The manager's pocket guide to diversity management /:
This pocket guide will teach you the skills required to effectively manage a diverse workplace; not because it's the 'right thing to do' or your organization requires it. But because it is good for business. Gain diversity awareness, tools, knowledge and techniques necessary to lift m...
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Amherst, MA :
HRD Press,
©2004.
|
| Schriftenreihe: | Managers Pocket Guide Series.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | This pocket guide will teach you the skills required to effectively manage a diverse workplace; not because it's the 'right thing to do' or your organization requires it. But because it is good for business. Gain diversity awareness, tools, knowledge and techniques necessary to lift morale, improve processes, bring access to new segments of the marketplace, enhance productivity and improve your bottom line. Step-by-step, this interactive workbook will help you: Test your skills in managing diversity; Save management time; Navigate difficult situations Build teamwork; Improve your interpersonal effectivene. Complete the 'Managing Diversity Profile' to examine your current level of skill and get feedback on six key competencies for managing diversity. The book also contains workplace applications for weaving diversity into recruitment and selection, employee retention and development, team building, customer service, market share improvement throughout your organization. Topics include: Differences between EEO, Affirmative Action and managing diversity Barriers to diversity: Prejudice, stereotyping, discrimination and non-verbal communication; Diversity and organizational change; Working together productively; Management action plan. Whether you're ready to launch a new diversity initiative, build a diverse work team or plan a new and innovative product launch, this pocket guide will be an invaluable tool for developing managers and leaders. |
| Beschreibung: | 1 online resource (viii, 195 pages) : illustrations |
| Bibliographie: | Includes bibliographical references and index. |
| ISBN: | 9781599967530 1599967537 1281091014 9781281091017 9786611091019 6611091017 |
Internformat
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| 100 | 1 | |a Hubbard, Edward E. |0 http://id.loc.gov/authorities/names/no00012481 | |
| 245 | 1 | 4 | |a The manager's pocket guide to diversity management / |c Edward E. Hubbard. |
| 246 | 3 | 0 | |a Diversity management |
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| 505 | 0 | |a Cover -- TOC36;Table of Contents -- Preface -- Acknowledgments -- CH36;Chapter 158; Assessing Your Skills -- The Managing Diversity Profile -- The Impact of Diversity on Business Performance -- CH36;Chapter 258; What Is Diversity63; -- Definition and Terms -- Primary and Secondary Dimensions -- Diversity Statistics Quiz -- Workplace Trends -- Diversity History and Approaches -- CH36;Chapter 358; The Differences Between Equal Employment Opportunity44; Affirmative Action44; and Managing Diversity -- Confusion of Terms -- Understanding the Differences -- Workplace Diversity Self45;Assessment -- CH36;Chapter 458; Barriers to Diversity -- Prejudice -- Stereotyping and Discrimination -- Ethnocentrism -- Non45;Verbal Communication -- Accepting Differences -- CH36;Chapter 558; Developing Competencies for Managing Diversity -- Introduction -- Awareness -- Cultural Programming -- Knowledge and Understanding -- Behavioral Skills -- Managing Diversity58; A Learning Process -- CH36;Chapter 658; Workplace Applications -- Introduction -- Recruitment47;Selection -- Employee Retention and Development -- Team Building -- Customer Service and Improving Market Share -- CH36;Chapter 758; Working Together Productively -- Introduction -- Partial versus Full45;bodied Listening -- Indirect versus Direct Communication -- Neutrality versus Empathy -- Superiority versus Equality -- Arrogant Certainty versus Flexibility to Learn -- Dealing with Cross45;Cultural Conflict -- CH36;Chapter 858; Diversity and Organizational Change -- Introduction -- Building a Change Strategy for Diversity Management 46; 46; -- Creating a Tactical Diversity Management Plan for Change -- Analyze the Organizations Communications Strategy and Messages -- Find Out the State of the Organization from the Line Perspective -- Create Measures and Key Performance Indicators that Provide Feedback Proactively44; Not Reactively -- Analyze and Evaluate All Supporting Organizational Processes and Practices -- Search for Low Hanging Fruit8221; as well as Set a Plan for the Long45;Term -- CH36;Chapter 958; Management Action Plan -- Introduction -- How Can You Improve63; -- Measuring Progress -- Walking the Talk -- About the Author -- About the Hubbard Diversity Measurement and Productivity Institute -- IDX36;Index -- Last Page. | |
