Selling to win /:
Richard Denny is the ""godfather of salesmanship"" and Selling to Win has established itself as an international best-seller and classic sales text. One of the world's most inspirational business speakers, Richard has helped countless thousands of salespeople to become high...
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
London ; Philadelphia :
Kogan Page,
2013.
|
Ausgabe: | 4th ed. |
Schlagworte: | |
Online-Zugang: | Volltext |
Zusammenfassung: | Richard Denny is the ""godfather of salesmanship"" and Selling to Win has established itself as an international best-seller and classic sales text. One of the world's most inspirational business speakers, Richard has helped countless thousands of salespeople to become high flyers, and in this bestselling book he explains how to put his winning techniques into action. This 25th anniversary edition of Selling to Win has been fully revised and updated and is packed with even more unbeatable sales tips. You'll find tried and tested advice on how to:? get a sale when you are not the cheapest;? beat |
Beschreibung: | 1 online resource |
Bibliographie: | Includes bibliographical references. |
ISBN: | 9780749466329 0749466324 9781621985488 1621985482 |
Internformat
MARC
LEADER | 00000cam a2200000 a 4500 | ||
---|---|---|---|
001 | ZDB-4-EBU-ocn824698848 | ||
003 | OCoLC | ||
005 | 20241004212047.0 | ||
006 | m o d | ||
007 | cr cnu---unuuu | ||
008 | 130121s2013 enk ob 000 0 eng d | ||
040 | |a N$T |b eng |e pn |c N$T |d EBLCP |d MHW |d CDX |d OCLCO |d YDXCP |d IDEBK |d UMI |d E7B |d KNOVL |d MEAUC |d TEFOD |d KNOVL |d DEBSZ |d UKDOC |d AU@ |d OCLCQ |d OCLCF |d KNOVL |d CNNAI |d TEFOD |d OCLCQ |d AZK |d AGLDB |d MOR |d OCLCQ |d MERUC |d OCLCQ |d ZCU |d D6H |d STF |d WRM |d OCLCQ |d ICG |d VT2 |d OCLCQ |d WYU |d G3B |d TKN |d DKC |d OCLCQ |d INARC |d OCLCQ |d OCLCO |d OCLCQ |d OCLCO |d OCLCL |d OCLCQ |d KOGAN | ||
019 | |a 828617640 |a 842846825 |a 880910237 |a 892428507 |a 961675169 |a 962599864 |a 1309020463 |a 1309039715 |a 1309048989 | ||
020 | |a 9780749466329 |q (electronic bk.) | ||
020 | |a 0749466324 |q (electronic bk.) | ||
020 | |a 9781621985488 |q (electronic bk.) | ||
020 | |a 1621985482 |q (electronic bk.) | ||
020 | |z 9780749466312 | ||
020 | |z 0749466316 | ||
020 | |z 9781283950527 | ||
020 | |z 1283950529 | ||
035 | |a (OCoLC)824698848 |z (OCoLC)828617640 |z (OCoLC)842846825 |z (OCoLC)880910237 |z (OCoLC)892428507 |z (OCoLC)961675169 |z (OCoLC)962599864 |z (OCoLC)1309020463 |z (OCoLC)1309039715 |z (OCoLC)1309048989 | ||
037 | |a 426302 |b MIL | ||
037 | |a 4D459E5A-888D-4B4B-BD59-59F3902996BB |b OverDrive, Inc. |n http://www.overdrive.com | ||
050 | 4 | |a HF5438.25 |b .D457 2013eb | |
072 | 7 | |a BUS |x 078000 |2 bisacsh | |
072 | 7 | |a BUS |x 043000 |2 bisacsh | |
072 | 7 | |a BUS |2 eflch | |
072 | 7 | |a KJS |2 bicssc | |
072 | 7 | |a KJS |2 thema | |
082 | 7 | |a 658.85 |2 23 | |
049 | |a MAIN | ||
100 | 1 | |a Denny, Richard, |d 1944- |1 https://id.oclc.org/worldcat/entity/E39PCjthkRHYDYrfGdWQbJjmYd |0 http://id.loc.gov/authorities/names/nr2006013891 | |
245 | 1 | 0 | |a Selling to win / |c Richard Denny. |
250 | |a 4th ed. | ||
260 | |a London ; |a Philadelphia : |b Kogan Page, |c 2013. | ||
300 | |a 1 online resource | ||
336 | |a text |b txt |2 rdacontent | ||
337 | |a computer |b c |2 rdamedia | ||
338 | |a online resource |b cr |2 rdacarrier | ||
344 | |a digital |2 rdatr | ||
504 | |a Includes bibliographical references. | ||
520 | |a Richard Denny is the ""godfather of salesmanship"" and Selling to Win has established itself as an international best-seller and classic sales text. One of the world's most inspirational business speakers, Richard has helped countless thousands of salespeople to become high flyers, and in this bestselling book he explains how to put his winning techniques into action. This 25th anniversary edition of Selling to Win has been fully revised and updated and is packed with even more unbeatable sales tips. You'll find tried and tested advice on how to:? get a sale when you are not the cheapest;? beat | ||
