Public service performance :: perspectives on measurement and management /
The performance of governments is constantly under scrutiny. Providing evidence on strategies to improve the performance of public agencies is therefore essential to the practice of public management. This important contribution to the debate focuses on the key issues of measurement, research method...
Gespeichert in:
| Weitere Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Cambridge ; New York :
Cambridge University Press,
2006.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | The performance of governments is constantly under scrutiny. Providing evidence on strategies to improve the performance of public agencies is therefore essential to the practice of public management. This important contribution to the debate focuses on the key issues of measurement, research methodology, and management influences on performance. |
| Beschreibung: | Based on papers presented at the seminar Determinants of Performance in Public Organizations, held at Cardiff University, May 2004. |
| Beschreibung: | 1 online resource (xvii, 319 pages) : illustrations |
| Bibliographie: | Includes bibliographical references and index. |
| ISBN: | 9780511488511 0511488513 0511257015 9780511257513 0511257511 0511255942 9780511255946 0511256515 9780511256516 9780511257018 9786610709779 6610709777 1107167493 9781107167490 1280709774 9781280709777 |
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| 245 | 0 | 0 | |a Public service performance : |b perspectives on measurement and management / |c edited by George A. Boyne [and others]. |
| 260 | |a Cambridge ; |a New York : |b Cambridge University Press, |c 2006. | ||
| 300 | |a 1 online resource (xvii, 319 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 500 | |a Based on papers presented at the seminar Determinants of Performance in Public Organizations, held at Cardiff University, May 2004. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | 0 | |t Subjective and objective measures of organizational performance : an empirical exploration / |r Rhys Andrews, |r George A. Boyne, |r Richard M. Walker -- |t All measures of performance are subjective : more evidence on US federal agencies / |r Gene A. Brewer -- |t A qualitative evaluation of public sector organizations : assessing organizational performance in healthcare / |r Rachael Addicott, |r Ewan Ferlie -- |t Quantitative approaches towards assessing organization performance / |r Peter C. Smith -- |t Consequences of goal ambiguity in public organizations / |r Young Han Chun, |r Hal G. Rainey -- |t Performance control and public organizations / |r Patrick Kenis -- |t Bureaucratic red tape and organizational performance : testing the moderating role of culture and political support / |r Sanjay K. Pandey, |r Donald Moynihan -- |t All that glitters is not gold : disaggregating networks and the impact on performance / |r Kenneth J. Meier, |r Laurence J. O'Toole, |r Jr., |r Yi Lu -- |t Network evolution and performance under public contracting for mental health services / |r Keith G. Provan, |r H. Brinton Milward, |r Kimberley Roussin Isett -- |t The design and management of performance-based contracts for public welfare services / |r Youseok Choi, |r Carolyn J. Heinrich -- |t Outsourcing government information technology services : an Australian case study / |r Graeme A. Hodge, |r Anne C. Rouse -- |t International comparisons of output and productivity in public service provision : a review / |r Mary O'Mahony, |r Philip Stevens -- |t Public management and government performance : an international review / |r Melissa Forbes, |r Carolyn J. Hill, |r Laurence E. Lynn, |r Jr. -- |t What drives global e-government? An exploratory assessment of existing e-government performance measures / |r Eric W. Welch, |r M. Jae Moon, |r Wilson Wong -- |t Public management and organizational performance : an agenda for research / |r George A. Boyne, |r Kenneth J. Meier, |r Laurence J. O'Toole, |r Jr., |r Richard M. Walker. |
| 520 | |a The performance of governments is constantly under scrutiny. Providing evidence on strategies to improve the performance of public agencies is therefore essential to the practice of public management. This important contribution to the debate focuses on the key issues of measurement, research methodology, and management influences on performance. | ||
| 588 | 0 | |a Print version record. | |
| 546 | |a English. | ||
| 650 | 0 | |a Administrative agencies |x Management |x Evaluation |v Congresses. | |
| 650 | 0 | |a Public administration |x Evaluation |v Congresses. | |
| 650 | 0 | |a Total quality management in government |v Congresses. | |
| 650 | 0 | |a Comparative government |v Congresses. | |
| 650 | 6 | |a Administration publique |x Gestion |x Évaluation |v Congrès. | |
| 650 | 6 | |a Administration publique |x Productivité |x Évaluation |v Congrès. | |
| 650 | 6 | |a Qualité totale dans l'administration publique |v Congrès. | |
| 650 | 6 | |a Institutions politiques comparées |v Congrès. | |
| 650 | 6 | |a Administration publique (Science) |x Évaluation |v Congrès. | |
