Incivility :: the rude stranger in everyday life /

"Has anyone ever pushed in front of you in a queue? Stolen your parking space? Talked on their mobile phone during a film at the cinema? In our everyday lives we all encounter rude and inconsiderate people. This unique book provides the first ever systematic investigation of typical encounters...

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Bibliographic Details
Main Author: Smith, Philip (Philip Daniel), 1964-
Other Authors: Phillips, Timothy L., King, Ryan D.
Format: Electronic eBook
Language:English
Published: Cambridge ; New York : Cambridge University Press, 2010.
Subjects:
Online Access:DE-862
DE-863
Summary:"Has anyone ever pushed in front of you in a queue? Stolen your parking space? Talked on their mobile phone during a film at the cinema? In our everyday lives we all encounter rude and inconsiderate people. This unique book provides the first ever systematic investigation of typical encounters with rudeness. Through a meticulous analysis of over 500 events it maps out what people experience as rude, where and when this happens, and what takes place in the exchange between the participants. The inquiry further charts the emotional and social consequences of rudeness and victimization, with the results challenging the widespread assumption that bad behaviour is toxic to community life. In conclusion the study draws upon its findings and surveys a range of strategies for reducing the level of incivility in everyday life, identifying some simple and innovative solutions. Incivility will appeal to criminologists, sociologists and scholars of urban studies."--Provided by publisher
Physical Description:1 online resource (xii, 218 pages) : illustrations
Bibliography:Includes bibliographical references and index.
ISBN:9780511789847
051178984X
0511787235
9780511787232
9780511781803
0511781806

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