505 | 0 | |a Praise for Selling to Win; Contents; Foreword; About the author; Preface; Introduction; How to get maximum results from this book; 01 Selling in perspective; The classic presentation; 'No no conditioning'; What not to do when the customer says 'No'; What are bad salespeople like?; How to get a customer to say 'Yes'; How do I become a professional?; What do sales professionals do?; 02 Planning to win; The six cylinders of professional selling; What do you look like?; Organization tactics; Keeping good records; 03 The vital ingredient; 1 It's desire, not ability, that determines success. | |
505 | 8 | |a 2 Set your goals3 Planning your goals; 4 Believe in you; 5 Become a 'How can I do it better?' sort of person; 6 See the oak tree in the acorn; 7 Develop the habit of thanking and complimenting people; 8 Build your confidence; 9 Handle the difficult times; 10 Be enthusiastic; 04 Finding the time; E-mail -- help or hindrance?; 05 Finding the business; Existing customers; Newspapers; Home sales; Prospecting; Direct mail; E-mail; Website; Networking clubs; Referrals; Follow your customers; Research; Business cards; Sources of new business; The passive approaches; 06 Getting the appointment. | |
505 | 8 | |a Stage 1Stage 2; The cold telephone method; Voicemail; Some tips on making the most of your telephone calls; 07 The rules of professional selling; Rule 1: Sell to people; Rule 2: Sell yourself; Rule 3: Ask the right questions; Rule 4: Listen; Rule 5: Link features to benefits; Rule 6: Sell the results; Rule 7: Don't rely on logic; Rule 8: Be selective in the use of product knowledge; Rule 9: Identify your unique sales points (USPs); Rule 10: Don't catch 'priceitis'; Rule 11: Price condition; Rule 12: Don't just talk, show; Rule 13: Don't knock the competition; 08 The sales presentation. | |
505 | 8 | |a The seven 'classical' stages09 Closing the sale; The golden rule of closing the sale; Difficult closes; Not closing; 10 The principles of professionalism; Make it easy to say 'Yes'; Use your prospects' terminology; Both win or both lose; Don't prejudge; Don't catch 'big-caseitis'; Replace that sale; Waterproof the sale; Plan each contact; Vary your voice; Be trustworthy; Tell the bad news; Welcome complaints; Sell others in; Buyer motivators; Use people's names; Say 'Thank you'; Sell the 'add-ons'; Good words; Don't talk down; Be remembered; Don't sit in receptions; 11 Giving real service. | |
505 | 8 | |a The unexpected or the extra serviceRecognizing clients' achievements; Helping your clients; Be positive; The personal approach; Handling your product; 12 Handling objections; Prevention, not cure; The three-stage process to deflect objections; Common objections; 13 Negotiation; The principles of negotiation; 14 Letter writing; Short letters work; Short paragraphs work; Make your letters easy to read; Avoid over-complex language; Avoid jargon; Keep control; Be a good news carrier; 15 Body language; Mirroring; Eyes; Space; Seating; Height; Posture; Lies; Groups; 16 Avoiding the negative. | |
588 | 0 | |a Print version record. | |
650 | 0 | |a Selling. |0 http://id.loc.gov/authorities/subjects/sh85119819 | |
650 | 6 | |a Vente. | |
650 | 7 | |a selling. |2 aat | |
650 | 7 | |a BUSINESS & ECONOMICS |x Distribution. |2 bisacsh | |
650 | 7 | |a BUSINESS & ECONOMICS |x Marketing |x General. |2 bisacsh | |
650 | 7 | |a Selling |2 fast | |
650 | 7 | |a Sales & marketing. |2 bicssc | |
650 | 7 | |a Sales and marketing. |2 thema | |
653 | |a Sales & Account Management | ||
653 | |a 409 | ||
776 | 0 | 8 | |i Print version: |a Denny, Richard, 1944- |t Selling to win. |b 4th ed. |d London ; Philadelphia : Kogan Page, 2013 |z 9780749466312 |w (DLC) 2012039952 |w (OCoLC)811778992 |
856 | 4 | 0 | |l FWS01 |p ZDB-4-EBU |q FWS_PDA_EBU |u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=522424 |3 Volltext |
938 | |a 123Library |b 123L |n 99104 | ||
938 | |a Coutts Information Services |b COUT |n 24563185 |c 12.99 GBP | ||
938 | |a ProQuest Ebook Central |b EBLB |n EBL1109934 | ||
938 | |a ebrary |b EBRY |n ebr10645644 | ||
938 | |a EBSCOhost |b EBSC |n 522424 | ||
938 | |a ProQuest MyiLibrary Digital eBook Collection |b IDEB |n cis24563185 | ||
938 | |a Internet Archive |b INAR |n sellingtowin0000denn_y1u0 | ||
938 | |a YBP Library Services |b YANK |n 9977042 | ||
938 | |a Kogan Page |b KOGN |n ePDFKoganPage4595 | ||
994 | |a 92 |b GEBAY | ||
912 | |a ZDB-4-EBU | ||
049 | |a DE-863 |
Datensatz im Suchindex
DE-BY-FWS_katkey | ZDB-4-EBU-ocn824698848 |
---|---|
_version_ | 1816796907168595968 |
adam_text | |
any_adam_object | |
author | Denny, Richard, 1944- |
