Surprise! :: from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected /
This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. To understand how different professions respond to surprise, RAND researchers developed a framework that categorizes professionals' responses to surprise in...
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Santa Monica, CA :
RAND Corporation,
[2013]
|
| Schriftenreihe: | Rand Corporation monograph series.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. To understand how different professions respond to surprise, RAND researchers developed a framework that categorizes professionals' responses to surprise in terms of the time available to respond and the level of chaos in the environment, then conducted discussions with representatives from 13 different professions, including former ambassadors, chief executive officers, military personnel, and physicians. RAND observed that the interviewees all used common coping strategies, such as relying on past experience and trying to reduce the level of chaos in the environment. However, there were also important differences in the responses taken by different types of professionals: "strategists" (e.g., CEOs and foreign service officers) focused more on controlling anger and ego, and communicating and coordinating with others, while "tacticians" (e.g., medical practitioners and SWAT team members) -- who typically have a shorter response time -- focused more on controlling panic and buying time. The report concludes with recommendations on how practitioners can better prepare for and respond to surprise. |
| Beschreibung: | "RAND National Defense Research Institute." "Prepared for the National Reconnaissance Office." |
| Beschreibung: | 1 online resource (xxiii, 82 pages) |
| Bibliographie: | Includes bibliographical references (pages 81-82). |
| ISBN: | 9780833081063 0833081063 0833081039 9780833081032 |
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| 504 | |a Includes bibliographical references (pages 81-82). | ||
| 588 | 0 | |a Online resource; title from digital title page (viewed on February 12, 2014). | |
| 505 | 0 | |a Introduction -- Why study surprise? -- Research objective, definitions, and initial conceptual models -- Research hypotheses -- Research method -- What strategies are common across professions? -- How does the level of environmental chaos affect practitioners' responses to surprise? -- How do strategists differ from tacticians in dealing with surprise? -- Surprise as an opportunity -- Helpful lessons from specific professions -- Key observations and their implications. | |
| 520 | |a This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. To understand how different professions respond to surprise, RAND researchers developed a framework that categorizes professionals' responses to surprise in terms of the time available to respond and the level of chaos in the environment, then conducted discussions with representatives from 13 different professions, including former ambassadors, chief executive officers, military personnel, and physicians. RAND observed that the interviewees all used common coping strategies, such as relying on past experience and trying to reduce the level of chaos in the environment. However, there were also important differences in the responses taken by different types of professionals: "strategists" (e.g., CEOs and foreign service officers) focused more on controlling anger and ego, and communicating and coordinating with others, while "tacticians" (e.g., medical practitioners and SWAT team members) -- who typically have a shorter response time -- focused more on controlling panic and buying time. The report concludes with recommendations on how practitioners can better prepare for and respond to surprise. | ||
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| author | Baiocchi, Dave Fox, D. Steven |
| author_GND | http://id.loc.gov/authorities/names/n2010005917 http://id.loc.gov/authorities/names/n2013048024 |
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| contents | Introduction -- Why study surprise? -- Research objective, definitions, and initial conceptual models -- Research hypotheses -- Research method -- What strategies are common across professions? -- How does the level of environmental chaos affect practitioners' responses to surprise? -- How do strategists differ from tacticians in dealing with surprise? -- Surprise as an opportunity -- Helpful lessons from specific professions -- Key observations and their implications. |
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| dewey-ones | 658 - General management |
| dewey-raw | 658.4/0354 |
| dewey-search | 658.4/0354 |
| dewey-sort | 3658.4 3354 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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Steven Fox.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Santa Monica, CA :</subfield><subfield code="b">RAND Corporation,</subfield><subfield code="c">[2013]</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 online resource (xxiii, 82 pages)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="a">text</subfield><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="a">computer</subfield><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="a">online resource</subfield><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="347" ind1=" " ind2=" "><subfield code="a">text file</subfield><subfield code="b">PDF</subfield><subfield code="2">rda</subfield></datafield><datafield tag="490" ind1="1" ind2=" "><subfield code="a">RAND Corporation monograph series</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">"RAND National Defense Research Institute."</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">"Prepared for the National Reconnaissance Office."</subfield></datafield><datafield tag="504" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references (pages 81-82).</subfield></datafield><datafield tag="588" ind1="0" ind2=" "><subfield code="a">Online resource; title from digital title page (viewed on February 12, 2014).</subfield></datafield><datafield tag="505" ind1="0" ind2=" "><subfield code="a">Introduction -- Why study surprise? -- Research objective, definitions, and initial conceptual models -- Research hypotheses -- Research method -- What strategies are common across professions? -- How does the level of environmental chaos affect practitioners' responses to surprise? -- How do strategists differ from tacticians in dealing with surprise? -- Surprise as an opportunity -- Helpful lessons from specific professions -- Key observations and their implications.</subfield></datafield><datafield tag="520" ind1=" " ind2=" "><subfield code="a">This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. 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| id | ZDB-4-EBU-ocn854957004 |
