeting Agendas; Meeting Minutes; Conferences; 7 Time Management; Overview of Time Management; Controlling Procrastination; Maintaining an Activity List; Creating Action Plans; Keeping a To-Do List; Scheduling; 8 Keeping Accurate Records; A Critical Duty; Getting Ready; Basic Filing Systems; File Cabinets; Organizing Your Computer Files; Backing Up Your Files; Viewing Files. Using Recent ItemsUsing More Than One Computer; SECTION TWO: OFFICE EQUIPMENT AND COMPUTERS; 9 Office Equipment; Telephones; Voice Mail; Special Telephone Services; Fax Machines; Office Computers; Computer Input Devices; Computer Output Devices; Storage Devices; Laptop Computers; Tablet Computers; Maintaining Your Computer; Copy Machines; Binding Systems; Laminators; Overhead Projectors; Paper Shredders; 10 Mobile Computing; iPad and iPhone; Android; 11 Using Microsoft Windows; Operating Systems; How Does Microsoft Windows Work?; The Windows 7 Desktop; Windows 8; 12 Using Apple Macintosh. Overview of the Apple MacintoshNavigating with Mac OS X; Opening and Closing Programs; Working with Files; Creating an Alias; Saving Files; Copy, Cut, and Paste; Printing; Mouse and Keyboard Commands; Spotlight Functions; Print to PDF; Keyboard Shortcuts; 13 Email; Email Accounts; Passwords; Email Programs; Managing Email; Sending Attachments; Hyperlinks in Email Messages; Organizing Your Email; Email Address Book; Signature Files; Returned Mail; Instant Messaging; Email Protocol for Administrative Assistants; General Email Guidelines for Business; 14 Using the Internet; The World Wide Web. Connecting to the Internet. Administrative assistants are expected to be everything to everyone, all the time. From managing the phones, coordinating meetings, and preparing presentations, to planning events, crafting clear business communications, and deciphering legal documents, they have to juggle it all. Extensively updated, the fifth edition of the Administrative Assistant's and Secretary's Handbook gives readers the information they need to improve their performance and enhance their value to employers. Copyright © AMACOM 2014 2014 Secretaries Handbooks, manuals, etc. Office practice Handbooks, manuals, etc. Secrétaires Guides, manuels, etc. Travail de bureau Guides, manuels, etc. BUSINESS & ECONOMICS General. bisacsh Office practice fast Secretaries fast handbooks. aat Handbooks and manuals fast Handbooks and manuals. lcgft http://id.loc.gov/authorities/genreForms/gf2014026109 Guides et manuels. rvmgf Wilson, Kevin. Wauson, Jennifer. Print version: Stroman, James. Administrative Assistant's and Secretary's Handbook. New York : AMACOM, ©2014 9780814433522 FWS01 ZDB-4-EBU FWS_PDA_EBU https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=686836 Volltext |
| spellingShingle | Stroman, James Administrative Assistant's and Secretary's Handbook / Cover; Contents; Preface; SECTION ONE: GENERAL PROCEDURES; 1 Overview for the New Administrative Assistant; Why Are You Needed?; What Do Employers Want?; Interview Tips; Your Apprenticeship; 2 Daily Routine; Your Office; Your Workstation; Office Supplies; Reference Works; Work Planning; Dictation and Transcription; Your Employer's Office; The Intangibles; 3 Telephone Usage; Telephone Manners; Taking and Transferring Calls; Taking Messages; Screening Calls; Protecting Your Employer; Courtesy; Telephone Etiquette Tips; Often-Used Numbers; Domestic Information; International Long-Distance Calls. Voice-Mail EtiquetteAnswering Services; 4 Mail Services and Shipping; The Office Mail; Addressing for Success; How to Make Sure Your Mail Gets Through; Postal Automation: Encoding for Business Mailers; Postage Meters; Printing Postage Online; Packaging; U.S. Postal Service Mail Services; Forwarding First-Class and Other Mail; Other Special Mail Services; Information on the