author_GND | http://id.loc.gov/authorities/names/nr2006013891 |
author_facet | Denny, Richard, 1944- |
author_role | |
author_sort | Denny, Richard, 1944- |
author_variant | r d rd |
building | Verbundindex |
bvnumber | localFWS |
callnumber-first | H - Social Science |
callnumber-label | HF5438 |
callnumber-raw | HF5438.25 .D457 2013eb |
callnumber-search | HF5438.25 .D457 2013eb |
callnumber-sort | HF 45438.25 D457 42013EB |
callnumber-subject | HF - Commerce |
collection | ZDB-4-EBU |
contents | Praise for Selling to Win; Contents; Foreword; About the author; Preface; Introduction; How to get maximum results from this book; 01 Selling in perspective; The classic presentation; 'No no conditioning'; What not to do when the customer says 'No'; What are bad salespeople like?; How to get a customer to say 'Yes'; How do I become a professional?; What do sales professionals do?; 02 Planning to win; The six cylinders of professional selling; What do you look like?; Organization tactics; Keeping good records; 03 The vital ingredient; 1 It's desire, not ability, that determines success. 2 Set your goals3 Planning your goals; 4 Believe in you; 5 Become a 'How can I do it better?' sort of person; 6 See the oak tree in the acorn; 7 Develop the habit of thanking and complimenting people; 8 Build your confidence; 9 Handle the difficult times; 10 Be enthusiastic; 04 Finding the time; E-mail -- help or hindrance?; 05 Finding the business; Existing customers; Newspapers; Home sales; Prospecting; Direct mail; E-mail; Website; Networking clubs; Referrals; Follow your customers; Research; Business cards; Sources of new business; The passive approaches; 06 Getting the appointment. Stage 1Stage 2; The cold telephone method; Voicemail; Some tips on making the most of your telephone calls; 07 The rules of professional selling; Rule 1: Sell to people; Rule 2: Sell yourself; Rule 3: Ask the right questions; Rule 4: Listen; Rule 5: Link features to benefits; Rule 6: Sell the results; Rule 7: Don't rely on logic; Rule 8: Be selective in the use of product knowledge; Rule 9: Identify your unique sales points (USPs); Rule 10: Don't catch 'priceitis'; Rule 11: Price condition; Rule 12: Don't just talk, show; Rule 13: Don't knock the competition; 08 The sales presentation. The seven 'classical' stages09 Closing the sale; The golden rule of closing the sale; Difficult closes; Not closing; 10 The principles of professionalism; Make it easy to say 'Yes'; Use your prospects' terminology; Both win or both lose; Don't prejudge; Don't catch 'big-caseitis'; Replace that sale; Waterproof the sale; Plan each contact; Vary your voice; Be trustworthy; Tell the bad news; Welcome complaints; Sell others in; Buyer motivators; Use people's names; Say 'Thank you'; Sell the 'add-ons'; Good words; Don't talk down; Be remembered; Don't sit in receptions; 11 Giving real service. The unexpected or the extra serviceRecognizing clients' achievements; Helping your clients; Be positive; The personal approach; Handling your product; 12 Handling objections; Prevention, not cure; The three-stage process to deflect objections; Common objections; 13 Negotiation; The principles of negotiation; 14 Letter writing; Short letters work; Short paragraphs work; Make your letters easy to read; Avoid over-complex language; Avoid jargon; Keep control; Be a good news carrier; 15 Body language; Mirroring; Eyes; Space; Seating; Height; Posture; Lies; Groups; 16 Avoiding the negative. |
ctrlnum | (OCoLC)824698848 |
dewey-full | 658.85 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.85 |
dewey-search | 658.85 |
dewey-sort | 3658.85 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | 4th ed. |
format | Electronic eBook |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>06998cam a2200817 a 4500</leader><controlfield tag="001">ZDB-4-EBU-ocn824698848</controlfield><controlfield tag="003">OCoLC</controlfield><controlfield tag="005">20241004212047.0</controlfield><controlfield tag="006">m o d </controlfield><controlfield tag="007">cr cnu---unuuu</controlfield><controlfield tag="008">130121s2013 enk ob 000 0 eng d</controlfield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">N$T</subfield><subfield code="b">eng</subfield><subfield code="e">pn</subfield><subfield code="c">N$T</subfield><subfield code="d">EBLCP</subfield><subfield code="d">MHW</subfield><subfield code="d">CDX</subfield><subfield