| 650 | 7 | |a POLITICAL SCIENCE |x Public Affairs & Administration. |2 bisacsh | |
| 650 | 7 | |a Administrative agencies |x Management |x Evaluation |2 fast | |
| 650 | 7 | |a Comparative government |2 fast | |
| 650 | 7 | |a Public administration |x Evaluation |2 fast | |
| 650 | 7 | |a Total quality management in government |2 fast | |
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| 655 | 0 | |a Electronic books. | |
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| 700 | 1 | |a Boyne, George A. |0 http://id.loc.gov/authorities/names/n92115465 | |
| 776 | 0 | 8 | |i Print version: |t Public service performance. |d Cambridge : Cambridge University Press, 2006 |z 0521859913 |z 9780521859912 |w (OCoLC)71238871 |
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Datensatz im Suchindex
| DE-BY-FWS_katkey | ZDB-4-EBA-ocn252531534 |
|---|---|
| _version_ | 1816881674613424129 |
| adam_text | |
| any_adam_object | |
| author2 | Boyne, George A. |
| author2_role | |
| author2_variant | g a b ga gab |
| author_GND | http://id.loc.gov/authorities/names/n92115465 |
| author_additional | Rhys Andrews, George A. Boyne, Richard M. Walker -- Gene A. Brewer -- Rachael Addicott, Ewan Ferlie -- Peter C. Smith -- Young Han Chun, Hal G. Rainey -- Patrick Kenis -- Sanjay K. Pandey, Donald Moynihan -- Kenneth J. Meier, Laurence J. O'Toole, Jr., Yi Lu -- Keith G. Provan, H. Brinton Milward, Kimberley Roussin Isett -- Youseok Choi, Carolyn J. Heinrich -- Graeme A. Hodge, Anne C. Rouse -- Mary O'Mahony, Philip Stevens -- Melissa Forbes, Carolyn J. Hill, Laurence E. Lynn, Jr. -- Eric W. Welch, M. Jae Moon, Wilson Wong -- Richard M. Walker. |
| author_facet | Boyne, George A. |
| author_sort | Boyne, George A. |
| building | Verbundindex |
| bvnumber | localFWS |
| callnumber-first | J - Political Science |
| callnumber-label | JF1351 |
| callnumber-raw | JF1351 .P857 2006eb |
| callnumber-search | JF1351 .P857 2006eb |
| callnumber-sort | JF 41351 P857 42006EB |
| callnumber-subject | JF - Public Administration |
| classification_rvk | QP 880 |
| collection | ZDB-4-EBA |
| contents | Subjective and objective measures of organizational performance : an empirical exploration / All measures of performance are subjective : more evidence on US federal agencies / A qualitative evaluation of public sector organizations : assessing organizational performance in healthcare / Quantitative approaches towards assessing organization performance / Consequences of goal ambiguity in public organizations / Performance control and public organizations / Bureaucratic red tape and organizational performance : testing the moderating role of culture and political support / All that glitters is not gold : disaggregating networks and the impact on performance / Network evolution and performance under public contracting for mental health services / The design and management of performance-based contracts for public welfare services / Outsourcing government information technology services : an Australian case study / International comparisons of output and productivity in public service provision : a review / Public management and government performance : an international review / What drives global e-government? An exploratory assessment of existing e-government performance measures / Public management and organizational performance : an agenda for research / |
| ctrlnum | (OCoLC)252531534 |
| dewey-full | 352.357 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 352 - General considerations of public administration |
| dewey-raw | 352.357 |
| dewey-search | 352.357 |
| dewey-sort | 3352.357 |
| dewey-tens | 350 - Public administration and military science |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| genre | Electronic books. Conference papers and proceedings fast |
| genre_facet | Electronic books. Conference papers and proceedings |
| id | ZDB-4-EBA-ocn252531534 |
| illustrated | Illustrated |
| indexdate | 2024-11-27T13:16:28Z |
| institution | BVB |
| isbn | 9780511488511 0511488513 0511257015 9780511257513 0511257511 0511255942 9780511255946 0511256515 9780511256516 9780511257018 9786610709779 6610709777 1107167493 9781107167490 1280709774 9781280709777 |
| language | English |
| oclc_num | 252531534 |
| open_access_boolean | |
| owner | MAIN DE-863 DE-BY-FWS |
| owner_facet | MAIN DE-863 DE-BY-FWS |
| physical | 1 online resource (xvii, 319 pages) : illustrations |
| psigel | ZDB-4-EBA |
| publishDate | 2006 |
| publishDateSearch | 2006 |
| publishDateSort | 2006 |
| publisher | Cambridge University Press, |