| illustrated | Not Illustrated |
| indexdate | 2024-11-26T14:49:10Z |
| institution | BVB |
| institution_GND | http://id.loc.gov/authorities/names/n91060525 http://id.loc.gov/authorities/names/no95018457 |
| isbn | 9780833081063 0833081063 0833081039 9780833081032 |
| language | English |
| lccn | 2013031251 |
| oclc_num | 854957004 |
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| owner_facet | MAIN DE-863 DE-BY-FWS |
| physical | 1 online resource (xxiii, 82 pages) |
| psigel | ZDB-4-EBU |
| publishDate | 2013 |
| publishDateSearch | 2013 |
| publishDateSort | 2013 |
| publisher | RAND Corporation, |
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| series | Rand Corporation monograph series. |
| series2 | RAND Corporation monograph series |
| spelling | Baiocchi, Dave, author. https://id.oclc.org/worldcat/entity/E39PCjDRTWccJMY8XjyYHMRmgq http://id.loc.gov/authorities/names/n2010005917 Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected / Dave Baiocchi, D. Steven Fox. Santa Monica, CA : RAND Corporation, [2013] 1 online resource (xxiii, 82 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier text file PDF rda RAND Corporation monograph series "RAND National Defense Research Institute." "Prepared for the National Reconnaissance Office." Includes bibliographical references (pages 81-82). Online resource; title from digital title page (viewed on February 12, 2014). Introduction -- Why study surprise? -- Research objective, definitions, and initial conceptual models -- Research hypotheses -- Research method -- What strategies are common across professions? -- How does the level of environmental chaos affect practitioners' responses to surprise? -- How do strategists differ from tacticians in dealing with surprise? -- Surprise as an opportunity -- Helpful lessons from specific professions -- Key observations and their implications. This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. To understand how different professions respond to surprise, RAND researchers developed a framework that categorizes professionals' responses to surprise in terms of the time available to respond and the level of chaos in the environment, then conducted discussions with representatives from 13 different professions, including former ambassadors, chief executive officers, military personnel, and physicians. RAND observed that the interviewees all used common coping strategies, such as relying on past experience and trying to reduce the level of chaos in the environment. However, there were also important differences in the responses taken by different types of professionals: "strategists" (e.g., CEOs and foreign service officers) focused more on controlling anger and ego, and communicating and coordinating with others, while "tacticians" (e.g., medical practitioners and SWAT team members) -- who typically have a shorter response time -- focused more on controlling panic and buying time. The report concludes with recommendations on how practitioners can better prepare for and respond to surprise. Emergency management. http://id.loc.gov/authorities/subjects/sh91000441 Surprise. http://id.loc.gov/authorities/subjects/sh85130842 Surprise. BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh SOCIAL SCIENCE Disasters & Disaster Relief. bisacsh Emergency management fast Surprise fast Fox, D. Steven, author. https://id.oclc.org/worldcat/entity/E39PCjv6vRVhJt7Cgd4W9WB4HK http://id.loc.gov/authorities/names/n2013048024 National Defense Research Institute (U.S.), issuing body. http://id.loc.gov/authorities/names/n91060525 United States. National Reconnaissance Office, issuing body. http://id.loc.gov/authorities/names/no95018457 has work: Surprise! (Text) https://id.oclc.org/worldcat/entity/E39PCH3t3fbC6cVBKVDmvxCFw3 https://id.oclc.org/worldcat/ontology/hasWork Print version: Baiocchi, Dave. Surprise! Santa Monica, CA : RAND, [2013] 9780833081032 (DLC) 2013030891 (OCoLC)854956989 Rand Corporation monograph series. http://id.loc.gov/authorities/names/no2008057654 FWS01 ZDB-4-EBU FWS_PDA_EBU https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=646992 Volltext |
| spellingShingle | Baiocchi, Dave Fox, D. Steven Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected / Rand Corporation monograph series. Introduction -- Why study surprise? -- Research objective, definitions, and initial conceptual models -- Research hypotheses -- Research method -- What strategies are common across professions? -- How does the level of environmental chaos affect practitioners' responses to surprise? -- How do strategists differ from tacticians in dealing with surprise? -- Surprise as an opportunity -- Helpful lessons from specific professions -- Key observations and their implications. Emergency management. http://id.loc.gov/authorities/subjects/sh91000441 Surprise. http://id.loc.gov/authorities/subjects/sh85130842 Surprise. BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh SOCIAL SCIENCE Disasters & Disaster Relief. bisacsh Emergency management fast Surprise fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh91000441 http://id.loc.gov/authorities/subjects/sh85130842 |
| title | Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected / |
| title_auth | Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected / |
| title_exact_search | Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected / |
| title_full | Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected / Dave Baiocchi, D. Steven Fox. |
| title_fullStr | Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected / Dave Baiocchi, D. Steven Fox. |
| title_full_unstemmed | Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected / Dave Baiocchi, D. Steven Fox. |
| title_short | Surprise! : |
| title_sort | surprise from ceos to navy seals how a select group of professionals prepare for and respond to the unexpected |
| title_sub | from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected / |
| topic | Emergency management. http://id.loc.gov/authorities/subjects/sh91000441 Surprise. http://id.loc.gov/authorities/subjects/sh85130842 Surprise. BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh SOCIAL SCIENCE Disasters & Disaster Relief. bisacsh Emergency management fast Surprise fast |
| topic_facet | Emergency management. Surprise. BUSINESS & ECONOMICS Industrial Management. BUSINESS & ECONOMICS Management. BUSINESS & ECONOMICS Management Science. BUSINESS & ECONOMICS Organizational Behavior. SOCIAL SCIENCE Disasters & Disaster Relief. Emergency management Surprise |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=646992 |
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