code="d">OCLCO</subfield><subfield code="d">YDXCP</subfield><subfield code="d">IDEBK</subfield><subfield code="d">UMI</subfield><subfield code="d">E7B</subfield><subfield code="d">KNOVL</subfield><subfield code="d">MEAUC</subfield><subfield code="d">TEFOD</subfield><subfield code="d">KNOVL</subfield><subfield code="d">DEBSZ</subfield><subfield code="d">UKDOC</subfield><subfield code="d">AU@</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">OCLCF</subfield><subfield code="d">KNOVL</subfield><subfield code="d">CNNAI</subfield><subfield code="d">TEFOD</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">AZK</subfield><subfield code="d">AGLDB</subfield><subfield code="d">MOR</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">MERUC</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">ZCU</subfield><subfield code="d">D6H</subfield><subfield code="d">STF</subfield><subfield code="d">WRM</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">ICG</subfield><subfield code="d">VT2</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">WYU</subfield><subfield code="d">G3B</subfield><subfield code="d">TKN</subfield><subfield code="d">DKC</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">INARC</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">OCLCO</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">OCLCO</subfield><subfield code="d">OCLCL</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">KOGAN</subfield></datafield><datafield tag="019" ind1=" " ind2=" "><subfield code="a">828617640</subfield><subfield code="a">842846825</subfield><subfield code="a">880910237</subfield><subfield code="a">892428507</subfield><subfield code="a">961675169</subfield><subfield code="a">962599864</subfield><subfield code="a">1309020463</subfield><subfield code="a">1309039715</subfield><subfield code="a">1309048989</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780749466329</subfield><subfield code="q">(electronic bk.)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0749466324</subfield><subfield code="q">(electronic bk.)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781621985488</subfield><subfield code="q">(electronic bk.)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1621985482</subfield><subfield code="q">(electronic bk.)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">9780749466312</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">0749466316</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">9781283950527</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">1283950529</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)824698848</subfield><subfield code="z">(OCoLC)828617640</subfield><subfield code="z">(OCoLC)842846825</subfield><subfield code="z">(OCoLC)880910237</subfield><subfield code="z">(OCoLC)892428507</subfield><subfield code="z">(OCoLC)961675169</subfield><subfield code="z">(OCoLC)962599864</subfield><subfield code="z">(OCoLC)1309020463</subfield><subfield code="z">(OCoLC)1309039715</subfield><subfield code="z">(OCoLC)1309048989</subfield></datafield><datafield tag="037" ind1=" " ind2=" "><subfield code="a">426302</subfield><subfield code="b">MIL</subfield></datafield><datafield tag="037" ind1=" " ind2=" "><subfield code="a">4D459E5A-888D-4B4B-BD59-59F3902996BB</subfield><subfield code="b">OverDrive, Inc.</subfield><subfield code="n">http://www.overdrive.com</subfield></datafield><datafield tag="050" ind1=" " ind2="4"><subfield code="a">HF5438.25</subfield><subfield code="b">.D457 2013eb</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">BUS</subfield><subfield code="x">078000</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">BUS</subfield><subfield code="x">043000</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">BUS</subfield><subfield code="2">eflch</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">KJS</subfield><subfield code="2">bicssc</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">KJS</subfield><subfield code="2">thema</subfield></datafield><datafield tag="082" ind1="7" ind2=" "><subfield code="a">658.85</subfield><subfield code="2">23</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">MAIN</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Denny, Richard,</subfield><subfield code="d">1944-</subfield><subfield code="1">https://id.oclc.org/worldcat/entity/E39PCjthkRHYDYrfGdWQbJjmYd</subfield><subfield code="0">http://id.loc.gov/authorities/names/nr2006013891</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Selling to win /</subfield><subfield code="c">Richard Denny.