| 520 | |a This pocket guide will teach you the skills required to effectively manage a diverse workplace; not because it's the 'right thing to do' or your organization requires it. But because it is good for business. Gain diversity awareness, tools, knowledge and techniques necessary to lift morale, improve processes, bring access to new segments of the marketplace, enhance productivity and improve your bottom line. Step-by-step, this interactive workbook will help you: Test your skills in managing diversity; Save management time; Navigate difficult situations Build teamwork; Improve your interpersonal effectivene. Complete the 'Managing Diversity Profile' to examine your current level of skill and get feedback on six key competencies for managing diversity. The book also contains workplace applications for weaving diversity into recruitment and selection, employee retention and development, team building, customer service, market share improvement throughout your organization. Topics include: Differences between EEO, Affirmative Action and managing diversity Barriers to diversity: Prejudice, stereotyping, discrimination and non-verbal communication; Diversity and organizational change; Working together productively; Management action plan. Whether you're ready to launch a new diversity initiative, build a diverse work team or plan a new and innovative product launch, this pocket guide will be an invaluable tool for developing managers and leaders. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 588 | 0 | |a Print version record. | |
| 546 | |a English. | ||
| 650 | 0 | |a Diversity in the workplace. |0 http://id.loc.gov/authorities/subjects/sh94007733 | |
| 650 | 0 | |a Multiculturalism. |0 http://id.loc.gov/authorities/subjects/sh93001610 | |
| 650 | 0 | |a Personnel management. |0 http://id.loc.gov/authorities/subjects/sh85100143 | |
| 650 | 6 | |a Multiculturalisme en milieu de travail. | |
| 650 | 6 | |a Multiculturalisme. | |
| 650 | 6 | |a Personnel |x Direction. | |
| 650 | 7 | |a multiculturalism. |2 aat | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Workplace Culture. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Human Resources & Personnel Management. |2 bisacsh | |
| 650 | 7 | |a Diversity in the workplace |2 fast | |
| 650 | 7 | |a Multiculturalism |2 fast | |
| 650 | 7 | |a Personnel management |2 fast | |
| 758 | |i has work: |a The manager's pocket guide to diversity management (Text) |1 https://id.oclc.org/worldcat/entity/E39PCFvGVchp668RGv79bB6vgX |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Hubbard, Edward E. |t Manager's pocket guide to diversity management. |d Amherst, MA : HRD Press, ©2004 |z 9780874257618 |w (OCoLC)57298911 |
| 830 | 0 | |a Managers Pocket Guide Series. | |
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Datensatz im Suchindex
| DE-BY-FWS_katkey | ZDB-4-EBA-ocn650310472 |
|---|---|
| _version_ | 1816881732018765824 |
| adam_text | |
| any_adam_object | |
| author | Hubbard, Edward E. |
| author_GND | http://id.loc.gov/authorities/names/no00012481 |
| author_facet | Hubbard, Edward E. |
| author_role | |
| author_sort | Hubbard, Edward E. |
| author_variant | e e h ee eeh |
| building | Verbundindex |
| bvnumber | localFWS |
| callnumber-first | H - Social Science |
| callnumber-label | HF5549 |
| callnumber-raw | HF5549.5.M5 H83 2004eb |
| callnumber-search | HF5549.5.M5 H83 2004eb |
| callnumber-sort | HF 45549.5 M5 H83 42004EB |
| callnumber-subject | HF - Commerce |
| collection | ZDB-4-EBA |