Internet; Alternatives to the U.S. Postal Service; Other Shipping Services; 5 Travel Arrangements; Today's Business Traveler; Getting the Trip Under Way; Booking Travel Online; Hotel Reservations. Transportation ReservationsThe Itinerary; Before-the-Trip Checklist; International Travel; Time Zones; International Currencies; 6 Meetings; Anatomy of a Meeting; Types of Corporate Meetings; Scheduling Meetings; Meeting Agendas; Meeting Minutes; Conferences; 7 Time Management; Overview of Time Management; Controlling Procrastination; Maintaining an Activity List; Creating Action Plans; Keeping a To-Do List; Scheduling; 8 Keeping Accurate Records; A Critical Duty; Getting Ready; Basic Filing Systems; File Cabinets; Organizing Your Computer Files; Backing Up Your Files; Viewing Files. Using Recent ItemsUsing More Than One Computer; SECTION TWO: OFFICE EQUIPMENT AND COMPUTERS; 9 Office Equipment; Telephones; Voice Mail; Special Telephone Services; Fax Machines; Office Computers; Computer Input Devices; Computer Output Devices; Storage Devices; Laptop Computers; Tablet Computers; Maintaining Your Computer; Copy Machines; Binding Systems; Laminators; Overhead Projectors; Paper Shredders; 10 Mobile Computing; iPad and iPhone; Android; 11 Using Microsoft Windows; Operating Systems; How Does Microsoft Windows Work?; The Windows 7 Desktop; Windows 8; 12 Using Apple Macintosh. Overview of the Apple MacintoshNavigating with Mac OS X; Opening and Closing Programs; Working with Files; Creating an Alias; Saving Files; Copy, Cut, and Paste; Printing; Mouse and Keyboard Commands; Spotlight Functions; Print to PDF; Keyboard Shortcuts; 13 Email; Email Accounts; Passwords; Email Programs; Managing Email; Sending Attachments; Hyperlinks in Email Messages; Organizing Your Email; Email Address Book; Signature Files; Returned Mail; Instant Messaging; Email Protocol for Administrative Assistants; General Email Guidelines for Business; 14 Using the Internet; The World Wide Web. Secretaries Handbooks, manuals, etc. Office practice Handbooks, manuals, etc. Secrétaires Guides, manuels, etc. Travail de bureau Guides, manuels, etc. BUSINESS & ECONOMICS General. bisacsh Office practice fast Secretaries fast |
| subject_GND | http://id.loc.gov/authorities/genreForms/gf2014026109 |
| title | Administrative Assistant's and Secretary's Handbook / |
| title_auth | Administrative Assistant's and Secretary's Handbook / |
| title_exact_search | Administrative Assistant's and Secretary's Handbook / |
| title_full | Administrative Assistant's and Secretary's Handbook / by James Stroman, Kevin Wilson, Jennifer Wauson. |
| title_fullStr | Administrative Assistant's and Secretary's Handbook / by James Stroman, Kevin Wilson, Jennifer Wauson. |
| title_full_unstemmed | Administrative Assistant's and Secretary's Handbook / by James Stroman, Kevin Wilson, Jennifer Wauson. |
| title_short | Administrative Assistant's and Secretary's Handbook / |
| title_sort | administrative assistant s and secretary s handbook |
| topic | Secretaries Handbooks, manuals, etc. Office practice Handbooks, manuals, etc. Secrétaires Guides, manuels, etc. Travail de bureau Guides, manuels, etc. BUSINESS & ECONOMICS General. bisacsh Office practice fast Secretaries fast |
| topic_facet | Secretaries Handbooks, manuals, etc. Office practice Handbooks, manuals, etc. Secrétaires Guides, manuels, etc. Travail de bureau Guides, manuels, etc. BUSINESS & ECONOMICS General. Office practice Secretaries handbooks. Handbooks and manuals Handbooks and manuals. Guides et manuels. |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=686836 |
| work_keys_str_mv | AT stromanjames administrativeassistantsandsecretaryshandbook AT wilsonkevin administrativeassistantsandsecretaryshandbook AT wausonjennifer administrativeassistantsandsecretaryshandbook |