Beyond the checklist :: what else health care can learn from aviation teamwork and safety /
The U.S. healthcare system is now spending many millions of dollars to improve "patient safety" and "inter-professional practice." Nevertheless, an estimated 100,000 patients still succumb to preventable medical errors or infections every year. How can health care providers reduc...
Gespeichert in:
1. Verfasser: | |
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Weitere Verfasser: | , , |
Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Ithaca :
ILR Press,
2013.
|
Schriftenreihe: | Culture and politics of health care work.
|
Schlagworte: | |
Online-Zugang: | Volltext |
Zusammenfassung: | The U.S. healthcare system is now spending many millions of dollars to improve "patient safety" and "inter-professional practice." Nevertheless, an estimated 100,000 patients still succumb to preventable medical errors or infections every year. How can health care providers reduce the terrible financial and human toll of medical errors and injuries that harm rather than heal?Beyond the Checklist argues that lives could be saved and patient care enhanced by adapting the relevant lessons of aviation safety and teamwork. In response to a series of human-error caused crashes, the airline industry developed the system of job training and information sharing known as Crew Resource Management (CRM). Under the new industry-wide system of CRM, pilots, flight attendants, and ground crews now communicate and cooperate in ways that have greatly reduced the hazards of commercial air travel. The coauthors of this book sought out the aviation professionals who made this transformation possible. Beyond the Checklist gives us an inside look at CRM training and shows how airline staff interaction that once suffered from the same dysfunction that too often undermines real teamwork in health care today has dramatically improved. Drawing on the experience of doctors, nurses, medical educators, and administrators, this book demonstrates how CRM can be adapted, more widely and effectively, to health care delivery. The authors provide case studies of three institutions that have successfully incorporated CRM-like principles into the fabric of their clinical culture by embracing practices that promote common patient safety knowledge and skills. They infuse this study with their own diverse experience and collaborative spirit: Patrick Mendenhall is a commercial airline pilot who teaches CRM; Suzanne Gordon is a nationally known health care journalist, training consultant, and speaker on issues related to nursing; and Bonnie Blair O'Connor is an ethnographer and medical educator who has spent more than two decades observing medical training and teamwork from the inside |
Beschreibung: | 1 online resource (xi, 261 pages) |
Bibliographie: | Includes bibliographical references and index. |
ISBN: | 9780801465789 0801465788 0801465346 9780801465345 1322503451 9781322503455 |
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100 | 1 | |a Gordon, Suzanne, |d 1945- |e author. |1 https://id.oclc.org/worldcat/entity/E39PBJyGWFHtQFQDK3MFVhGGpP | |
245 | 1 | 0 | |a Beyond the checklist : |b what else health care can learn from aviation teamwork and safety / |c Suzanne Gordon, Patrick Mendenhall, and Bonnie Blair O'Connor ; foreword by Chesley "Sully" Sullenberger. |
264 | 1 | |a Ithaca : |b ILR Press, |c 2013. | |
300 | |a 1 online resource (xi, 261 pages) | ||
336 | |a text |b txt |2 rdacontent | ||
337 | |a computer |b c |2 rdamedia | ||
338 | |a online resource |b cr |2 rdacarrier | ||
490 | 1 | |a Culture and politics of health care work. | |
504 | |a Includes bibliographical references and index. | ||
505 | 0 | |a History of crew resource management -- Communications -- Case study one : Maimonides -- Teambuilding -- Case study two : Osher -- Workload management -- Case study three : interprofessional education and practice at the University of Toronto -- Threat and error management -- Why CRM worked -- The problems in medicine. | |
546 | |a English. | ||
