The Cost of Emotions in the Workplace :: Bottom Line Value of Emotional Continuity Management /
Shows how to systematically manage your organizational emotional culture. Introduces Emotional Continuity Management and provides tested system to observe, predict, prepare, and write policy to prevent employee problems. Offers tools to quantify costs of disruptive emotional incidents, from bad mana...
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Brookfield, Conn. :
Rothstein Associates,
©2013.
©2013 |
| Series: | Rothstein catalog on disaster recovery.
|
| Subjects: | |
| Online Access: | DE-862 DE-863 |
| Summary: | Shows how to systematically manage your organizational emotional culture. Introduces Emotional Continuity Management and provides tested system to observe, predict, prepare, and write policy to prevent employee problems. Offers tools to quantify costs of disruptive emotional incidents, from bad managers, office bullies to workplace violence. |
| Item Description: | Title from title screen. |
| Physical Description: | 1 online resource |
| Bibliography: | Includes bibliographical references. |
| ISBN: | 9781931332682 1931332681 9781931332842 1931332843 |
Staff View
MARC
| LEADER | 00000cam a2200000 a 4500 | ||
|---|---|---|---|
| 001 | ZDB-4-EBU-ocn835993406 | ||
| 003 | OCoLC | ||
| 005 | 20241004212047.0 | ||
| 006 | m o d | ||
| 007 | cr zn||||||||| | ||
| 008 | 130222s2013 ctua ob 000 0 eng d | ||
| 040 | |a B24X7 |b eng |e pn |c B24X7 |d OCLCO |d E7B |d N$T |d IDEBK |d EBLCP |d DEBSZ |d OCLCQ |d OCLCF |d NKT |d AGLDB |d OCLCQ |d MOR |d PIFPO |d MERUC |d OCLCQ |d ZCU |d U3W |d STF |d NRAMU |d CRU |d ICG |d VTS |d OCLCQ |d VT2 |d COO |d OCLCQ |d TKN |d DKC |d AU@ |d OCLCQ |d OCLCO |d SNK |d OCLCO |d OCLCQ |d OCLCO |d OCLCL |d OCLCQ |d UEJ |d OCLCQ | ||
| 019 | |a 889799621 |a 923544530 |a 928190922 |a 1020692416 | ||
| 020 | |a 9781931332682 |q (electronic bk.) | ||
| 020 | |a 1931332681 |q (electronic bk.) | ||
| 020 | |a 9781931332842 | ||
| 020 | |a 1931332843 | ||
| 020 | |z 9781931332583 | ||
| 020 | |z 1931332584 | ||
| 020 | |z 9781931332651 | ||
| 020 | |z 1931332657 | ||
| 035 | |a (OCoLC)835993406 |z (OCoLC)889799621 |z (OCoLC)923544530 |z (OCoLC)928190922 |z (OCoLC)1020692416 | ||
| 050 | 4 | |a HF5548.8 |b .H39 2013eb | |
| 072 | 7 | |a BUS |x 082000 |2 bisacsh | |
| 072 | 7 | |a BUS |x 041000 |2 bisacsh | |
| 072 | 7 | |a BUS |x 042000 |2 bisacsh | |
| 072 | 7 | |a BUS |x 085000 |2 bisacsh | |
| 082 | 7 | |a 658.3/0019 |2 23 | |
| 049 | |a MAIN | ||
| 100 | 1 | |a Hawkins Mitchell, Vali, |d 1949- |1 https://id.oclc.org/worldcat/entity/E39PCjwrQQ99TWJ6HdcWYb6VG3 |0 http://id.loc.gov/authorities/names/no2005032380 | |
| 245 | 1 | 4 | |a The Cost of Emotions in the Workplace : |b Bottom Line Value of Emotional Continuity Management / |c Vali Hawkins Mitchell ; Kristen Noakes-Fry, editor. |
| 260 | |a Brookfield, Conn. : |b Rothstein Associates, |c ©2013. | ||
| 264 | 4 | |c ©2013 | |
| 300 | |a 1 online resource | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a The Rothstein catalog on disaster recovery | |
| 500 | |a Title from title screen. | ||
| 504 | |a Includes bibliographical references. | ||
| 505 | 0 | |a Cover; Title Page; Copyright; Dedication; Foreword by Lyndon Bird, FBCI, The Business Continuity Institute; Foreword by Martin Greenwood; Table of Contents; Preface; Introduction: Bottom-line Impact of Emotions in the Workplace; 1. Emotions and Spinning; 2. Some Workplace Spins Turn I nto Emotional Tornadoes; 3. Causes of Emotional Spinning; 4. Bullies and EmotionalTerrorists; 5. Tools for Emotions: Managing Your Feelings and Dealing with Bullies and Emotional Terrorists; 6. Tools for Companies Dealingwith Bullies and Emotional Terrorists; 7. Emotional Continuity Management for Disasters. | |
| 505 | 8 | |a 8. Where Are We Going?Epilogue; References and Links; Glossary; Index; About the Author; Back Cover. | |