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| spelling | Public service performance : perspectives on measurement and management / edited by George A. Boyne [and others]. Cambridge ; New York : Cambridge University Press, 2006. 1 online resource (xvii, 319 pages) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier Based on papers presented at the seminar Determinants of Performance in Public Organizations, held at Cardiff University, May 2004. Includes bibliographical references and index. Subjective and objective measures of organizational performance : an empirical exploration / Rhys Andrews, George A. Boyne, Richard M. Walker -- All measures of performance are subjective : more evidence on US federal agencies / Gene A. Brewer -- A qualitative evaluation of public sector organizations : assessing organizational performance in healthcare / Rachael Addicott, Ewan Ferlie -- Quantitative approaches towards assessing organization performance / Peter C. Smith -- Consequences of goal ambiguity in public organizations / Young Han Chun, Hal G. Rainey -- Performance control and public organizations / Patrick Kenis -- Bureaucratic red tape and organizational performance : testing the moderating role of culture and political support / Sanjay K. Pandey, Donald Moynihan -- All that glitters is not gold : disaggregating networks and the impact on performance / Kenneth J. Meier, Laurence J. O'Toole, Jr., Yi Lu -- Network evolution and performance under public contracting for mental health services / Keith G. Provan, H. Brinton Milward, Kimberley Roussin Isett -- The design and management of performance-based contracts for public welfare services / Youseok Choi, Carolyn J. Heinrich -- Outsourcing government information technology services : an Australian case study / Graeme A. Hodge, Anne C. Rouse -- International comparisons of output and productivity in public service provision : a review / Mary O'Mahony, Philip Stevens -- Public management and government performance : an international review / Melissa Forbes, Carolyn J. Hill, Laurence E. Lynn, Jr. -- What drives global e-government? An exploratory assessment of existing e-government performance measures / Eric W. Welch, M. Jae Moon, Wilson Wong -- Public management and organizational performance : an agenda for research / George A. Boyne, Kenneth J. Meier, Laurence J. O'Toole, Jr., Richard M. Walker. The performance of governments is constantly under scrutiny. Providing evidence on strategies to improve the performance of public agencies is therefore essential to the practice of public management. This important contribution to the debate focuses on the key issues of measurement, research methodology, and management influences on performance. Print version record. English. Administrative agencies Management Evaluation Congresses. Public administration Evaluation Congresses. Total quality management in government Congresses. Comparative government Congresses. Administration publique Gestion Évaluation Congrès. Administration publique Productivité Évaluation Congrès. Qualité totale dans l'administration publique Congrès. Institutions politiques comparées Congrès. Administration publique (Science) Évaluation Congrès. POLITICAL SCIENCE Public Affairs & Administration. bisacsh Administrative agencies Management Evaluation fast Comparative government fast Public administration Evaluation fast Total quality management in government fast Leistungsmessung gnd http://d-nb.info/gnd/4167290-2 Erfolgskontrolle gnd http://d-nb.info/gnd/4015228-5 Qualitätsmanagement gnd http://d-nb.info/gnd/4219057-5 Öffentlicher Sektor gnd http://d-nb.info/gnd/4056673-0 Öffentliche Dienstleistung gnd http://d-nb.info/gnd/4123867-9 Prestatiebeoordeling. gtt Overheidsdiensten. gtt Kwantitatieve analyse. gtt Electronic books. Conference papers and proceedings fast Boyne, George A. http://id.loc.gov/authorities/names/n92115465 Print version: Public service performance. Cambridge : Cambridge University Press, 2006 0521859913 9780521859912 (OCoLC)71238871 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=178890 Volltext |
| spellingShingle | Public service performance : perspectives on measurement and management / Subjective and objective measures of organizational performance : an empirical exploration / All measures of performance are subjective : more evidence on US federal agencies / A qualitative evaluation of public sector organizations : assessing organizational performance in healthcare / Quantitative approaches towards assessing organization performance / Consequences of goal ambiguity in public organizations / Performance control and public organizations / Bureaucratic red tape and organizational performance : testing the moderating role of culture and political support / All that glitters is not gold : disaggregating networks and the impact on performance / Network evolution and performance under public contracting for mental health services / The design and management of performance-based contracts for public welfare services / Outsourcing government information technology services : an Australian case study / International comparisons of output and productivity in public service provision : a review / Public management and government performance : an international review / What drives global e-government? An exploratory assessment of existing e-government performance measures / Public management and organizational performance : an agenda for research / Administrative agencies Management Evaluation Congresses. Public administration Evaluation Congresses. Total quality management in government Congresses. Comparative government Congresses. Administration publique Gestion Évaluation Congrès. Administration publique Productivité Évaluation Congrès. Qualité totale dans l'administration publique Congrès. Institutions politiques comparées Congrès. Administration publique (Science) Évaluation Congrès. POLITICAL SCIENCE Public Affairs & Administration. bisacsh Administrative agencies Management Evaluation fast Comparative government fast Public administration Evaluation fast Total quality management in government fast Leistungsmessung gnd http://d-nb.info/gnd/4167290-2 Erfolgskontrolle gnd http://d-nb.info/gnd/4015228-5 Qualitätsmanagement gnd http://d-nb.info/gnd/4219057-5 Öffentlicher Sektor gnd http://d-nb.info/gnd/4056673-0 Öffentliche Dienstleistung gnd http://d-nb.info/gnd/4123867-9 Prestatiebeoordeling. gtt Overheidsdiensten. gtt Kwantitatieve analyse. gtt |