| contents | Cover -- TOC36;Table of Contents -- Preface -- Acknowledgments -- CH36;Chapter 158; Assessing Your Skills -- The Managing Diversity Profile -- The Impact of Diversity on Business Performance -- CH36;Chapter 258; What Is Diversity63; -- Definition and Terms -- Primary and Secondary Dimensions -- Diversity Statistics Quiz -- Workplace Trends -- Diversity History and Approaches -- CH36;Chapter 358; The Differences Between Equal Employment Opportunity44; Affirmative Action44; and Managing Diversity -- Confusion of Terms -- Understanding the Differences -- Workplace Diversity Self45;Assessment -- CH36;Chapter 458; Barriers to Diversity -- Prejudice -- Stereotyping and Discrimination -- Ethnocentrism -- Non45;Verbal Communication -- Accepting Differences -- CH36;Chapter 558; Developing Competencies for Managing Diversity -- Introduction -- Awareness -- Cultural Programming -- Knowledge and Understanding -- Behavioral Skills -- Managing Diversity58; A Learning Process -- CH36;Chapter 658; Workplace Applications -- Introduction -- Recruitment47;Selection -- Employee Retention and Development -- Team Building -- Customer Service and Improving Market Share -- CH36;Chapter 758; Working Together Productively -- Introduction -- Partial versus Full45;bodied Listening -- Indirect versus Direct Communication -- Neutrality versus Empathy -- Superiority versus Equality -- Arrogant Certainty versus Flexibility to Learn -- Dealing with Cross45;Cultural Conflict -- CH36;Chapter 858; Diversity and Organizational Change -- Introduction -- Building a Change Strategy for Diversity Management 46; 46; -- Creating a Tactical Diversity Management Plan for Change -- Analyze the Organizations Communications Strategy and Messages -- Find Out the State of the Organization from the Line Perspective -- Create Measures and Key Performance Indicators that Provide Feedback Proactively44; Not Reactively -- Analyze and Evaluate All Supporting Organizational Processes and Practices -- Search for Low Hanging Fruit8221; as well as Set a Plan for the Long45;Term -- CH36;Chapter 958; Management Action Plan -- Introduction -- How Can You Improve63; -- Measuring Progress -- Walking the Talk -- About the Author -- About the Hubbard Diversity Measurement and Productivity Institute -- IDX36;Index -- Last Page. |
| ctrlnum | (OCoLC)650310472 |
| dewey-full | 658.30 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.30 |
| dewey-search | 658.30 |
| dewey-sort | 3658.30 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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But because it is good for business. Gain diversity awareness, tools, knowledge and techniques necessary to lift morale, improve processes, bring access to new segments of the marketplace, enhance productivity and improve your bottom line. Step-by-step, this interactive workbook will help you: Test your skills in managing diversity; Save management time; Navigate difficult situations Build teamwork; Improve your interpersonal effectivene. Complete the 'Managing Diversity Profile' to examine your current level of skill and get feedback on six key competencies for managing diversity. The book also contains workplace applications for weaving diversity into recruitment and selection, employee retention and development, team building, customer service, market share improvement throughout your organization. Topics include: Differences between EEO, Affirmative Action and managing diversity Barriers to diversity: Prejudice, stereotyping, discrimination and non-verbal communication; Diversity and organizational change; Working together productively; Management action plan. 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| id | ZDB-4-EBA-ocn650310472 |
| illustrated | Illustrated |
| indexdate | 2024-11-27T13:17:23Z |
| institution | BVB |
| isbn | 9781599967530 1599967537 1281091014 9781281091017 9786611091019 6611091017 |
| language | English |
| oclc_num | 650310472 |
| open_access_boolean | |
| owner | MAIN DE-863 DE-BY-FWS |
| owner_facet | MAIN DE-863 DE-BY-FWS |
| physical | 1 online resource (viii, 195 pages) : illustrations |
| psigel | ZDB-4-EBA |
| publishDate | 2004 |
| publishDateSearch | 2004 |
| publishDateSort | 2004 |
| publisher | HRD Press, |
| record_format | marc |
| series | Managers Pocket Guide Series. |
| series2 | Managers Pocket Guide Series |
| spelling | Hubbard, Edward E. http://id.loc.gov/authorities/names/no00012481 The manager's pocket guide to diversity management / Edward E. Hubbard. Diversity management Amherst, MA : HRD Press, ©2004. 