| 520 | |a Shows how to systematically manage your organizational emotional culture. Introduces Emotional Continuity Management and provides tested system to observe, predict, prepare, and write policy to prevent employee problems. Offers tools to quantify costs of disruptive emotional incidents, from bad managers, office bullies to workplace violence. | ||
| 650 | 0 | |a Psychology, Industrial. |0 http://id.loc.gov/authorities/subjects/sh85108476 | |
| 650 | 0 | |a Personnel management. |0 http://id.loc.gov/authorities/subjects/sh85100143 | |
| 650 | 0 | |a Emotions. |0 http://id.loc.gov/authorities/subjects/sh85042818 | |
| 650 | 0 | |a Organizational behavior. |0 http://id.loc.gov/authorities/subjects/sh85095524 | |
| 650 | 0 | |a Crisis management. |0 http://id.loc.gov/authorities/subjects/sh85034122 | |
| 650 | 2 | |a Psychology, Industrial |0 https://id.nlm.nih.gov/mesh/D011590 | |
| 650 | 2 | |a Personnel Management |0 https://id.nlm.nih.gov/mesh/D010559 | |
| 650 | 6 | |a Psychologie du travail. | |
| 650 | 6 | |a Personnel |x Direction. | |
| 650 | 6 | |a Comportement organisationnel. | |
| 650 | 6 | |a Gestion de crise. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Industrial Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Management Science. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Organizational Behavior. |2 bisacsh | |
| 650 | 7 | |a Crisis management |2 fast | |
| 650 | 7 | |a Emotions |2 fast | |
| 650 | 7 | |a Organizational behavior |2 fast | |
| 650 | 7 | |a Personnel management |2 fast | |
| 650 | 7 | |a Psychology, Industrial |2 fast | |
| 700 | 1 | |a Noakes-Fry, Kristen. |4 edt | |
| 758 | |i has work: |a The cost of emotions in the workplace (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGm4JwD9kjvqdvHy9bkKwK |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Hawkins Mitchell, Vali, 1949- |t Cost of emotions in the workplace |z 9781931332583 |w (OCoLC)886261025 |
| 830 | 0 | |a Rothstein catalog on disaster recovery. |0 http://id.loc.gov/authorities/names/no2002051756 | |
| 966 | 4 | 0 | |l DE-862 |p ZDB-4-EBU |q FWS_PDA_EBU |u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=672167 |3 Volltext |
| 966 | 4 | 0 | |l DE-863 |p ZDB-4-EBU |q FWS_PDA_EBU |u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=672167 |3 Volltext |
| 936 | |a BATCHLOAD | ||
| 938 | |a Books 24x7 |b B247 |n bkb00050692 | ||
| 938 | |a ProQuest Ebook Central |b EBLB |n EBL4013763 | ||
| 938 | |a ProQuest Ebook Central |b EBLB |n EBL3400322 | ||
| 938 | |a ebrary |b EBRY |n ebr10817868 | ||
| 938 | |a EBSCOhost |b EBSC |n 672167 | ||
| 938 | |a ProQuest MyiLibrary Digital eBook Collection |b IDEB |n cis26904134 | ||
| 994 | |a 92 |b GEBAY | ||
| 912 | |a ZDB-4-EBU | ||
| 049 | |a DE-862 | ||
| 049 | |a DE-863 | ||
Record in the Search Index
| DE-BY-FWS_katkey | ZDB-4-EBU-ocn835993406 |
|---|---|
| _version_ | 1826942419758743552 |
| adam_text | |
| any_adam_object | |
| author | Hawkins Mitchell, Vali, 1949- |
| author2 | Noakes-Fry, Kristen |
| author2_role | edt |
| author2_variant | k n f knf |
| author_GND | http://id.loc.gov/authorities/names/no2005032380 |
| author_facet | Hawkins Mitchell, Vali, 1949- Noakes-Fry, Kristen |
| author_role | |
| author_sort | Hawkins Mitchell, Vali, 1949- |
| author_variant | m v h mv mvh |
| building | Verbundindex |
| bvnumber | localFWS |
| callnumber-first | H - Social Science |
| callnumber-label | HF5548 |
| callnumber-raw | HF5548.8 .H39 2013eb |
| callnumber-search | HF5548.8 .H39 2013eb |
| callnumber-sort | HF 45548.8 H39 42013EB |
| callnumber-subject | HF - Commerce |
| collection | ZDB-4-EBU |
| contents | Cover; Title Page; Copyright; Dedication; Foreword by Lyndon Bird, FBCI, The Business Continuity Institute; Foreword by Martin Greenwood; Table of Contents; Preface; Introduction: Bottom-line Impact of Emotions in the Workplace; 1. Emotions and Spinning; 2. Some Workplace Spins Turn I nto Emotional Tornadoes; 3. Causes of Emotional Spinning; 4. Bullies and EmotionalTerrorists; 5. Tools for Emotions: Managing Your Feelings and Dealing with Bullies and Emotional Terrorists; 6. Tools for Companies Dealingwith Bullies and Emotional Terrorists; 7. Emotional Continuity Management for Disasters. 8. Where Are We Going?Epilogue; References and Links; Glossary; Index; About the Author; Back Cover. |
