Crisis management by apology :: corporate responses to allegations of wrongdoing /

Examines the role of apology in response to public attack. It considers topics, from public figures and individuals to corporations and government. This book explores the ethics and the legal liabilities of apologies. Case studies are featured, including an international example for apology making f...

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Bibliographische Detailangaben
1. Verfasser: Hearit, Keith Michael
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Mahwah, N.J. : Lawrence Erlbaum Associates, ©2006.
Schriftenreihe:LEA's communication series.
Schlagworte:
Online-Zugang:Volltext
Zusammenfassung:Examines the role of apology in response to public attack. It considers topics, from public figures and individuals to corporations and government. This book explores the ethics and the legal liabilities of apologies. Case studies are featured, including an international example for apology making from Japan.
Beschreibung:1 online resource (ix, 250 pages)
Bibliographie:Includes bibliographical references (pages 219-240) and indexes.
ISBN:1410615596
9781410615596

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