</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">4th ed.</subfield></datafield><datafield tag="260" ind1=" " ind2=" "><subfield code="a">London ;</subfield><subfield code="a">Philadelphia :</subfield><subfield code="b">Kogan Page,</subfield><subfield code="c">2013.</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 online resource</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="a">text</subfield><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="a">computer</subfield><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="a">online resource</subfield><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="344" ind1=" " ind2=" "><subfield code="a">digital</subfield><subfield code="2">rdatr</subfield></datafield><datafield tag="504" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references.</subfield></datafield><datafield tag="520" ind1=" " ind2=" "><subfield code="a">Richard Denny is the ""godfather of salesmanship"" and Selling to Win has established itself as an international best-seller and classic sales text. One of the world's most inspirational business speakers, Richard has helped countless thousands of salespeople to become high flyers, and in this bestselling book he explains how to put his winning techniques into action. This 25th anniversary edition of Selling to Win has been fully revised and updated and is packed with even more unbeatable sales tips. You'll find tried and tested advice on how to:? get a sale when you are not the cheapest;? beat</subfield></datafield><datafield tag="505" ind1="0" ind2=" "><subfield code="a">Praise for Selling to Win; Contents; Foreword; About the author; Preface; Introduction; How to get maximum results from this book; 01 Selling in perspective; The classic presentation; 'No no conditioning'; What not to do when the customer says 'No'; What are bad salespeople like?; How to get a customer to say 'Yes'; How do I become a professional?; What do sales professionals do?; 02 Planning to win; The six cylinders of professional selling; What do you look like?; Organization tactics; Keeping good records; 03 The vital ingredient; 1 It's desire, not ability, that determines success.</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">2 Set your goals3 Planning your goals; 4 Believe in you; 5 Become a 'How can I do it better?' sort of person; 6 See the oak tree in the acorn; 7 Develop the habit of thanking and complimenting people; 8 Build your confidence; 9 Handle the difficult times; 10 Be enthusiastic; 04 Finding the time; E-mail -- help or hindrance?; 05 Finding the business; Existing customers; Newspapers; Home sales; Prospecting; Direct mail; E-mail; Website; Networking clubs; Referrals; Follow your customers; Research; Business cards; Sources of new business; The passive approaches; 06 Getting the appointment.</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">Stage 1Stage 2; The cold telephone method; Voicemail; Some tips on making the most of your telephone calls; 07 The rules of professional selling; Rule 1: Sell to people; Rule 2: Sell yourself; Rule 3: Ask the right questions; Rule 4: Listen; Rule 5: Link features to benefits; Rule 6: Sell the results; Rule 7: Don't rely on logic; Rule 8: Be selective in the use of product knowledge; Rule 9: Identify your unique sales points (USPs); Rule 10: Don't catch 'priceitis'; Rule 11: Price condition; Rule 12: Don't just talk, show; Rule 13: Don't knock the competition; 08 The sales presentation.</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">The seven 'classical' stages09 Closing the sale; The golden rule of closing the sale; Difficult closes; Not closing; 10 The principles of professionalism; Make it easy to say 'Yes'; Use your prospects' terminology; Both win or both lose; Don't prejudge; Don't catch 'big-caseitis'; Replace that sale; Waterproof the sale; Plan each contact; Vary your voice; Be trustworthy; Tell the bad news; Welcome complaints; Sell others in; Buyer motivators; Use people's names; Say 'Thank you'; Sell the 'add-ons'; Good words; Don't talk down; Be remembered; Don't sit in receptions; 11 Giving real service.