E-Service :: new directions in theory and practice /
Saved in:
| Other Authors: | , |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
London :
Routledge,
2015.
|
| Subjects: | |
| Online Access: | DE-862 DE-863 |
| Item Description: | Originally published 2002 by M.E. Sharpe. |
| Physical Description: | 1 online resource (xi, 336 pages) : illustrations |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9781315291291 1315291290 9781315291260 1315291266 9781315291277 1315291274 |
Staff View
MARC
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| 245 | 0 | 0 | |a E-Service : |b new directions in theory and practice / |c edited by Roland T. Rust and P.K. Kannan. |
| 246 | 3 | |a EService : |b new directions in theory and practice | |
| 260 | |a London : |b Routledge, |c 2015. | ||
| 300 | |a 1 online resource (xi, 336 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 504 | |a Includes bibliographical references and index. | ||
| 500 | |a Originally published 2002 by M.E. Sharpe. | ||
| 505 | 0 | |a pt. I. The customer-technology interface -- pt. II. Business opportunities and strategies -- pt. III. Public-sector opportunities. | |
| 650 | 0 | |a Electronic commerce. |0 http://id.loc.gov/authorities/subjects/sh96008434 | |
| 650 | 0 | |a Customer services. |0 http://id.loc.gov/authorities/subjects/sh85034965 | |
| 650 | 6 | |a Commerce électronique. | |
| 650 | 6 | |a Service à la clientèle. | |
| 650 | 7 | |a Customer services |2 fast | |
| 650 | 7 | |a Electronic commerce |2 fast | |
| 700 | 1 | |a Rust, Roland T. | |
| 700 | 1 | |a Kannan, P. K. | |
| 758 | |i has work: |a E-service (Text) |1 https://id.oclc.org/worldcat/entity/E39PCG7yjv799yPXB4YdRYHxTb |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
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Record in the Search Index
| DE-BY-FWS_katkey | ZDB-4-EBA-ocn961208674 |
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| _version_ | 1829095085775519744 |
| adam_text | |
| any_adam_object | |
| author2 | Rust, Roland T. Kannan, P. K. |
| author2_role | |
| author2_variant | r t r rt rtr p k k pk pkk |
| author_facet | Rust, Roland T. Kannan, P. K. |
| author_sort | Rust, Roland T. |
| building | Verbundindex |
| bvnumber | localFWS |
| callnumber-first | H - Social Science |
| callnumber-label | HF5548 |
| callnumber-raw | HF5548.32 .E84 2015 |
| callnumber-search | HF5548.32 .E84 2015 |
| callnumber-sort | HF 45548.32 E84 42015 |
| callnumber-subject | HF - Commerce |
| collection | ZDB-4-EBA |
| contents | pt. I. The customer-technology interface -- pt. II. Business opportunities and strategies -- pt. III. Public-sector opportunities. |
| ctrlnum | (OCoLC)961208674 |
| dewey-full | 658.84 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.84 |
| dewey-search | 658.84 |
| dewey-sort | 3658.84 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | ZDB-4-EBA-ocn961208674 |
| illustrated | Illustrated |
| indexdate | 2025-04-11T08:43:25Z |
| institution | BVB |
| isbn | 9781315291291 1315291290 9781315291260 1315291266 9781315291277 1315291274 |
| language | English |
| oclc_num | 961208674 |
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| physical | 1 online resource (xi, 336 pages) : illustrations |
| psigel | ZDB-4-EBA FWS_PDA_EBA ZDB-4-EBA |
| publishDate | 2015 |
| publishDateSearch | 2002 2015 |
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| publisher | Routledge, |
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| spelling | E-Service : new directions in theory and practice / edited by Roland T. Rust and P.K. Kannan. EService : new directions in theory and practice London : Routledge, 2015. 1 online resource (xi, 336 pages) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier Includes bibliographical references and index. Originally published 2002 by M.E. Sharpe. pt. I. The customer-technology interface -- pt. II. Business opportunities and strategies -- pt. III. Public-sector opportunities. Electronic commerce. http://id.loc.gov/authorities/subjects/sh96008434 Customer services. http://id.loc.gov/authorities/subjects/sh85034965 Commerce électronique. Service à la clientèle. Customer services fast Electronic commerce fast Rust, Roland T. Kannan, P. K. has work: E-service (Text) https://id.oclc.org/worldcat/entity/E39PCG7yjv799yPXB4YdRYHxTb https://id.oclc.org/worldcat/ontology/hasWork 9780765608079 9780765608062 |
| spellingShingle | E-Service : new directions in theory and practice / pt. I. The customer-technology interface -- pt. II. Business opportunities and strategies -- pt. III. Public-sector opportunities. Electronic commerce. http://id.loc.gov/authorities/subjects/sh96008434 Customer services. http://id.loc.gov/authorities/subjects/sh85034965 Commerce électronique. Service à la clientèle. Customer services fast Electronic commerce fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh96008434 http://id.loc.gov/authorities/subjects/sh85034965 |
| title | E-Service : new directions in theory and practice / |
| title_alt | EService : new directions in theory and practice |
| title_auth | E-Service : new directions in theory and practice / |
| title_exact_search | E-Service : new directions in theory and practice / |
| title_full | E-Service : new directions in theory and practice / edited by Roland T. Rust and P.K. Kannan. |
| title_fullStr | E-Service : new directions in theory and practice / edited by Roland T. Rust and P.K. Kannan. |
| title_full_unstemmed | E-Service : new directions in theory and practice / edited by Roland T. Rust and P.K. Kannan. |
| title_short | E-Service : |
| title_sort | e service new directions in theory and practice |
| title_sub | new directions in theory and practice / |
| topic | Electronic commerce. http://id.loc.gov/authorities/subjects/sh96008434 Customer services. http://id.loc.gov/authorities/subjects/sh85034965 Commerce électronique. Service à la clientèle. Customer services fast Electronic commerce fast |
| topic_facet | Electronic commerce. Customer services. Commerce électronique. Service à la clientèle. Customer services Electronic commerce |
| work_keys_str_mv | AT rustrolandt eservicenewdirectionsintheoryandpractice AT kannanpk eservicenewdirectionsintheoryandpractice |