Experiencing and managing emotions in the workplace /:
This volume contains a further selection of the best papers presented at the Seventh Emonet conference (Montreal, Canada, August 2010), following on from Volume 7 and augmented once again with invited chapters authored by leading scholars in the field. "Experiencing and managing emotions in the...
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| Weitere Verfasser: | , , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Bingley, U.K. :
Emerald,
2012.
|
| Schriftenreihe: | Research on emotion in organizations ;
v. 8. |
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | This volume contains a further selection of the best papers presented at the Seventh Emonet conference (Montreal, Canada, August 2010), following on from Volume 7 and augmented once again with invited chapters authored by leading scholars in the field. "Experiencing and managing emotions in the workplace" comprises fourteen chapters arranged in four sections: The experience of emotion; The dynamics of emotion; Regulating emotion; and The emotionally intelligent organization. These encompass a variety of methodological approaches, including qualitative and quantitative research, sourced from research conducted in organizations in the USA, Europe, and Australasia. The volume's secondary theme is "care and compassion", the theme of the Academy of Management meetings that followed the Emonet conference in Montreal. In effect, organizations that understand their members' emotions and utilize this information in their management practices become "emotionally intelligent" and capable of showing care and compassion to all stakeholders. The chapters in this book provide a rich and varied coverage of the latest developments in the study of the role of emotions in organizational settings. |
| Beschreibung: | 1 online resource (xvi, 399 pages) : illustrations. |
| Bibliographie: | Includes bibliographical references. |
| ISBN: | 9781780526775 1780526776 1780526768 9781780526768 9781280999048 1280999047 |
| ISSN: | 1746-9791 ; |
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| 505 | 0 | |a Overview : experiencing and managing emotions in the workplace / Neal M. Ashkanasy, Charmine E.J. Härtel, Wilfred J. Zerbe -- ch. 1. The emotion experiences of employees in a work setting / Cara Jonker, Nadia Botma -- ch. 2. A model of psychological wellness for human resource employees in a platinum and steel production environment / Nadia Botma, Cara Jonker -- ch. 3. Muted anger in the workplace : changing the 'sound' of employee emotion through social sharing / Deanna Geddes, Lisa T. Stickney -- ch. 4. A holistic approach to the explanation of organizational behavior : the theory and practice of 'analysis of demand' / Laura Petitta, Valerio Ghezzi -- ch. 5. Measuring affect over time : the momentary affect scale / Phillip Gee, Timothy Ballard, Gillian Yeo, Andrew Neal -- ch. 6. Emotional responses to the injustice of organizational change : a qualitative study / Roy K. Smollan -- ch. 7. The role of cognition and attitude in driving behavior : elaborating on affective events theory / Brona Russell, Jacob Eisenberg -- ch. 8. Affect and employee proactivity : a goal-regulatory perspective / Uta K. Bindl, Sharon K. Parker -- ch. 9. A model of compassionate responses to anger expression / Angela Zenteno-Hidalgo, Deanna Geddes -- ch. 10. Trading in emotions : a closer examination of emotional labor / Frances M. Peart, Amanda M. Roan, Neal M. Ashkanasy -- ch. 11. The emotion work of police / Catherine S. Daus, Shanique Brown -- ch. 12. Emotion regulation strategies among customer service employees : a motivational approach / Michel Cossette, Ursula Hess -- ch. 13. Organizational emotional intelligence : theoretical foundations and practical implications / Jochen I. Menges -- ch. 14. We are all mad in Wonderland : an organizational culture framework for emotions and emotional intelligence research / Catherine S. Daus, Marie T. Dasborough, Peter J. Jordan, Neal M. Ashkanasy. | |
| 520 | |a This volume contains a further selection of the best papers presented at the Seventh Emonet conference (Montreal, Canada, August 2010), following on from Volume 7 and augmented once again with invited chapters authored by leading scholars in the field. "Experiencing and managing emotions in the workplace" comprises fourteen chapters arranged in four sections: The experience of emotion; The dynamics of emotion; Regulating emotion; and The emotionally intelligent organization. These encompass a variety of methodological approaches, including qualitative and quantitative research, sourced from research conducted in organizations in the USA, Europe, and Australasia. The volume's secondary theme is "care and compassion", the theme of the Academy of Management meetings that followed the Emonet conference in Montreal. In effect, organizations that understand their members' emotions and utilize this information in their management practices become "emotionally intelligent" and capable of showing care and compassion to all stakeholders. The chapters in this book provide a rich and varied coverage of the latest developments in the study of the role of emotions in organizational settings. | ||