1 online resource (viii, 195 pages) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier Managers Pocket Guide Series Cover -- TOC36;Table of Contents -- Preface -- Acknowledgments -- CH36;Chapter 158; Assessing Your Skills -- The Managing Diversity Profile -- The Impact of Diversity on Business Performance -- CH36;Chapter 258; What Is Diversity63; -- Definition and Terms -- Primary and Secondary Dimensions -- Diversity Statistics Quiz -- Workplace Trends -- Diversity History and Approaches -- CH36;Chapter 358; The Differences Between Equal Employment Opportunity44; Affirmative Action44; and Managing Diversity -- Confusion of Terms -- Understanding the Differences -- Workplace Diversity Self45;Assessment -- CH36;Chapter 458; Barriers to Diversity -- Prejudice -- Stereotyping and Discrimination -- Ethnocentrism -- Non45;Verbal Communication -- Accepting Differences -- CH36;Chapter 558; Developing Competencies for Managing Diversity -- Introduction -- Awareness -- Cultural Programming -- Knowledge and Understanding -- Behavioral Skills -- Managing Diversity58; A Learning Process -- CH36;Chapter 658; Workplace Applications -- Introduction -- Recruitment47;Selection -- Employee Retention and Development -- Team Building -- Customer Service and Improving Market Share -- CH36;Chapter 758; Working Together Productively -- Introduction -- Partial versus Full45;bodied Listening -- Indirect versus Direct Communication -- Neutrality versus Empathy -- Superiority versus Equality -- Arrogant Certainty versus Flexibility to Learn -- Dealing with Cross45;Cultural Conflict -- CH36;Chapter 858; Diversity and Organizational Change -- Introduction -- Building a Change Strategy for Diversity Management 46; 46; -- Creating a Tactical Diversity Management Plan for Change -- Analyze the Organizations Communications Strategy and Messages -- Find Out the State of the Organization from the Line Perspective -- Create Measures and Key Performance Indicators that Provide Feedback Proactively44; Not Reactively -- Analyze and Evaluate All Supporting Organizational Processes and Practices -- Search for Low Hanging Fruit8221; as well as Set a Plan for the Long45;Term -- CH36;Chapter 958; Management Action Plan -- Introduction -- How Can You Improve63; -- Measuring Progress -- Walking the Talk -- About the Author -- About the Hubbard Diversity Measurement and Productivity Institute -- IDX36;Index -- Last Page. This pocket guide will teach you the skills required to effectively manage a diverse workplace; not because it's the 'right thing to do' or your organization requires it. But because it is good for business. Gain diversity awareness, tools, knowledge and techniques necessary to lift morale, improve processes, bring access to new segments of the marketplace, enhance productivity and improve your bottom line. Step-by-step, this interactive workbook will help you: Test your skills in managing diversity; Save management time; Navigate difficult situations Build teamwork; Improve your interpersonal effectivene. Complete the 'Managing Diversity Profile' to examine your current level of skill and get feedback on six key competencies for managing diversity. The book also contains workplace applications for weaving diversity into recruitment and selection, employee retention and development, team building, customer service, market share improvement throughout your organization. Topics include: Differences between EEO, Affirmative Action and managing diversity Barriers to diversity: Prejudice, stereotyping, discrimination and non-verbal communication; Diversity and organizational change; Working together productively; Management action plan. Whether you're ready to launch a new diversity initiative, build a diverse work team or plan a new and innovative product launch, this pocket guide will be an invaluable tool for developing managers and leaders. Includes bibliographical references and index. Print version record. English. Diversity in the workplace. http://id.loc.gov/authorities/subjects/sh94007733 Multiculturalism. http://id.loc.gov/authorities/subjects/sh93001610 Personnel management. http://id.loc.gov/authorities/subjects/sh85100143 Multiculturalisme en milieu de travail. Multiculturalisme. Personnel Direction. multiculturalism. aat BUSINESS & ECONOMICS Workplace Culture. bisacsh BUSINESS & ECONOMICS Human Resources & Personnel Management. bisacsh Diversity in the workplace fast Multiculturalism fast Personnel management fast has work: The manager's pocket guide to diversity management (Text) https://id.oclc.org/worldcat/entity/E39PCFvGVchp668RGv79bB6vgX https://id.oclc.org/worldcat/ontology/hasWork Print version: Hubbard, Edward E. Manager's pocket guide to diversity management. Amherst, MA : HRD Press, ©2004 9780874257618 (OCoLC)57298911 Managers Pocket Guide Series. FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=320103 Volltext |