| ctrlnum | (OCoLC)835993406 |
| dewey-full | 658.3/0019 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.3/0019 |
| dewey-search | 658.3/0019 |
| dewey-sort | 3658.3 219 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>05120cam a2200877 a 4500</leader><controlfield tag="001">ZDB-4-EBU-ocn835993406</controlfield><controlfield tag="003">OCoLC</controlfield><controlfield tag="005">20241004212047.0</controlfield><controlfield tag="006">m o d </controlfield><controlfield tag="007">cr zn|||||||||</controlfield><controlfield tag="008">130222s2013 ctua ob 000 0 eng d</controlfield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">B24X7</subfield><subfield code="b">eng</subfield><subfield code="e">pn</subfield><subfield code="c">B24X7</subfield><subfield code="d">OCLCO</subfield><subfield code="d">E7B</subfield><subfield code="d">N$T</subfield><subfield code="d">IDEBK</subfield><subfield code="d">EBLCP</subfield><subfield code="d">DEBSZ</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">OCLCF</subfield><subfield code="d">NKT</subfield><subfield code="d">AGLDB</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">MOR</subfield><subfield code="d">PIFPO</subfield><subfield code="d">MERUC</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">ZCU</subfield><subfield code="d">U3W</subfield><subfield code="d">STF</subfield><subfield code="d">NRAMU</subfield><subfield code="d">CRU</subfield><subfield code="d">ICG</subfield><subfield code="d">VTS</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">VT2</subfield><subfield code="d">COO</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">TKN</subfield><subfield code="d">DKC</subfield><subfield code="d">AU@</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">OCLCO</subfield><subfield code="d">SNK</subfield><subfield code="d">OCLCO</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">OCLCO</subfield><subfield code="d">OCLCL</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">UEJ</subfield><subfield code="d">OCLCQ</subfield></datafield><datafield tag="019" ind1=" " ind2=" "><subfield code="a">889799621</subfield><subfield code="a">923544530</subfield><subfield code="a">928190922</subfield><subfield code="a">1020692416</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781931332682</subfield><subfield code="q">(electronic bk.)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1931332681</subfield><subfield code="q">(electronic bk.)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781931332842</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1931332843</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">9781931332583</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">1931332584</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">9781931332651</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">1931332657</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)835993406</subfield><subfield code="z">(OCoLC)889799621</subfield><subfield code="z">(OCoLC)923544530</subfield><subfield code="z">(OCoLC)928190922</subfield><subfield code="z">(OCoLC)1020692416</subfield></datafield><datafield tag="050" ind1=" " ind2="4"><subfield code="a">HF5548.8</subfield><subfield code="b">.H39 2013eb</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">BUS</subfield><subfield code="x">082000</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">BUS</subfield><subfield code="x">041000</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">BUS</subfield><subfield code="x">042000</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">BUS</subfield><subfield code="x">085000</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="082" ind1="7" ind2=" "><subfield code="a">658.3/0019</subfield><subfield