</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">The unexpected or the extra serviceRecognizing clients' achievements; Helping your clients; Be positive; The personal approach; Handling your product; 12 Handling objections; Prevention, not cure; The three-stage process to deflect objections; Common objections; 13 Negotiation; The principles of negotiation; 14 Letter writing; Short letters work; Short paragraphs work; Make your letters easy to read; Avoid over-complex language; Avoid jargon; Keep control; Be a good news carrier; 15 Body language; Mirroring; Eyes; Space; Seating; Height; Posture; Lies; Groups; 16 Avoiding the negative.</subfield></datafield><datafield tag="588" ind1="0" ind2=" "><subfield code="a">Print version record.</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Selling.</subfield><subfield code="0">http://id.loc.gov/authorities/subjects/sh85119819</subfield></datafield><datafield tag="650" ind1=" " ind2="6"><subfield code="a">Vente.</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">selling.</subfield><subfield code="2">aat</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS</subfield><subfield code="x">Distribution.</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS</subfield><subfield code="x">Marketing</subfield><subfield code="x">General.</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Selling</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Sales & marketing.</subfield><subfield code="2">bicssc</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Sales and marketing.</subfield><subfield code="2">thema</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Sales & Account Management</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">409</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Print version:</subfield><subfield code="a">Denny, Richard, 1944-</subfield><subfield code="t">Selling to win.</subfield><subfield code="b">4th ed.</subfield><subfield code="d">London ; Philadelphia : Kogan Page, 2013</subfield><subfield code="z">9780749466312</subfield><subfield code="w">(DLC) 2012039952</subfield><subfield code="w">(OCoLC)811778992</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="l">FWS01</subfield><subfield code="p">ZDB-4-EBU</subfield><subfield code="q">FWS_PDA_EBU</subfield><subfield code="u">https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=522424</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">123Library</subfield><subfield code="b">123L</subfield><subfield code="n">99104</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">Coutts Information Services</subfield><subfield code="b">COUT</subfield><subfield code="n">24563185</subfield><subfield code="c">12.99 GBP</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">ProQuest Ebook Central</subfield><subfield code="b">EBLB</subfield><subfield code="n">EBL1109934</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">ebrary</subfield><subfield code="b">EBRY</subfield><subfield code="n">ebr10645644</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">EBSCOhost</subfield><subfield code="b">EBSC</subfield><subfield code="n">522424</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">ProQuest MyiLibrary Digital eBook Collection</subfield><subfield code="b">IDEB</subfield><subfield code="n">cis24563185</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">Internet Archive</subfield><subfield code="b">INAR</subfield><subfield code="n">sellingtowin0000denn_y1u0</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">YBP Library Services</subfield><subfield code="b">YANK</subfield><subfield code="n">9977042</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">Kogan Page</subfield><subfield code="b">KOGN</subfield><subfield code="n">ePDFKoganPage4595</subfield></datafield><datafield tag="994" ind1=" " ind2=" "><subfield code="a">92</subfield><subfield code="b">GEBAY</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-4-EBU</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-863</subfield></datafield></record></collection> |
id | ZDB-4-EBU-ocn824698848 |
illustrated | Not Illustrated |
indexdate | 2024-11-26T14:49:08Z |
institution | BVB |
isbn | 9780749466329 0749466324 9781621985488 1621985482 |
language | English |
oclc_num | 824698848 |
open_access_boolean | |
owner | MAIN DE-863 DE-BY-FWS |
owner_facet | MAIN DE-863 DE-BY-FWS |
physical | 1 online resource |
psigel | ZDB-4-EBU |
publishDate | 2013 |
