Sharp, A., & McDermott, P. (2009). Workflow modeling: Tools for process improvement and applications development (2nd ed.). Artech House.
Chicago Style (17th ed.) CitationSharp, Alec, and Patrick McDermott. Workflow Modeling: Tools for Process Improvement and Applications Development. 2nd ed. Boston: Artech House, 2009.
MLA (9th ed.) CitationSharp, Alec, and Patrick McDermott. Workflow Modeling: Tools for Process Improvement and Applications Development. 2nd ed. Artech House, 2009.
Warning: These citations may not always be 100% accurate.