Managing authentic relationships :: facing new challenges in a changing context /
In an increasingly connected world, Strategic Relationship Management is a vital capability for successful organizations. The book Managing Authentic Relationships; Facing New Challenges in a Changing Context focuses on building and managing a strong network and reciprocal relationships for the enti...
Gespeichert in:
| Hauptverfasser: | , , , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Amsterdam :
Amsterdam University Press,
2019.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | In an increasingly connected world, Strategic Relationship Management is a vital capability for successful organizations. The book Managing Authentic Relationships; Facing New Challenges in a Changing Context focuses on building and managing a strong network and reciprocal relationships for the entire organization by implementing a professional relationship management approach at strategic, tactical and operational level. Professional relationship management makes valuable and measurable contributions to the strategic goals of an organization by: Expanding the organization's strategy to a Relationship Management Strategy; Efficiently managing relationships and correctly mapping stakeholders; Embedding clear responsibility for relationship management throughout the organization; Measuring results and calculating the Return-on-Relationship; Developing strong networking skills and networkers who are able to act as eyes and ears for the organization; Organizing effective networking activities with measurable results. This book also offers a holistic view. Managing authentic relationships requires a shared understanding of what relationships are. It is impossible to develop successful relationship management without authentic relationships based on trust and reciprocity. |
| Beschreibung: | 1 online resource |
| Bibliographie: | Includes bibliographical references and index. |
| ISBN: | 9789048540884 9048540887 |
Internformat
MARC
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| 100 | 1 | |a Wijers, Jean Paul, |e editor, |e author. | |
| 245 | 1 | 0 | |a Managing authentic relationships : |b facing new challenges in a changing context / |c Jean Paul Wijers (editor and chapter 12-13), Monica Bakker (chapter 1-3), Robert Collignon (chapter 4-9), Getty Smit (chapter 10-11) ; introduction by René Foqué. |
| 264 | 1 | |a Amsterdam : |b Amsterdam University Press, |c 2019. | |
| 300 | |a 1 online resource | ||
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| 588 | 0 | |a Online resource; title from PDF title page (EBSCO, viewed March 26, 2019) | |
| 504 | |a Includes bibliographical references and index. | ||
| 520 | |a In an increasingly connected world, Strategic Relationship Management is a vital capability for successful organizations. The book Managing Authentic Relationships; Facing New Challenges in a Changing Context focuses on building and managing a strong network and reciprocal relationships for the entire organization by implementing a professional relationship management approach at strategic, tactical and operational level. Professional relationship management makes valuable and measurable contributions to the strategic goals of an organization by: Expanding the organization's strategy to a Relationship Management Strategy; Efficiently managing relationships and correctly mapping stakeholders; Embedding clear responsibility for relationship management throughout the organization; Measuring results and calculating the Return-on-Relationship; Developing strong networking skills and networkers who are able to act as eyes and ears for the organization; Organizing effective networking activities with measurable results. This book also offers a holistic view. Managing authentic relationships requires a shared understanding of what relationships are. It is impossible to develop successful relationship management without authentic relationships based on trust and reciprocity. | ||