publishDateSearch | 2013 |
publishDateSort | 2013 |
publisher | Kogan Page, |
record_format | marc |
spelling | Denny, Richard, 1944- https://id.oclc.org/worldcat/entity/E39PCjthkRHYDYrfGdWQbJjmYd http://id.loc.gov/authorities/names/nr2006013891 Selling to win / Richard Denny. 4th ed. London ; Philadelphia : Kogan Page, 2013. 1 online resource text txt rdacontent computer c rdamedia online resource cr rdacarrier digital rdatr Includes bibliographical references. Richard Denny is the ""godfather of salesmanship"" and Selling to Win has established itself as an international best-seller and classic sales text. One of the world's most inspirational business speakers, Richard has helped countless thousands of salespeople to become high flyers, and in this bestselling book he explains how to put his winning techniques into action. This 25th anniversary edition of Selling to Win has been fully revised and updated and is packed with even more unbeatable sales tips. You'll find tried and tested advice on how to:? get a sale when you are not the cheapest;? beat Praise for Selling to Win; Contents; Foreword; About the author; Preface; Introduction; How to get maximum results from this book; 01 Selling in perspective; The classic presentation; 'No no conditioning'; What not to do when the customer says 'No'; What are bad salespeople like?; How to get a customer to say 'Yes'; How do I become a professional?; What do sales professionals do?; 02 Planning to win; The six cylinders of professional selling; What do you look like?; Organization tactics; Keeping good records; 03 The vital ingredient; 1 It's desire, not ability, that determines success. 2 Set your goals3 Planning your goals; 4 Believe in you; 5 Become a 'How can I do it better?' sort of person; 6 See the oak tree in the acorn; 7 Develop the habit of thanking and complimenting people; 8 Build your confidence; 9 Handle the difficult times; 10 Be enthusiastic; 04 Finding the time; E-mail -- help or hindrance?; 05 Finding the business; Existing customers; Newspapers; Home sales; Prospecting; Direct mail; E-mail; Website; Networking clubs; Referrals; Follow your customers; Research; Business cards; Sources of new business; The passive approaches; 06 Getting the appointment. Stage 1Stage 2; The cold telephone method; Voicemail; Some tips on making the most of your telephone calls; 07 The rules of professional selling; Rule 1: Sell to people; Rule 2: Sell yourself; Rule 3: Ask the right questions; Rule 4: Listen; Rule 5: Link features to benefits; Rule 6: Sell the results; Rule 7: Don't rely on logic; Rule 8: Be selective in the use of product knowledge; Rule 9: Identify your unique sales points (USPs); Rule 10: Don't catch 'priceitis'; Rule 11: Price condition; Rule 12: Don't just talk, show; Rule 13: Don't knock the competition; 08 The sales presentation. The seven 'classical' stages09 Closing the sale; The golden rule of closing the sale; Difficult closes; Not closing; 10 The principles of professionalism; Make it easy to say 'Yes'; Use your prospects' terminology; Both win or both lose; Don't prejudge; Don't catch 'big-caseitis'; Replace that sale; Waterproof the sale; Plan each contact; Vary your voice; Be trustworthy; Tell the bad news; Welcome complaints; Sell others in; Buyer motivators; Use people's names; Say 'Thank you'; Sell the 'add-ons'; Good words; Don't talk down; Be remembered; Don't sit in receptions; 11 Giving real service. The unexpected or the extra serviceRecognizing clients' achievements; Helping your clients; Be positive; The personal approach; Handling your product; 12 Handling objections; Prevention, not cure; The three-stage process to deflect objections; Common objections; 13 Negotiation; The principles of negotiation; 14 Letter writing; Short letters work; Short paragraphs work; Make your letters easy to read; Avoid over-complex language; Avoid jargon; Keep control; Be a good news carrier; 15 Body language; Mirroring; Eyes; Space; Seating; Height; Posture; Lies; Groups; 16 Avoiding the negative. Print version record. Selling. http://id.loc.gov/authorities/subjects/sh85119819 Vente. selling. aat BUSINESS & ECONOMICS Distribution. bisacsh BUSINESS & ECONOMICS Marketing General. bisacsh Selling fast Sales & marketing. bicssc Sales and marketing. thema Sales & Account Management 409 Print version: Denny, Richard, 1944- Selling to win. 4th ed. London ; Philadelphia : Kogan Page, 2013 9780749466312 (DLC) 2012039952 (OCoLC)811778992 FWS01 ZDB-4-EBU FWS_PDA_EBU https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=522424 Volltext |