520 | |a The U.S. healthcare system is now spending many millions of dollars to improve "patient safety" and "inter-professional practice." Nevertheless, an estimated 100,000 patients still succumb to preventable medical errors or infections every year. How can health care providers reduce the terrible financial and human toll of medical errors and injuries that harm rather than heal?Beyond the Checklist argues that lives could be saved and patient care enhanced by adapting the relevant lessons of aviation safety and teamwork. In response to a series of human-error caused crashes, the airline industry developed the system of job training and information sharing known as Crew Resource Management (CRM). Under the new industry-wide system of CRM, pilots, flight attendants, and ground crews now communicate and cooperate in ways that have greatly reduced the hazards of commercial air travel. The coauthors of this book sought out the aviation professionals who made this transformation possible. Beyond the Checklist gives us an inside look at CRM training and shows how airline staff interaction that once suffered from the same dysfunction that too often undermines real teamwork in health care today has dramatically improved. Drawing on the experience of doctors, nurses, medical educators, and administrators, this book demonstrates how CRM can be adapted, more widely and effectively, to health care delivery. The authors provide case studies of three institutions that have successfully incorporated CRM-like principles into the fabric of their clinical culture by embracing practices that promote common patient safety knowledge and skills. They infuse this study with their own diverse experience and collaborative spirit: Patrick Mendenhall is a commercial airline pilot who teaches CRM; Suzanne Gordon is a nationally known health care journalist, training consultant, and speaker on issues related to nursing; and Bonnie Blair O'Connor is an ethnographer and medical educator who has spent more than two decades observing medical training and teamwork from the inside | ||
650 | 0 | |a Health care teams. |0 http://id.loc.gov/authorities/subjects/sh85059533 | |
650 | 0 | |a Patients |x Safety measures. | |
650 | 0 | |a Medical errors |x Prevention. |0 http://id.loc.gov/authorities/subjects/sh2010101226 | |
650 | 0 | |a Aeronautics |x Safety measures. |0 http://id.loc.gov/authorities/subjects/sh85001353 | |
650 | 0 | |a Aircraft accidents |x Prevention. | |
650 | 0 | |a Communication. |0 http://id.loc.gov/authorities/subjects/sh85029027 | |
650 | 0 | |a Decision making. |0 http://id.loc.gov/authorities/subjects/sh85036199 | |
650 | 0 | |a Organizational change. |0 http://id.loc.gov/authorities/subjects/sh85095525 | |
650 | 0 | |a Misinformation. |0 http://id.loc.gov/authorities/subjects/sh2022005564 | |
650 | 2 | |a Patient Safety | |
650 | 2 | |a Communication | |
650 | 2 | |a Medical Errors |x prevention & control | |
650 | 2 | |a Decision Making | |
650 | 2 | |a Organizational Innovation | |
650 | 2 | |a Patient Care Team |0 https://id.nlm.nih.gov/mesh/D010348 | |
650 | 6 | |a Soins médicaux |x Travail en équipe. | |
650 | 6 | |a Patients |x Sécurité |x Mesures. | |
650 | 6 | |a Aéronautique |x Sécurité |x Mesures. | |
650 | 6 | |a Communication. | |
650 | 6 | |a Prise de décision. | |
650 | 6 | |a Changement organisationnel. | |
650 | 6 | |a Information. | |
650 | 6 | |a Mésinformation. | |
650 | 7 | |a decision making. |2 aat | |
650 | 7 | |a MEDICAL |x Administration. |2 bisacsh | |
650 | 7 | |a BUSINESS & ECONOMICS |x Infrastructure. |2 bisacsh | |
650 | 7 | |a SOCIAL SCIENCE |x General. |2 bisacsh | |
650 | 7 | |a Organizational change |2 fast | |
650 | 7 | |a Decision making |2 fast | |
650 | 7 | |a Communication |2 fast | |
650 | 7 | |a Aeronautics |x Safety measures |2 fast | |
650 | 7 | |a Aircraft accidents |x Prevention |2 fast | |
650 | 7 | |a Health care teams |2 fast | |
650 | 7 | |a Medical errors |x Prevention |2 fast | |
650 | 7 | |a Patients |x Safety measures |2 fast | |
700 | 1 | |a Mendenhall, Patrick. | |
700 | 1 | |a O'Connor, Bonnie Blair. | |
700 | 1 | |a Sullenberger, Chesley, |d 1951- |1 https://id.oclc.org/worldcat/entity/E39PBJbRpgx7C3WMWqxm9b7WDq | |