| 504 | |a Includes bibliographical references. | ||
| 650 | 0 | |a Organizational behavior. |0 http://id.loc.gov/authorities/subjects/sh85095524 | |
| 650 | 0 | |a Work |x Psychological aspects. |0 http://id.loc.gov/authorities/subjects/sh85148135 | |
| 650 | 0 | |a Emotions |x Social aspects. | |
| 650 | 6 | |a Comportement organisationnel. | |
| 650 | 6 | |a Travail |x Aspect psychologique. | |
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| 650 | 7 | |a BUSINESS & ECONOMICS |x Negotiating. |2 bisacsh | |
| 650 | 7 | |a Gestion d'entreprises. |2 eclas | |
| 650 | 7 | |a Emotions |x Social aspects |2 fast | |
| 650 | 7 | |a Organizational behavior |2 fast | |
| 650 | 7 | |a Work |x Psychological aspects |2 fast | |
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| 700 | 1 | |a Ashkanasy, Neal M., |d 1945- |0 http://id.loc.gov/authorities/names/n00084478 | |
| 700 | 1 | |a Härtel, Charmine E. J., |d 1959- |0 http://id.loc.gov/authorities/names/n00084479 | |
| 700 | 1 | |a Zerbe, W. J. | |
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| contents | Overview : experiencing and managing emotions in the workplace / Neal M. Ashkanasy, Charmine E.J. Härtel, Wilfred J. Zerbe -- ch. 1. The emotion experiences of employees in a work setting / Cara Jonker, Nadia Botma -- ch. 2. A model of psychological wellness for human resource employees in a platinum and steel production environment / Nadia Botma, Cara Jonker -- ch. 3. Muted anger in the workplace : changing the 'sound' of employee emotion through social sharing / Deanna Geddes, Lisa T. Stickney -- ch. 4. A holistic approach to the explanation of organizational behavior : the theory and practice of 'analysis of demand' / Laura Petitta, Valerio Ghezzi -- ch. 5. Measuring affect over time : the momentary affect scale / Phillip Gee, Timothy Ballard, Gillian Yeo, Andrew Neal -- ch. 6. Emotional responses to the injustice of organizational change : a qualitative study / Roy K. Smollan -- ch. 7. The role of cognition and attitude in driving behavior : elaborating on affective events theory / Brona Russell, Jacob Eisenberg -- ch. 8. Affect and employee proactivity : a goal-regulatory perspective / Uta K. Bindl, Sharon K. Parker -- ch. 9. A model of compassionate responses to anger expression / Angela Zenteno-Hidalgo, Deanna Geddes -- ch. 10. Trading in emotions : a closer examination of emotional labor / Frances M. Peart, Amanda M. Roan, Neal M. Ashkanasy -- ch. 11. The emotion work of police / Catherine S. Daus, Shanique Brown -- ch. 12. Emotion regulation strategies among customer service employees : a motivational approach / Michel Cossette, Ursula Hess -- ch. 13. Organizational emotional intelligence : theoretical foundations and practical implications / Jochen I. Menges -- ch. 14. We are all mad in Wonderland : an organizational culture framework for emotions and emotional intelligence research / Catherine S. Daus, Marie T. Dasborough, Peter J. Jordan, Neal M. Ashkanasy. |
| ctrlnum | (OCoLC)797176528 |
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| dewey-search | 302.35 |
| dewey-sort | 3302.35 |
| dewey-tens | 300 - Social sciences |
| discipline | Soziologie |
| format | Electronic eBook |
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Affect and employee proactivity : a goal-regulatory perspective / Uta K. Bindl, Sharon K. Parker -- ch. 9. A model of compassionate responses to anger expression / Angela Zenteno-Hidalgo, Deanna Geddes -- ch. 10. Trading in emotions : a closer examination of emotional labor / Frances M. Peart, Amanda M. Roan, Neal M. Ashkanasy -- ch. 11. The emotion work of police / Catherine S. Daus, Shanique Brown -- ch. 12. Emotion regulation strategies among customer service employees : a motivational approach / Michel Cossette, Ursula Hess -- ch. 13. Organizational emotional intelligence : theoretical foundations and practical implications / Jochen I. Menges -- ch. 14. We are all mad in Wonderland : an organizational culture framework for emotions and emotional intelligence research / Catherine S. Daus, Marie T. Dasborough, Peter J. Jordan, Neal M. 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| genre | dissertations. aat Academic theses fast Academic theses. lcgft http://id.loc.gov/authorities/genreForms/gf2014026039 Thèses et écrits académiques. rvmgf |
| genre_facet | dissertations. Academic theses Academic theses. Thèses et écrits académiques. |
| id | ZDB-4-EBA-ocn797176528 |
| illustrated | Illustrated |
| indexdate | 2024-10-25T16:20:55Z |
| institution | BVB |
