Library user metaphors and services :: how librarians look at their users /

During the last 40 years, the library profession has used different metaphors to characterise their users, e.g. the user as a citizen, a client, a customer, a guest, and a partner. The book is about the background and distribution of those metaphorical descriptions and how they have influenced servi...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
1. Verfasser: Johannsen, Carl Gustav (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Berlin : De Gruyter Saur, ©2015.
Schriftenreihe:Current topics in library and information practice.
Schlagworte:
Online-Zugang:Volltext
Zusammenfassung:During the last 40 years, the library profession has used different metaphors to characterise their users, e.g. the user as a citizen, a client, a customer, a guest, and a partner. The book is about the background and distribution of those metaphorical descriptions and how they have influenced services in libraries. Through illustrative examples, the book will animate librarians to rethink the appropriateness of their prevailing user categories.
Beschreibung:1 online resource
Bibliographie:Includes bibliographical references.
ISBN:9783110418545
3110418541
3110419653
9783110419658
3110418568
9783110418569

Es ist kein Print-Exemplar vorhanden.

Fernleihe Bestellen Achtung: Nicht im THWS-Bestand! Volltext öffnen