code="2">23</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">MAIN</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Hawkins Mitchell, Vali,</subfield><subfield code="d">1949-</subfield><subfield code="1">https://id.oclc.org/worldcat/entity/E39PCjwrQQ99TWJ6HdcWYb6VG3</subfield><subfield code="0">http://id.loc.gov/authorities/names/no2005032380</subfield></datafield><datafield tag="245" ind1="1" ind2="4"><subfield code="a">The Cost of Emotions in the Workplace :</subfield><subfield code="b">Bottom Line Value of Emotional Continuity Management /</subfield><subfield code="c">Vali Hawkins Mitchell ; Kristen Noakes-Fry, editor.</subfield></datafield><datafield tag="260" ind1=" " ind2=" "><subfield code="a">Brookfield, Conn. :</subfield><subfield code="b">Rothstein Associates,</subfield><subfield code="c">©2013.</subfield></datafield><datafield tag="264" ind1=" " ind2="4"><subfield code="c">©2013</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 online resource</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="a">text</subfield><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="a">computer</subfield><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="a">online resource</subfield><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="1" ind2=" "><subfield code="a">The Rothstein catalog on disaster recovery</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Title from title screen.</subfield></datafield><datafield tag="504" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references.</subfield></datafield><datafield tag="505" ind1="0" ind2=" "><subfield code="a">Cover; Title Page; Copyright; Dedication; Foreword by Lyndon Bird, FBCI, The Business Continuity Institute; Foreword by Martin Greenwood; Table of Contents; Preface; Introduction: Bottom-line Impact of Emotions in the Workplace; 1. Emotions and Spinning; 2. Some Workplace Spins Turn I nto Emotional Tornadoes; 3. Causes of Emotional Spinning; 4. Bullies and EmotionalTerrorists; 5. Tools for Emotions: Managing Your Feelings and Dealing with Bullies and Emotional Terrorists; 6. Tools for Companies Dealingwith Bullies and Emotional Terrorists; 7. Emotional Continuity Management for Disasters.</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">8. Where Are We Going?Epilogue; References and Links; Glossary; Index; About the Author; Back Cover.</subfield></datafield><datafield tag="520" ind1=" " ind2=" "><subfield code="a">Shows how to systematically manage your organizational emotional culture. Introduces Emotional Continuity Management and provides tested system to observe, predict, prepare, and write policy to prevent employee problems. Offers tools to quantify costs of disruptive emotional incidents, from bad managers, office bullies to workplace violence.</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Psychology, Industrial.</subfield><subfield code="0">http://id.loc.gov/authorities/subjects/sh85108476</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Personnel management.</subfield><subfield code="0">http://id.loc.gov/authorities/subjects/sh85100143</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Emotions.</subfield><subfield code="0">http://id.loc.gov/authorities/subjects/sh85042818</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Organizational behavior.</subfield><subfield code="0">http://id.loc.gov/authorities/subjects/sh85095524</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Crisis management.</subfield><subfield code="0">http://id.loc.gov/authorities/subjects/sh85034122</subfield></datafield><datafield tag="650" ind1=" " ind2="2"><subfield code="a">Psychology, Industrial</subfield><subfield code="0">https://id.nlm.nih.gov/mesh/D011590</subfield></datafield><datafield tag="650" ind1=" " ind2="2"><subfield code="a">Personnel Management</subfield><subfield code="0">https://id.nlm.nih.gov/mesh/D010559</subfield></datafield><datafield tag="650" ind1=" " ind2="6"><subfield code="a">Psychologie du travail.