| isbn | 9781780526775 1780526776 1780526768 9781780526768 9781280999048 1280999047 |
| issn | 1746-9791 ; |
| language | English |
| oclc_num | 797176528 |
| open_access_boolean | |
| owner | MAIN |
| owner_facet | MAIN |
| physical | 1 online resource (xvi, 399 pages) : illustrations. |
| psigel | ZDB-4-EBA |
| publishDate | 2012 |
| publishDateSearch | 2012 |
| publishDateSort | 2012 |
| publisher | Emerald, |
| record_format | marc |
| series | Research on emotion in organizations ; |
| series2 | Research on emotion in organizations, |
| spelling | Experiencing and managing emotions in the workplace / edited by Neal M. Ashkanasy, Charmine E.J. Härtel, Wilfred J. Zerbe. Bingley, U.K. : Emerald, 2012. 1 online resource (xvi, 399 pages) : illustrations. text txt rdacontent computer c rdamedia online resource cr rdacarrier Research on emotion in organizations, 1746-9791 ; v. 8 Overview : experiencing and managing emotions in the workplace / Neal M. Ashkanasy, Charmine E.J. Härtel, Wilfred J. Zerbe -- ch. 1. The emotion experiences of employees in a work setting / Cara Jonker, Nadia Botma -- ch. 2. A model of psychological wellness for human resource employees in a platinum and steel production environment / Nadia Botma, Cara Jonker -- ch. 3. Muted anger in the workplace : changing the 'sound' of employee emotion through social sharing / Deanna Geddes, Lisa T. Stickney -- ch. 4. A holistic approach to the explanation of organizational behavior : the theory and practice of 'analysis of demand' / Laura Petitta, Valerio Ghezzi -- ch. 5. Measuring affect over time : the momentary affect scale / Phillip Gee, Timothy Ballard, Gillian Yeo, Andrew Neal -- ch. 6. Emotional responses to the injustice of organizational change : a qualitative study / Roy K. Smollan -- ch. 7. The role of cognition and attitude in driving behavior : elaborating on affective events theory / Brona Russell, Jacob Eisenberg -- ch. 8. Affect and employee proactivity : a goal-regulatory perspective / Uta K. Bindl, Sharon K. Parker -- ch. 9. A model of compassionate responses to anger expression / Angela Zenteno-Hidalgo, Deanna Geddes -- ch. 10. Trading in emotions : a closer examination of emotional labor / Frances M. Peart, Amanda M. Roan, Neal M. Ashkanasy -- ch. 11. The emotion work of police / Catherine S. Daus, Shanique Brown -- ch. 12. Emotion regulation strategies among customer service employees : a motivational approach / Michel Cossette, Ursula Hess -- ch. 13. Organizational emotional intelligence : theoretical foundations and practical implications / Jochen I. Menges -- ch. 14. We are all mad in Wonderland : an organizational culture framework for emotions and emotional intelligence research / Catherine S. Daus, Marie T. Dasborough, Peter J. Jordan, Neal M. Ashkanasy. This volume contains a further selection of the best papers presented at the Seventh Emonet conference (Montreal, Canada, August 2010), following on from Volume 7 and augmented once again with invited chapters authored by leading scholars in the field. "Experiencing and managing emotions in the workplace" comprises fourteen chapters arranged in four sections: The experience of emotion; The dynamics of emotion; Regulating emotion; and The emotionally intelligent organization. These encompass a variety of methodological approaches, including qualitative and quantitative research, sourced from research conducted in organizations in the USA, Europe, and Australasia. The volume's secondary theme is "care and compassion", the theme of the Academy of Management meetings that followed the Emonet conference in Montreal. In effect, organizations that understand their members' emotions and utilize this information in their management practices become "emotionally intelligent" and capable of showing care and compassion to all stakeholders. The chapters in this book provide a rich and varied coverage of the latest developments in the study of the role of emotions in organizational settings. Includes bibliographical references. Organizational behavior. http://id.loc.gov/authorities/subjects/sh85095524 Work Psychological aspects. http://id.loc.gov/authorities/subjects/sh85148135 Emotions Social aspects. Comportement organisationnel. Travail Aspect psychologique. Organizational theory & behaviour. bicssc Business & Economics Organizational Behavior. bisacsh BUSINESS & ECONOMICS Negotiating. bisacsh Gestion d'entreprises. eclas Emotions Social aspects fast Organizational behavior fast Work Psychological aspects fast dissertations. aat Academic theses fast Academic theses. lcgft http://id.loc.gov/authorities/genreForms/gf2014026039 Thèses et écrits académiques. rvmgf Ashkanasy, Neal M., 1945- http://id.loc.gov/authorities/names/n00084478 Härtel, Charmine E. J., 1959- http://id.loc.gov/authorities/names/n00084479 Zerbe, W. J. has work: Experiencing and Managing Emotions in the Workplace (Text) https://id.oclc.org/worldcat/entity/E39PCYdbQpKhxpgRm9DT3PdHbq https://id.oclc.org/worldcat/ontology/hasWork Print version: 9781780526768 Research on emotion in organizations ; v. 8. http://id.loc.gov/authorities/names/no2006002374 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=466845 Volltext CBO01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=466845 Volltext |