| 505 | 0 | 0 | |t Frontmatter -- |t Content -- |t Foreword -- |t Preface -- |t Introduction -- |t How do you want to be seen? -- |t 1. The Importance of Networks and Relationships -- |t 2. The Importance of Protocol in Networks -- |t The future of protocol; how new rituals might modernize protocol in our highly individualized age -- |t Protocol is an executor of Strategic Relationship Management -- |t 3. Developing a Networking Vision -- |t Upward mobility -- |t 4. Relationship Management Strategy -- |t 5. Relationship Echelons and Stakeholder Management -- |t 6. Developing a Relationship Management Plan -- |t Public sector Strategic Relationship Management -- The Municipality of Antwerp's story of facilitating benefits for the community -- |t 7. Relationship Management Capabilities -- |t 8. Assessing the Return-on-Relationship (RoR) -- |t 9. Relationship Performance Management -- |t Making relationship marketing more valuable -- |t 10. The Responsibility for Strategic Relationship Management -- |t 11. Implementing a Relationship Management Strategy; Implementing Change -- |t How a refugee organization professionalized its relationship management -- |t LinkedIn or Facebook? -- |t 12. Supporting the Networkers; Creating the Networking Tool Kit -- |t 13. Networking Events or Meetings -- |t The authors -- |t The Institute of Strategic Relationship Management -- |t Enroll in the postgraduate program Strategic Relationship Management of the Institute of Strategic Relationship Management -- |t Glossary -- |t Index -- |t Thank you -- |t Colophon |
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| 653 | |a relationship management, relationship marketing, stakeholder, stakeholders, stakeholder management, networking, external relations, business relationships, CRM, trust, reciprocity, business development, relationships, lobbying, diplomacy, customer relationship management, networking. | ||
| 700 | 1 | |a Bakker, Monica, |e author. | |
| 700 | 1 | |a Collignon, Robert, |e author. | |
| 700 | 1 | |a Smit, Getty, |e author. | |
| 700 | 1 | |a Foqué, René, |e author of introduction. | |
| 758 | |i has work: |a Managing authentic relationships (Text) |1 https://id.oclc.org/worldcat/entity/E39PCFGtQbtJhrQHXfhqTwpwqP |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
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| adam_text | |
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| author | Wijers, Jean Paul Bakker, Monica Collignon, Robert Smit, Getty |
| author2 | Wijers, Jean Paul |
| author2_role | edt |
| author2_variant | j p w jp jpw |
| author_facet | Wijers, Jean Paul Bakker, Monica Collignon, Robert Smit, Getty Wijers, Jean Paul |
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| contents | Frontmatter -- Content -- Foreword -- Preface -- Introduction -- How do you want to be seen? -- 1. The Importance of Networks and Relationships -- 2. The Importance of Protocol in Networks -- The future of protocol; how new rituals might modernize protocol in our highly individualized age -- Protocol is an executor of Strategic Relationship Management -- 3. Developing a Networking Vision -- Upward mobility -- 4. Relationship Management Strategy -- 5. Relationship Echelons and Stakeholder Management -- 6. Developing a Relationship Management Plan -- Public sector Strategic Relationship Management -- The Municipality of Antwerp's story of facilitating benefits for the community -- 7. Relationship Management Capabilities -- 8. Assessing the Return-on-Relationship (RoR) -- 9. Relationship Performance Management -- Making relationship marketing more valuable -- 10. The Responsibility for Strategic Relationship Management -- 11. Implementing a Relationship Management Strategy; Implementing Change -- How a refugee organization professionalized its relationship management -- LinkedIn or Facebook? -- 12. Supporting the Networkers; Creating the Networking Tool Kit -- 13. Networking Events or Meetings -- The authors -- The Institute of Strategic Relationship Management -- Enroll in the postgraduate program Strategic Relationship Management of the Institute of Strategic Relationship Management -- Glossary -- Index -- Thank you -- Colophon |
| ctrlnum | (OCoLC)1089930753 |
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| discipline | Soziologie |
| format | Electronic eBook |
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| indexdate | 2024-11-27T13:29:23Z |
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| spelling | Wijers, Jean Paul, editor, author. Managing authentic relationships : facing new challenges in a changing context / Jean Paul Wijers (editor and chapter 12-13), Monica Bakker (chapter 1-3), Robert Collignon (chapter 4-9), Getty Smit (chapter 10-11) ; introduction by René Foqué. Amsterdam : Amsterdam University Press, 2019. 