Boatwright, P., Cagan, J., & Sturgess, D. (2010). Built to Love: Creating Products That Captivate Customers. Berrett-Koehler Publishers.
Chicago-Zitierstil (17. Ausg.)Boatwright, Peter, Jonathan Cagan, und Donna Sturgess. Built to Love: Creating Products That Captivate Customers. San Francisco: Berrett-Koehler Publishers, 2010.
MLA-Zitierstil (9. Ausg.)Boatwright, Peter, et al. Built to Love: Creating Products That Captivate Customers. Berrett-Koehler Publishers, 2010.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.