spellingShingle | Denny, Richard, 1944- Selling to win / Praise for Selling to Win; Contents; Foreword; About the author; Preface; Introduction; How to get maximum results from this book; 01 Selling in perspective; The classic presentation; 'No no conditioning'; What not to do when the customer says 'No'; What are bad salespeople like?; How to get a customer to say 'Yes'; How do I become a professional?; What do sales professionals do?; 02 Planning to win; The six cylinders of professional selling; What do you look like?; Organization tactics; Keeping good records; 03 The vital ingredient; 1 It's desire, not ability, that determines success. 2 Set your goals3 Planning your goals; 4 Believe in you; 5 Become a 'How can I do it better?' sort of person; 6 See the oak tree in the acorn; 7 Develop the habit of thanking and complimenting people; 8 Build your confidence; 9 Handle the difficult times; 10 Be enthusiastic; 04 Finding the time; E-mail -- help or hindrance?; 05 Finding the business; Existing customers; Newspapers; Home sales; Prospecting; Direct mail; E-mail; Website; Networking clubs; Referrals; Follow your customers; Research; Business cards; Sources of new business; The passive approaches; 06 Getting the appointment. Stage 1Stage 2; The cold telephone method; Voicemail; Some tips on making the most of your telephone calls; 07 The rules of professional selling; Rule 1: Sell to people; Rule 2: Sell yourself; Rule 3: Ask the right questions; Rule 4: Listen; Rule 5: Link features to benefits; Rule 6: Sell the results; Rule 7: Don't rely on logic; Rule 8: Be selective in the use of product knowledge; Rule 9: Identify your unique sales points (USPs); Rule 10: Don't catch 'priceitis'; Rule 11: Price condition; Rule 12: Don't just talk, show; Rule 13: Don't knock the competition; 08 The sales presentation. The seven 'classical' stages09 Closing the sale; The golden rule of closing the sale; Difficult closes; Not closing; 10 The principles of professionalism; Make it easy to say 'Yes'; Use your prospects' terminology; Both win or both lose; Don't prejudge; Don't catch 'big-caseitis'; Replace that sale; Waterproof the sale; Plan each contact; Vary your voice; Be trustworthy; Tell the bad news; Welcome complaints; Sell others in; Buyer motivators; Use people's names; Say 'Thank you'; Sell the 'add-ons'; Good words; Don't talk down; Be remembered; Don't sit in receptions; 11 Giving real service. The unexpected or the extra serviceRecognizing clients' achievements; Helping your clients; Be positive; The personal approach; Handling your product; 12 Handling objections; Prevention, not cure; The three-stage process to deflect objections; Common objections; 13 Negotiation; The principles of negotiation; 14 Letter writing; Short letters work; Short paragraphs work; Make your letters easy to read; Avoid over-complex language; Avoid jargon; Keep control; Be a good news carrier; 15 Body language; Mirroring; Eyes; Space; Seating; Height; Posture; Lies; Groups; 16 Avoiding the negative. Selling. http://id.loc.gov/authorities/subjects/sh85119819 Vente. selling. aat BUSINESS & ECONOMICS Distribution. bisacsh BUSINESS & ECONOMICS Marketing General. bisacsh Selling fast Sales & marketing. bicssc Sales and marketing. thema |
subject_GND | http://id.loc.gov/authorities/subjects/sh85119819 |
title | Selling to win / |
title_auth | Selling to win / |
title_exact_search | Selling to win / |
title_full | Selling to win / Richard Denny. |
title_fullStr | Selling to win / Richard Denny. |
title_full_unstemmed | Selling to win / Richard Denny. |
title_short | Selling to win / |
title_sort | selling to win |
topic | Selling. http://id.loc.gov/authorities/subjects/sh85119819 Vente. selling. aat BUSINESS & ECONOMICS Distribution. bisacsh BUSINESS & ECONOMICS Marketing General. bisacsh Selling fast Sales & marketing. bicssc Sales and marketing. thema |
topic_facet | Selling. Vente. selling. BUSINESS & ECONOMICS Distribution. BUSINESS & ECONOMICS Marketing General. Selling Sales & marketing. Sales and marketing. |
url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=522424 |
work_keys_str_mv | AT dennyrichard sellingtowin |