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830 | 0 | |a Culture and politics of health care work. | |
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Datensatz im Suchindex
DE-BY-FWS_katkey | ZDB-4-EBA-ocn961660820 |
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adam_text | |
any_adam_object | |
author | Gordon, Suzanne, 1945- |
author2 | Mendenhall, Patrick O'Connor, Bonnie Blair Sullenberger, Chesley, 1951- |
author2_role | |
author2_variant | p m pm b b o bb bbo c s cs |
author_facet | Gordon, Suzanne, 1945- Mendenhall, Patrick O'Connor, Bonnie Blair Sullenberger, Chesley, 1951- |
author_role | aut |
author_sort | Gordon, Suzanne, 1945- |
author_variant | s g sg |
building | Verbundindex |
bvnumber | localFWS |
callnumber-first | R - Medicine |
callnumber-label | R729 |
callnumber-raw | R729.5.H4 |
callnumber-search | R729.5.H4 |
callnumber-sort | R 3729.5 H4 |
callnumber-subject | R - General Medicine |
collection | ZDB-4-EBA |
contents | History of crew resource management -- Communications -- Case study one : Maimonides -- Teambuilding -- Case study two : Osher -- Workload management -- Case study three : interprofessional education and practice at the University of Toronto -- Threat and error management -- Why CRM worked -- The problems in medicine. |
ctrlnum | (OCoLC)961660820 |
dewey-full | 363.12/492 |
dewey-hundreds | 300 - Social sciences |
dewey-ones | 363 - Other social problems and services |
dewey-raw | 363.12/492 |
dewey-search | 363.12/492 |
dewey-sort | 3363.12 3492 |
dewey-tens | 360 - Social problems and services; associations |
discipline | Soziologie |
format | Electronic eBook |
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id | ZDB-4-EBA-ocn961660820 |
illustrated | Not Illustrated |
indexdate | 2024-10-25T16:23:27Z |
institution | BVB |
isbn | 9780801465789 0801465788 0801465346 9780801465345 1322503451 9781322503455 |
language | English |
oclc_num | 961660820 |
open_access_boolean | |
owner | MAIN |
owner_facet | MAIN |
physical | 1 online resource (xi, 261 pages) |
psigel | ZDB-4-EBA |
publishDate | 2013 |
publishDateSearch | 2013 |
publishDateSort | 2013 |
publisher | ILR Press, |
record_format | marc |
series | Culture and politics of health care work. |
series2 | Culture and politics of health care work. |
spelling | Gordon, Suzanne, 1945- author. https://id.oclc.org/worldcat/entity/E39PBJyGWFHtQFQDK3MFVhGGpP Beyond the checklist : what else health care can learn from aviation teamwork and safety / Suzanne Gordon, Patrick Mendenhall, and Bonnie Blair O'Connor ; foreword by Chesley "Sully" Sullenberger. Ithaca : ILR Press, 2013. 1 online resource (xi, 261 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Culture and politics of health care work. Includes bibliographical references and index. History of crew resource management -- Communications -- Case study one : Maimonides -- Teambuilding -- Case study two : Osher -- Workload management -- Case study three : interprofessional education and practice at the University of Toronto -- Threat and error management -- Why CRM worked -- The problems in medicine. English. The U.S. healthcare system is now spending many millions of dollars to improve "patient safety" and "inter-professional practice." Nevertheless, an estimated 100,000 patients still succumb to preventable medical errors or infections every year. How can health care providers reduce the terrible financial and human toll of medical errors and injuries that harm rather than heal?Beyond the Checklist argues that lives could be saved and patient care enhanced by adapting the relevant lessons of aviation safety and teamwork. In response to a series of human-error caused crashes, the airline industry developed the system of job training and information sharing known as Crew Resource Management (CRM). Under the new industry-wide system of CRM, pilots, flight attendants, and ground crews now communicate and cooperate in ways that have greatly reduced the hazards of commercial air travel. The coauthors of this book sought out the aviation professionals who made this transformation possible. Beyond the