| subject_GND | http://d-nb.info/gnd/4167290-2 http://d-nb.info/gnd/4015228-5 http://d-nb.info/gnd/4219057-5 http://d-nb.info/gnd/4056673-0 http://d-nb.info/gnd/4123867-9 |
| title | Public service performance : perspectives on measurement and management / |
| title_alt | Subjective and objective measures of organizational performance : an empirical exploration / All measures of performance are subjective : more evidence on US federal agencies / A qualitative evaluation of public sector organizations : assessing organizational performance in healthcare / Quantitative approaches towards assessing organization performance / Consequences of goal ambiguity in public organizations / Performance control and public organizations / Bureaucratic red tape and organizational performance : testing the moderating role of culture and political support / All that glitters is not gold : disaggregating networks and the impact on performance / Network evolution and performance under public contracting for mental health services / The design and management of performance-based contracts for public welfare services / Outsourcing government information technology services : an Australian case study / International comparisons of output and productivity in public service provision : a review / Public management and government performance : an international review / What drives global e-government? An exploratory assessment of existing e-government performance measures / Public management and organizational performance : an agenda for research / |
| title_auth | Public service performance : perspectives on measurement and management / |
| title_exact_search | Public service performance : perspectives on measurement and management / |
| title_full | Public service performance : perspectives on measurement and management / edited by George A. Boyne [and others]. |
| title_fullStr | Public service performance : perspectives on measurement and management / edited by George A. Boyne [and others]. |
| title_full_unstemmed | Public service performance : perspectives on measurement and management / edited by George A. Boyne [and others]. |
| title_short | Public service performance : |
| title_sort | public service performance perspectives on measurement and management |
| title_sub | perspectives on measurement and management / |
| topic | Administrative agencies Management Evaluation Congresses. Public administration Evaluation Congresses. Total quality management in government Congresses. Comparative government Congresses. Administration publique Gestion Évaluation Congrès. Administration publique Productivité Évaluation Congrès. Qualité totale dans l'administration publique Congrès. Institutions politiques comparées Congrès. Administration publique (Science) Évaluation Congrès. POLITICAL SCIENCE Public Affairs & Administration. bisacsh Administrative agencies Management Evaluation fast Comparative government fast Public administration Evaluation fast Total quality management in government fast Leistungsmessung gnd http://d-nb.info/gnd/4167290-2 Erfolgskontrolle gnd http://d-nb.info/gnd/4015228-5 Qualitätsmanagement gnd http://d-nb.info/gnd/4219057-5 Öffentlicher Sektor gnd http://d-nb.info/gnd/4056673-0 Öffentliche Dienstleistung gnd http://d-nb.info/gnd/4123867-9 Prestatiebeoordeling. gtt Overheidsdiensten. gtt Kwantitatieve analyse. gtt |
| topic_facet | Administrative agencies Management Evaluation Congresses. Public administration Evaluation Congresses. Total quality management in government Congresses. Comparative government Congresses. Administration publique Gestion Évaluation Congrès. Administration publique Productivité Évaluation Congrès. Qualité totale dans l'administration publique Congrès. Institutions politiques comparées Congrès. Administration publique (Science) Évaluation Congrès. POLITICAL SCIENCE Public Affairs & Administration. Administrative agencies Management Evaluation Comparative government Public administration Evaluation Total quality management in government Leistungsmessung Erfolgskontrolle Qualitätsmanagement Öffentlicher Sektor Öffentliche Dienstleistung Prestatiebeoordeling. Overheidsdiensten. Kwantitatieve analyse. Electronic books. Conference papers and proceedings |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=178890 |
| work_keys_str_mv | AT boynegeorgea publicserviceperformanceperspectivesonmeasurementandmanagement |