</subfield></datafield><datafield tag="650" ind1=" " ind2="6"><subfield code="a">Personnel</subfield><subfield code="x">Direction.</subfield></datafield><datafield tag="650" ind1=" " ind2="6"><subfield code="a">Comportement organisationnel.</subfield></datafield><datafield tag="650" ind1=" " ind2="6"><subfield code="a">Gestion de crise.</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS</subfield><subfield code="x">Industrial Management.</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS</subfield><subfield code="x">Management.</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS</subfield><subfield code="x">Management Science.</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS</subfield><subfield code="x">Organizational Behavior.</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Crisis management</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Emotions</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Organizational behavior</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Personnel management</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Psychology, Industrial</subfield><subfield code="2">fast</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Noakes-Fry, Kristen.</subfield><subfield code="4">edt</subfield></datafield><datafield tag="758" ind1=" " ind2=" "><subfield code="i">has work:</subfield><subfield code="a">The cost of emotions in the workplace (Text)</subfield><subfield code="1">https://id.oclc.org/worldcat/entity/E39PCGm4JwD9kjvqdvHy9bkKwK</subfield><subfield code="4">https://id.oclc.org/worldcat/ontology/hasWork</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Print version:</subfield><subfield code="a">Hawkins Mitchell, Vali, 1949-</subfield><subfield code="t">Cost of emotions in the workplace</subfield><subfield code="z">9781931332583</subfield><subfield code="w">(OCoLC)886261025</subfield></datafield><datafield tag="830" ind1=" " ind2="0"><subfield code="a">Rothstein catalog on disaster recovery.</subfield><subfield code="0">http://id.loc.gov/authorities/names/no2002051756</subfield></datafield><datafield tag="966" ind1="4" ind2="0"><subfield code="l">DE-862</subfield><subfield code="p">ZDB-4-EBU</subfield><subfield code="q">FWS_PDA_EBU</subfield><subfield code="u">https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=672167</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="4" ind2="0"><subfield code="l">DE-863</subfield><subfield code="p">ZDB-4-EBU</subfield><subfield code="q">FWS_PDA_EBU</subfield><subfield code="u">https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=672167</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="936" ind1=" " ind2=" "><subfield code="a">BATCHLOAD</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">Books 24x7</subfield><subfield code="b">B247</subfield><subfield code="n">bkb00050692</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">ProQuest Ebook Central</subfield><subfield code="b">EBLB</subfield><subfield code="n">EBL4013763</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">ProQuest Ebook Central</subfield><subfield code="b">EBLB</subfield><subfield code="n">EBL3400322</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">ebrary</subfield><subfield code="b">EBRY</subfield><subfield code="n">ebr10817868</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">EBSCOhost</subfield><subfield code="b">EBSC</subfield><subfield code="n">672167</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">ProQuest MyiLibrary Digital eBook Collection</subfield><subfield code="b">IDEB</subfield><subfield code="n">cis26904134</subfield></datafield><datafield tag="994" ind1=" " ind2=" "><subfield code="a">92</subfield><subfield code="b">GEBAY</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-4-EBU</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-862</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-863</subfield></datafield></record></collection> |
| id | ZDB-4-EBU-ocn835993406 |
| illustrated | Illustrated |