| spellingShingle | Hubbard, Edward E. The manager's pocket guide to diversity management / Managers Pocket Guide Series. Cover -- TOC36;Table of Contents -- Preface -- Acknowledgments -- CH36;Chapter 158; Assessing Your Skills -- The Managing Diversity Profile -- The Impact of Diversity on Business Performance -- CH36;Chapter 258; What Is Diversity63; -- Definition and Terms -- Primary and Secondary Dimensions -- Diversity Statistics Quiz -- Workplace Trends -- Diversity History and Approaches -- CH36;Chapter 358; The Differences Between Equal Employment Opportunity44; Affirmative Action44; and Managing Diversity -- Confusion of Terms -- Understanding the Differences -- Workplace Diversity Self45;Assessment -- CH36;Chapter 458; Barriers to Diversity -- Prejudice -- Stereotyping and Discrimination -- Ethnocentrism -- Non45;Verbal Communication -- Accepting Differences -- CH36;Chapter 558; Developing Competencies for Managing Diversity -- Introduction -- Awareness -- Cultural Programming -- Knowledge and Understanding -- Behavioral Skills -- Managing Diversity58; A Learning Process -- CH36;Chapter 658; Workplace Applications -- Introduction -- Recruitment47;Selection -- Employee Retention and Development -- Team Building -- Customer Service and Improving Market Share -- CH36;Chapter 758; Working Together Productively -- Introduction -- Partial versus Full45;bodied Listening -- Indirect versus Direct Communication -- Neutrality versus Empathy -- Superiority versus Equality -- Arrogant Certainty versus Flexibility to Learn -- Dealing with Cross45;Cultural Conflict -- CH36;Chapter 858; Diversity and Organizational Change -- Introduction -- Building a Change Strategy for Diversity Management 46; 46; -- Creating a Tactical Diversity Management Plan for Change -- Analyze the Organizations Communications Strategy and Messages -- Find Out the State of the Organization from the Line Perspective -- Create Measures and Key Performance Indicators that Provide Feedback Proactively44; Not Reactively -- Analyze and Evaluate All Supporting Organizational Processes and Practices -- Search for Low Hanging Fruit8221; as well as Set a Plan for the Long45;Term -- CH36;Chapter 958; Management Action Plan -- Introduction -- How Can You Improve63; -- Measuring Progress -- Walking the Talk -- About the Author -- About the Hubbard Diversity Measurement and Productivity Institute -- IDX36;Index -- Last Page. Diversity in the workplace. http://id.loc.gov/authorities/subjects/sh94007733 Multiculturalism. http://id.loc.gov/authorities/subjects/sh93001610 Personnel management. http://id.loc.gov/authorities/subjects/sh85100143 Multiculturalisme en milieu de travail. Multiculturalisme. Personnel Direction. multiculturalism. aat BUSINESS & ECONOMICS Workplace Culture. bisacsh BUSINESS & ECONOMICS Human Resources & Personnel Management. bisacsh Diversity in the workplace fast Multiculturalism fast Personnel management fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh94007733 http://id.loc.gov/authorities/subjects/sh93001610 http://id.loc.gov/authorities/subjects/sh85100143 |
| title | The manager's pocket guide to diversity management / |
| title_alt | Diversity management |
| title_auth | The manager's pocket guide to diversity management / |
| title_exact_search | The manager's pocket guide to diversity management / |
| title_full | The manager's pocket guide to diversity management / Edward E. Hubbard. |
| title_fullStr | The manager's pocket guide to diversity management / Edward E. Hubbard. |
| title_full_unstemmed | The manager's pocket guide to diversity management / Edward E. Hubbard. |
| title_short | The manager's pocket guide to diversity management / |
| title_sort | manager s pocket guide to diversity management |
| topic | Diversity in the workplace. http://id.loc.gov/authorities/subjects/sh94007733 Multiculturalism. http://id.loc.gov/authorities/subjects/sh93001610 Personnel management. http://id.loc.gov/authorities/subjects/sh85100143 Multiculturalisme en milieu de travail. Multiculturalisme. Personnel Direction. multiculturalism. aat BUSINESS & ECONOMICS Workplace Culture. bisacsh BUSINESS & ECONOMICS Human Resources & Personnel Management. bisacsh Diversity in the workplace fast Multiculturalism fast Personnel management fast |
| topic_facet | Diversity in the workplace. Multiculturalism. Personnel management. Multiculturalisme en milieu de travail. Multiculturalisme. Personnel Direction. multiculturalism. BUSINESS & ECONOMICS Workplace Culture. BUSINESS & ECONOMICS Human Resources & Personnel Management. Diversity in the workplace Multiculturalism Personnel management |
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