Checklist gives us an inside look at CRM training and shows how airline staff interaction that once suffered from the same dysfunction that too often undermines real teamwork in health care today has dramatically improved. Drawing on the experience of doctors, nurses, medical educators, and administrators, this book demonstrates how CRM can be adapted, more widely and effectively, to health care delivery. The authors provide case studies of three institutions that have successfully incorporated CRM-like principles into the fabric of their clinical culture by embracing practices that promote common patient safety knowledge and skills. They infuse this study with their own diverse experience and collaborative spirit: Patrick Mendenhall is a commercial airline pilot who teaches CRM; Suzanne Gordon is a nationally known health care journalist, training consultant, and speaker on issues related to nursing; and Bonnie Blair O'Connor is an ethnographer and medical educator who has spent more than two decades observing medical training and teamwork from the inside Health care teams. http://id.loc.gov/authorities/subjects/sh85059533 Patients Safety measures. Medical errors Prevention. http://id.loc.gov/authorities/subjects/sh2010101226 Aeronautics Safety measures. http://id.loc.gov/authorities/subjects/sh85001353 Aircraft accidents Prevention. Communication. http://id.loc.gov/authorities/subjects/sh85029027 Decision making. http://id.loc.gov/authorities/subjects/sh85036199 Organizational change. http://id.loc.gov/authorities/subjects/sh85095525 Misinformation. http://id.loc.gov/authorities/subjects/sh2022005564 Patient Safety Communication Medical Errors prevention & control Decision Making Organizational Innovation Patient Care Team https://id.nlm.nih.gov/mesh/D010348 Soins médicaux Travail en équipe. Patients Sécurité Mesures. Aéronautique Sécurité Mesures. Communication. Prise de décision. Changement organisationnel. Information. Mésinformation. decision making. aat MEDICAL Administration. bisacsh BUSINESS & ECONOMICS Infrastructure. bisacsh SOCIAL SCIENCE General. bisacsh Organizational change fast Decision making fast Communication fast Aeronautics Safety measures fast Aircraft accidents Prevention fast Health care teams fast Medical errors Prevention fast Patients Safety measures fast Mendenhall, Patrick. O'Connor, Bonnie Blair. Sullenberger, Chesley, 1951- https://id.oclc.org/worldcat/entity/E39PBJbRpgx7C3WMWqxm9b7WDq has work: Beyond the checklist (Text) https://id.oclc.org/worldcat/entity/E39PCFpYhD4X86HM6GgdhBmHVK https://id.oclc.org/worldcat/ontology/hasWork Print version: 9780801451607 0801451604 (DLC) 2012034342 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=671442 Volltext CBO01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=671442 Volltext |
spellingShingle | Gordon, Suzanne, 1945- Beyond the checklist : what else health care can learn from aviation teamwork and safety / Culture and politics of health care work. History of crew resource management -- Communications -- Case study one : Maimonides -- Teambuilding -- Case study two : Osher -- Workload management -- Case study three : interprofessional education and practice at the University of Toronto -- Threat and error management -- Why CRM worked -- The problems in medicine. Health care teams. http://id.loc.gov/authorities/subjects/sh85059533 Patients Safety measures. Medical errors Prevention. http://id.loc.gov/authorities/subjects/sh2010101226 Aeronautics Safety measures. http://id.loc.gov/authorities/subjects/sh85001353 Aircraft accidents Prevention. Communication. http://id.loc.gov/authorities/subjects/sh85029027 Decision making. http://id.loc.gov/authorities/subjects/sh85036199 Organizational change. http://id.loc.gov/authorities/subjects/sh85095525 Misinformation. http://id.loc.gov/authorities/subjects/sh2022005564 Patient Safety Communication Medical Errors prevention & control Decision Making Organizational Innovation Patient Care Team https://id.nlm.nih.gov/mesh/D010348 Soins médicaux Travail en équipe. Patients Sécurité Mesures. Aéronautique Sécurité Mesures. Communication. Prise de décision. Changement organisationnel. Information. Mésinformation. decision making. aat MEDICAL Administration. bisacsh BUSINESS & ECONOMICS Infrastructure. bisacsh SOCIAL SCIENCE General. bisacsh Organizational change fast Decision making fast Communication fast Aeronautics Safety measures fast Aircraft accidents Prevention fast Health care teams fast Medical errors Prevention fast Patients Safety measures fast |