| indexdate | 2025-03-18T14:27:43Z |
| institution | BVB |
| isbn | 9781931332682 1931332681 9781931332842 1931332843 |
| language | English |
| oclc_num | 835993406 |
| open_access_boolean | |
| owner | MAIN DE-862 DE-BY-FWS DE-863 DE-BY-FWS |
| owner_facet | MAIN DE-862 DE-BY-FWS DE-863 DE-BY-FWS |
| physical | 1 online resource |
| psigel | ZDB-4-EBU FWS_PDA_EBU ZDB-4-EBU |
| publishDate | 2013 |
| publishDateSearch | 2013 |
| publishDateSort | 2013 |
| publisher | Rothstein Associates, |
| record_format | marc |
| series | Rothstein catalog on disaster recovery. |
| series2 | The Rothstein catalog on disaster recovery |
| spelling | Hawkins Mitchell, Vali, 1949- https://id.oclc.org/worldcat/entity/E39PCjwrQQ99TWJ6HdcWYb6VG3 http://id.loc.gov/authorities/names/no2005032380 The Cost of Emotions in the Workplace : Bottom Line Value of Emotional Continuity Management / Vali Hawkins Mitchell ; Kristen Noakes-Fry, editor. Brookfield, Conn. : Rothstein Associates, ©2013. ©2013 1 online resource text txt rdacontent computer c rdamedia online resource cr rdacarrier The Rothstein catalog on disaster recovery Title from title screen. Includes bibliographical references. Cover; Title Page; Copyright; Dedication; Foreword by Lyndon Bird, FBCI, The Business Continuity Institute; Foreword by Martin Greenwood; Table of Contents; Preface; Introduction: Bottom-line Impact of Emotions in the Workplace; 1. Emotions and Spinning; 2. Some Workplace Spins Turn I nto Emotional Tornadoes; 3. Causes of Emotional Spinning; 4. Bullies and EmotionalTerrorists; 5. Tools for Emotions: Managing Your Feelings and Dealing with Bullies and Emotional Terrorists; 6. Tools for Companies Dealingwith Bullies and Emotional Terrorists; 7. Emotional Continuity Management for Disasters. 8. Where Are We Going?Epilogue; References and Links; Glossary; Index; About the Author; Back Cover. Shows how to systematically manage your organizational emotional culture. Introduces Emotional Continuity Management and provides tested system to observe, predict, prepare, and write policy to prevent employee problems. Offers tools to quantify costs of disruptive emotional incidents, from bad managers, office bullies to workplace violence. Psychology, Industrial. http://id.loc.gov/authorities/subjects/sh85108476 Personnel management. http://id.loc.gov/authorities/subjects/sh85100143 Emotions. http://id.loc.gov/authorities/subjects/sh85042818 Organizational behavior. http://id.loc.gov/authorities/subjects/sh85095524 Crisis management. http://id.loc.gov/authorities/subjects/sh85034122 Psychology, Industrial https://id.nlm.nih.gov/mesh/D011590 Personnel Management https://id.nlm.nih.gov/mesh/D010559 Psychologie du travail. Personnel Direction. Comportement organisationnel. Gestion de crise. BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Crisis management fast Emotions fast Organizational behavior fast Personnel management fast Psychology, Industrial fast Noakes-Fry, Kristen. edt has work: The cost of emotions in the workplace (Text) https://id.oclc.org/worldcat/entity/E39PCGm4JwD9kjvqdvHy9bkKwK https://id.oclc.org/worldcat/ontology/hasWork Print version: Hawkins Mitchell, Vali, 1949- Cost of emotions in the workplace 9781931332583 (OCoLC)886261025 Rothstein catalog on disaster recovery. http://id.loc.gov/authorities/names/no2002051756 |
| spellingShingle | Hawkins Mitchell, Vali, 1949- The Cost of Emotions in the Workplace : Bottom Line Value of Emotional Continuity Management / Rothstein catalog on disaster recovery. Cover; Title Page; Copyright; Dedication; Foreword by Lyndon Bird, FBCI, The Business Continuity Institute; Foreword by Martin Greenwood; Table of Contents; Preface; Introduction: Bottom-line Impact of Emotions in the Workplace; 1. Emotions and Spinning; 2. Some Workplace Spins Turn I nto Emotional Tornadoes; 3. Causes of Emotional Spinning; 4. Bullies and EmotionalTerrorists; 5. Tools for Emotions: Managing Your Feelings and Dealing with Bullies and Emotional Terrorists; 6. Tools for Companies Dealingwith Bullies and Emotional Terrorists; 7. Emotional Continuity Management for Disasters. 