APA-Zitierstil (7. Ausg.)

Bell, C. R., Zemke, R., & Zielinski, D. (2007). Managing knock your socks off service (2nd ed.). AMACOM.

Chicago-Zitierstil (17. Ausg.)

Bell, Chip R., Ron Zemke, und David Zielinski. Managing Knock Your Socks off Service. 2nd ed. New York: AMACOM, 2007.

MLA-Zitierstil (9. Ausg.)

Bell, Chip R., et al. Managing Knock Your Socks off Service. 2nd ed. AMACOM, 2007.