subject_GND | http://id.loc.gov/authorities/subjects/sh85059533 http://id.loc.gov/authorities/subjects/sh2010101226 http://id.loc.gov/authorities/subjects/sh85001353 http://id.loc.gov/authorities/subjects/sh85029027 http://id.loc.gov/authorities/subjects/sh85036199 http://id.loc.gov/authorities/subjects/sh85095525 http://id.loc.gov/authorities/subjects/sh2022005564 https://id.nlm.nih.gov/mesh/D010348 |
title | Beyond the checklist : what else health care can learn from aviation teamwork and safety / |
title_auth | Beyond the checklist : what else health care can learn from aviation teamwork and safety / |
title_exact_search | Beyond the checklist : what else health care can learn from aviation teamwork and safety / |
title_full | Beyond the checklist : what else health care can learn from aviation teamwork and safety / Suzanne Gordon, Patrick Mendenhall, and Bonnie Blair O'Connor ; foreword by Chesley "Sully" Sullenberger. |
title_fullStr | Beyond the checklist : what else health care can learn from aviation teamwork and safety / Suzanne Gordon, Patrick Mendenhall, and Bonnie Blair O'Connor ; foreword by Chesley "Sully" Sullenberger. |
title_full_unstemmed | Beyond the checklist : what else health care can learn from aviation teamwork and safety / Suzanne Gordon, Patrick Mendenhall, and Bonnie Blair O'Connor ; foreword by Chesley "Sully" Sullenberger. |
title_short | Beyond the checklist : |
title_sort | beyond the checklist what else health care can learn from aviation teamwork and safety |
title_sub | what else health care can learn from aviation teamwork and safety / |
topic | Health care teams. http://id.loc.gov/authorities/subjects/sh85059533 Patients Safety measures. Medical errors Prevention. http://id.loc.gov/authorities/subjects/sh2010101226 Aeronautics Safety measures. http://id.loc.gov/authorities/subjects/sh85001353 Aircraft accidents Prevention. Communication. http://id.loc.gov/authorities/subjects/sh85029027 Decision making. http://id.loc.gov/authorities/subjects/sh85036199 Organizational change. http://id.loc.gov/authorities/subjects/sh85095525 Misinformation. http://id.loc.gov/authorities/subjects/sh2022005564 Patient Safety Communication Medical Errors prevention & control Decision Making Organizational Innovation Patient Care Team https://id.nlm.nih.gov/mesh/D010348 Soins médicaux Travail en équipe. Patients Sécurité Mesures. Aéronautique Sécurité Mesures. Communication. Prise de décision. Changement organisationnel. Information. Mésinformation. decision making. aat MEDICAL Administration. bisacsh BUSINESS & ECONOMICS Infrastructure. bisacsh SOCIAL SCIENCE General. bisacsh Organizational change fast Decision making fast Communication fast Aeronautics Safety measures fast Aircraft accidents Prevention fast Health care teams fast Medical errors Prevention fast Patients Safety measures fast |
topic_facet | Health care teams. Patients Safety measures. Medical errors Prevention. Aeronautics Safety measures. Aircraft accidents Prevention. Communication. Decision making. Organizational change. Misinformation. Patient Safety Communication Medical Errors prevention & control Decision Making Organizational Innovation Patient Care Team Soins médicaux Travail en équipe. Patients Sécurité Mesures. Aéronautique Sécurité Mesures. Prise de décision. Changement organisationnel. Information. Mésinformation. decision making. MEDICAL Administration. BUSINESS & ECONOMICS Infrastructure. SOCIAL SCIENCE General. Organizational change Decision making Aeronautics Safety measures Aircraft accidents Prevention Health care teams Medical errors Prevention Patients Safety measures |
url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=671442 |
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