8. Where Are We Going?Epilogue; References and Links; Glossary; Index; About the Author; Back Cover. Psychology, Industrial. http://id.loc.gov/authorities/subjects/sh85108476 Personnel management. http://id.loc.gov/authorities/subjects/sh85100143 Emotions. http://id.loc.gov/authorities/subjects/sh85042818 Organizational behavior. http://id.loc.gov/authorities/subjects/sh85095524 Crisis management. http://id.loc.gov/authorities/subjects/sh85034122 Psychology, Industrial https://id.nlm.nih.gov/mesh/D011590 Personnel Management https://id.nlm.nih.gov/mesh/D010559 Psychologie du travail. Personnel Direction. Comportement organisationnel. Gestion de crise. BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Crisis management fast Emotions fast Organizational behavior fast Personnel management fast Psychology, Industrial fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85108476 http://id.loc.gov/authorities/subjects/sh85100143 http://id.loc.gov/authorities/subjects/sh85042818 http://id.loc.gov/authorities/subjects/sh85095524 http://id.loc.gov/authorities/subjects/sh85034122 https://id.nlm.nih.gov/mesh/D011590 https://id.nlm.nih.gov/mesh/D010559 |
| title | The Cost of Emotions in the Workplace : Bottom Line Value of Emotional Continuity Management / |
| title_auth | The Cost of Emotions in the Workplace : Bottom Line Value of Emotional Continuity Management / |
| title_exact_search | The Cost of Emotions in the Workplace : Bottom Line Value of Emotional Continuity Management / |
| title_full | The Cost of Emotions in the Workplace : Bottom Line Value of Emotional Continuity Management / Vali Hawkins Mitchell ; Kristen Noakes-Fry, editor. |
| title_fullStr | The Cost of Emotions in the Workplace : Bottom Line Value of Emotional Continuity Management / Vali Hawkins Mitchell ; Kristen Noakes-Fry, editor. |
| title_full_unstemmed | The Cost of Emotions in the Workplace : Bottom Line Value of Emotional Continuity Management / Vali Hawkins Mitchell ; Kristen Noakes-Fry, editor. |
| title_short | The Cost of Emotions in the Workplace : |
| title_sort | cost of emotions in the workplace bottom line value of emotional continuity management |
| title_sub | Bottom Line Value of Emotional Continuity Management / |
| topic | Psychology, Industrial. http://id.loc.gov/authorities/subjects/sh85108476 Personnel management. http://id.loc.gov/authorities/subjects/sh85100143 Emotions. http://id.loc.gov/authorities/subjects/sh85042818 Organizational behavior. http://id.loc.gov/authorities/subjects/sh85095524 Crisis management. http://id.loc.gov/authorities/subjects/sh85034122 Psychology, Industrial https://id.nlm.nih.gov/mesh/D011590 Personnel Management https://id.nlm.nih.gov/mesh/D010559 Psychologie du travail. Personnel Direction. Comportement organisationnel. Gestion de crise. BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Crisis management fast Emotions fast Organizational behavior fast Personnel management fast Psychology, Industrial fast |
| topic_facet | Psychology, Industrial. Personnel management. Emotions. Organizational behavior. Crisis management. Psychology, Industrial Personnel Management Psychologie du travail. Personnel Direction. Comportement organisationnel. Gestion de crise. BUSINESS & ECONOMICS Industrial Management. BUSINESS & ECONOMICS Management. BUSINESS & ECONOMICS Management Science. BUSINESS & ECONOMICS Organizational Behavior. Crisis management Emotions Organizational behavior Personnel management |
| work_keys_str_mv | AT hawkinsmitchellvali thecostofemotionsintheworkplacebottomlinevalueofemotionalcontinuitymanagement AT noakesfrykristen thecostofemotionsintheworkplacebottomlinevalueofemotionalcontinuitymanagement AT hawkinsmitchellvali costofemotionsintheworkplacebottomlinevalueofemotionalcontinuitymanagement AT noakesfrykristen costofemotionsintheworkplacebottomlinevalueofemotionalcontinuitymanagement |