| spellingShingle | Experiencing and managing emotions in the workplace / Research on emotion in organizations ; Overview : experiencing and managing emotions in the workplace / Neal M. Ashkanasy, Charmine E.J. Härtel, Wilfred J. Zerbe -- ch. 1. The emotion experiences of employees in a work setting / Cara Jonker, Nadia Botma -- ch. 2. A model of psychological wellness for human resource employees in a platinum and steel production environment / Nadia Botma, Cara Jonker -- ch. 3. Muted anger in the workplace : changing the 'sound' of employee emotion through social sharing / Deanna Geddes, Lisa T. Stickney -- ch. 4. A holistic approach to the explanation of organizational behavior : the theory and practice of 'analysis of demand' / Laura Petitta, Valerio Ghezzi -- ch. 5. Measuring affect over time : the momentary affect scale / Phillip Gee, Timothy Ballard, Gillian Yeo, Andrew Neal -- ch. 6. Emotional responses to the injustice of organizational change : a qualitative study / Roy K. Smollan -- ch. 7. The role of cognition and attitude in driving behavior : elaborating on affective events theory / Brona Russell, Jacob Eisenberg -- ch. 8. Affect and employee proactivity : a goal-regulatory perspective / Uta K. Bindl, Sharon K. Parker -- ch. 9. A model of compassionate responses to anger expression / Angela Zenteno-Hidalgo, Deanna Geddes -- ch. 10. Trading in emotions : a closer examination of emotional labor / Frances M. Peart, Amanda M. Roan, Neal M. Ashkanasy -- ch. 11. The emotion work of police / Catherine S. Daus, Shanique Brown -- ch. 12. Emotion regulation strategies among customer service employees : a motivational approach / Michel Cossette, Ursula Hess -- ch. 13. Organizational emotional intelligence : theoretical foundations and practical implications / Jochen I. Menges -- ch. 14. We are all mad in Wonderland : an organizational culture framework for emotions and emotional intelligence research / Catherine S. Daus, Marie T. Dasborough, Peter J. Jordan, Neal M. Ashkanasy. Organizational behavior. http://id.loc.gov/authorities/subjects/sh85095524 Work Psychological aspects. http://id.loc.gov/authorities/subjects/sh85148135 Emotions Social aspects. Comportement organisationnel. Travail Aspect psychologique. Organizational theory & behaviour. bicssc Business & Economics Organizational Behavior. bisacsh BUSINESS & ECONOMICS Negotiating. bisacsh Gestion d'entreprises. eclas Emotions Social aspects fast Organizational behavior fast Work Psychological aspects fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85095524 http://id.loc.gov/authorities/subjects/sh85148135 http://id.loc.gov/authorities/genreForms/gf2014026039 |
| title | Experiencing and managing emotions in the workplace / |
| title_auth | Experiencing and managing emotions in the workplace / |
| title_exact_search | Experiencing and managing emotions in the workplace / |
| title_full | Experiencing and managing emotions in the workplace / edited by Neal M. Ashkanasy, Charmine E.J. Härtel, Wilfred J. Zerbe. |
| title_fullStr | Experiencing and managing emotions in the workplace / edited by Neal M. Ashkanasy, Charmine E.J. Härtel, Wilfred J. Zerbe. |
| title_full_unstemmed | Experiencing and managing emotions in the workplace / edited by Neal M. Ashkanasy, Charmine E.J. Härtel, Wilfred J. Zerbe. |
| title_short | Experiencing and managing emotions in the workplace / |
| title_sort | experiencing and managing emotions in the workplace |
| topic | Organizational behavior. http://id.loc.gov/authorities/subjects/sh85095524 Work Psychological aspects. http://id.loc.gov/authorities/subjects/sh85148135 Emotions Social aspects. Comportement organisationnel. Travail Aspect psychologique. Organizational theory & behaviour. bicssc Business & Economics Organizational Behavior. bisacsh BUSINESS & ECONOMICS Negotiating. bisacsh Gestion d'entreprises. eclas Emotions Social aspects fast Organizational behavior fast Work Psychological aspects fast |
| topic_facet | Organizational behavior. Work Psychological aspects. Emotions Social aspects. Comportement organisationnel. Travail Aspect psychologique. Organizational theory & behaviour. Business & Economics Organizational Behavior. BUSINESS & ECONOMICS Negotiating. Gestion d'entreprises. Emotions Social aspects Organizational behavior Work Psychological aspects dissertations. Academic theses Academic theses. Thèses et écrits académiques. |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=466845 |
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