1 online resource text txt rdacontent computer c rdamedia online resource cr rdacarrier Online resource; title from PDF title page (EBSCO, viewed March 26, 2019) Includes bibliographical references and index. In an increasingly connected world, Strategic Relationship Management is a vital capability for successful organizations. The book Managing Authentic Relationships; Facing New Challenges in a Changing Context focuses on building and managing a strong network and reciprocal relationships for the entire organization by implementing a professional relationship management approach at strategic, tactical and operational level. Professional relationship management makes valuable and measurable contributions to the strategic goals of an organization by: Expanding the organization's strategy to a Relationship Management Strategy; Efficiently managing relationships and correctly mapping stakeholders; Embedding clear responsibility for relationship management throughout the organization; Measuring results and calculating the Return-on-Relationship; Developing strong networking skills and networkers who are able to act as eyes and ears for the organization; Organizing effective networking activities with measurable results. This book also offers a holistic view. Managing authentic relationships requires a shared understanding of what relationships are. It is impossible to develop successful relationship management without authentic relationships based on trust and reciprocity. Frontmatter -- Content -- Foreword -- Preface -- Introduction -- How do you want to be seen? -- 1. The Importance of Networks and Relationships -- 2. The Importance of Protocol in Networks -- The future of protocol; how new rituals might modernize protocol in our highly individualized age -- Protocol is an executor of Strategic Relationship Management -- 3. Developing a Networking Vision -- Upward mobility -- 4. Relationship Management Strategy -- 5. Relationship Echelons and Stakeholder Management -- 6. Developing a Relationship Management Plan -- Public sector Strategic Relationship Management -- The Municipality of Antwerp's story of facilitating benefits for the community -- 7. Relationship Management Capabilities -- 8. Assessing the Return-on-Relationship (RoR) -- 9. Relationship Performance Management -- Making relationship marketing more valuable -- 10. The Responsibility for Strategic Relationship Management -- 11. Implementing a Relationship Management Strategy; Implementing Change -- How a refugee organization professionalized its relationship management -- LinkedIn or Facebook? -- 12. Supporting the Networkers; Creating the Networking Tool Kit -- 13. Networking Events or Meetings -- The authors -- The Institute of Strategic Relationship Management -- Enroll in the postgraduate program Strategic Relationship Management of the Institute of Strategic Relationship Management -- Glossary -- Index -- Thank you -- Colophon Leadership Philosophy. Executive ability. http://id.loc.gov/authorities/subjects/sh85046278 Leadership Philosophie. Aptitude pour la direction. Management and management techniques. bicssc Organizational theory and behaviour. bicssc SOCIAL SCIENCE General. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Executive ability fast Leadership Philosophy fast relationship management, relationship marketing, stakeholder, stakeholders, stakeholder management, networking, external relations, business relationships, CRM, trust, reciprocity, business development, relationships, lobbying, diplomacy, customer relationship management, networking. Bakker, Monica, author. Collignon, Robert, author. Smit, Getty, author. Foqué, René, author of introduction. has work: Managing authentic relationships (Text) https://id.oclc.org/worldcat/entity/E39PCFGtQbtJhrQHXfhqTwpwqP https://id.oclc.org/worldcat/ontology/hasWork Print version: 9462988617 9789462988613 (OCoLC)1085970752 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2070251 Volltext |
| spellingShingle | Wijers, Jean Paul Bakker, Monica Collignon, Robert Smit, Getty Managing authentic relationships : facing new challenges in a changing context / Frontmatter -- Content -- Foreword -- Preface -- Introduction -- How do you want to be seen? -- 1. The Importance of Networks and Relationships -- 2. The Importance of Protocol in Networks -- The future of protocol; how new rituals might modernize protocol in our highly individualized age -- Protocol is an executor of Strategic Relationship Management -- 3. Developing a Networking Vision -- Upward mobility -- 4. Relationship Management Strategy -- 5. Relationship Echelons and Stakeholder Management -- 6. Developing a Relationship Management Plan -- Public sector Strategic Relationship Management -- The Municipality of Antwerp's story of facilitating benefits for the community -- 7. Relationship Management Capabilities -- 8. Assessing the Return-on-Relationship (RoR) -- 9. Relationship Performance Management -- Making relationship marketing more valuable -- 10. The Responsibility for Strategic Relationship Management -- 11. Implementing a Relationship Management Strategy; Implementing Change -- How a refugee organization professionalized its relationship management -- LinkedIn or Facebook? -- 12. Supporting the Networkers; Creating the Networking Tool Kit -- 13. Networking Events or Meetings -- The authors -- The Institute of Strategic Relationship Management -- Enroll in the postgraduate program Strategic Relationship Management of the Institute of Strategic Relationship Management -- Glossary -- Index -- Thank you -- Colophon Leadership Philosophy. Executive ability. http://id.loc.gov/authorities/subjects/sh85046278 Leadership Philosophie. Aptitude pour la direction. Management and management techniques. bicssc Organizational theory and behaviour. bicssc SOCIAL SCIENCE General. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Executive ability fast Leadership Philosophy fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85046278 |
| title | Managing authentic relationships : facing new challenges in a changing context / |
| title_alt | Frontmatter -- Content -- Foreword -- Preface -- Introduction -- How do you want to be seen? -- 1. The Importance of Networks and Relationships -- 2. The Importance of Protocol in Networks -- The future of protocol; how new rituals might modernize protocol in our highly individualized age -- Protocol is an executor of Strategic Relationship Management -- 3. Developing a Networking Vision -- Upward mobility -- 4. Relationship Management Strategy -- 5. Relationship Echelons and Stakeholder Management -- 6. Developing a Relationship Management Plan -- Public sector Strategic Relationship Management -- The Municipality of Antwerp's story of facilitating benefits for the community -- 7. Relationship Management Capabilities -- 8. Assessing the Return-on-Relationship (RoR) -- 9. Relationship Performance Management -- Making relationship marketing more valuable -- 10. The Responsibility for Strategic Relationship Management -- 11. Implementing a Relationship Management Strategy; Implementing Change -- How a refugee organization professionalized its relationship management -- LinkedIn or Facebook? -- 12. Supporting the Networkers; Creating the Networking Tool Kit -- 13. Networking Events or Meetings -- The authors -- The Institute of Strategic Relationship Management -- Enroll in the postgraduate program Strategic Relationship Management of the Institute of Strategic Relationship Management -- Glossary -- Index -- Thank you -- Colophon |
| title_auth | Managing authentic relationships : facing new challenges in a changing context / |
| title_exact_search | Managing authentic relationships : facing new challenges in a changing context / |
| title_full | Managing authentic relationships : facing new challenges in a changing context / Jean Paul Wijers (editor and chapter 12-13), Monica Bakker (chapter 1-3), Robert Collignon (chapter 4-9), Getty Smit (chapter 10-11) ; introduction by René Foqué. |
| title_fullStr | Managing authentic relationships : facing new challenges in a changing context / Jean Paul Wijers (editor and chapter 12-13), Monica Bakker (chapter 1-3), Robert Collignon (chapter 4-9), Getty Smit (chapter 10-11) ; introduction by René Foqué. |
| title_full_unstemmed | Managing authentic relationships : facing new challenges in a changing context / Jean Paul Wijers (editor and chapter 12-13), Monica Bakker (chapter 1-3), Robert Collignon (chapter 4-9), Getty Smit (chapter 10-11) ; introduction by René Foqué. |
| title_short | Managing authentic relationships : |
| title_sort | managing authentic relationships facing new challenges in a changing context |
| title_sub | facing new challenges in a changing context / |
| topic | Leadership Philosophy. Executive ability. http://id.loc.gov/authorities/subjects/sh85046278 Leadership Philosophie. Aptitude pour la direction. Management and management techniques. bicssc Organizational theory and behaviour. bicssc SOCIAL SCIENCE General. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh Executive ability fast Leadership Philosophy fast |
| topic_facet | Leadership Philosophy. Executive ability. Leadership Philosophie. Aptitude pour la direction. Management and management techniques. Organizational theory and behaviour. SOCIAL SCIENCE General. BUSINESS & ECONOMICS Organizational Behavior. Executive ability Leadership Philosophy |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2070251 |
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