Internformat: Crisis management by apology :

Crisis management by apology :: corporate responses to allegations of wrongdoing /

Examines the role of apology in response to public attack. It considers topics, from public figures and individuals to corporations and government. This book explores the ethics and the legal liabilities of apologies. Case studies are featured, including an international example for apology making f...

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Bibliographische Detailangaben
1. Verfasser:	Hearit, Keith Michael
Format:	Elektronisch E-Book
Sprache:	English
Veröffentlicht:	Mahwah, N.J. : Lawrence Erlbaum Associates, ©2006.
Schriftenreihe:	LEA's communication series.
Schlagworte:	Corporate image. Crisis management. Apologizing. Corporations > Public relations. Business communication. Entreprises > Image. Gestion de crise. Excuses (Regret) Entreprises > Relations publiques. Communication dans l'entreprise. Sociétés > Relations publiques. corporate image. BUSINESS & ECONOMICS > Public Relations. Apologizing Business communication Corporate image Corporations > Public relations Crisis management
Online-Zugang:	Volltext
Zusammenfassung:	Examines the role of apology in response to public attack. It considers topics, from public figures and individuals to corporations and government. This book explores the ethics and the legal liabilities of apologies. Case studies are featured, including an international example for apology making from Japan.
Beschreibung:	1 online resource (ix, 250 pages)
Bibliographie:	Includes bibliographical references (pages 219-240) and indexes.
ISBN:	1410615596 9781410615596

Internformat

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520			\|a Examines the role of apology in response to public attack. It considers topics, from public figures and individuals to corporations and government. This book explores the ethics and the legal liabilities of apologies. Case studies are featured, including an international example for apology making from Japan.
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contents	Introduction -- Apologia, social drama, and public ritual -- Legality and liability -- Apologetic ethics / written with Sandra L. Borden -- Apologia and individuals : politicians, sports figures, and media celebrities -- Apologia and organizations : retail, manufacturing, and not-for-profits -- Institutional apologies : institutional, religious, and governmental -- Conclusions : corporate apologia, ideology, and ethical responses to criticism.
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series2	LEA's communication series
spelling	Hearit, Keith Michael. Crisis management by apology : corporate responses to allegations of wrongdoing / Keith Michael Hearit. Mahwah, N.J. : Lawrence Erlbaum Associates, ©2006. 1 online resource (ix, 250 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier data file LEA's communication series Includes bibliographical references (pages 219-240) and indexes. Introduction -- Apologia, social drama, and public ritual -- Legality and liability -- Apologetic ethics / written with Sandra L. Borden -- Apologia and individuals : politicians, sports figures, and media celebrities -- Apologia and organizations : retail, manufacturing, and not-for-profits -- Institutional apologies : institutional, religious, and governmental -- Conclusions : corporate apologia, ideology, and ethical responses to criticism. Print version record. Examines the role of apology in response to public attack. It considers topics, from public figures and individuals to corporations and government. This book explores the ethics and the legal liabilities of apologies. Case studies are featured, including an international example for apology making from Japan. Corporate image. http://id.loc.gov/authorities/subjects/sh85032900 Crisis management. http://id.loc.gov/authorities/subjects/sh85034122 Apologizing. http://id.loc.gov/authorities/subjects/sh85006042 Corporations Public relations. http://id.loc.gov/authorities/subjects/sh85108765 Business communication. http://id.loc.gov/authorities/subjects/sh87004551 Entreprises Image. Gestion de crise. Excuses (Regret) Entreprises Relations publiques. Communication dans l'entreprise. Sociétés Relations publiques. corporate image. aat BUSINESS & ECONOMICS Public Relations. bisacsh Apologizing fast Business communication fast Corporate image fast Corporations Public relations fast Crisis management fast has work: Crisis management by apology (Text) https://id.oclc.org/worldcat/entity/E39PCFYVRD448rj468JxfF8tJC https://id.oclc.org/worldcat/ontology/hasWork Print version: Hearit, Keith Michael. Crisis management by apology. Mahwah, N.J. : Lawrence Erlbaum Associates, ©2006 0805837884 0805837892 (DLC) 2005040114 (OCoLC)59147849 LEA's communication series. http://id.loc.gov/authorities/names/n93123409 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=158582 Volltext CBO01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=158582 Volltext
spellingShingle	Hearit, Keith Michael Crisis management by apology : corporate responses to allegations of wrongdoing / LEA's communication series. Introduction -- Apologia, social drama, and public ritual -- Legality and liability -- Apologetic ethics / written with Sandra L. Borden -- Apologia and individuals : politicians, sports figures, and media celebrities -- Apologia and organizations : retail, manufacturing, and not-for-profits -- Institutional apologies : institutional, religious, and governmental -- Conclusions : corporate apologia, ideology, and ethical responses to criticism. Corporate image. http://id.loc.gov/authorities/subjects/sh85032900 Crisis management. http://id.loc.gov/authorities/subjects/sh85034122 Apologizing. http://id.loc.gov/authorities/subjects/sh85006042 Corporations Public relations. http://id.loc.gov/authorities/subjects/sh85108765 Business communication. http://id.loc.gov/authorities/subjects/sh87004551 Entreprises Image. Gestion de crise. Excuses (Regret) Entreprises Relations publiques. Communication dans l'entreprise. Sociétés Relations publiques. corporate image. aat BUSINESS & ECONOMICS Public Relations. bisacsh Apologizing fast Business communication fast Corporate image fast Corporations Public relations fast Crisis management fast
subject_GND	http://id.loc.gov/authorities/subjects/sh85032900 http://id.loc.gov/authorities/subjects/sh85034122 http://id.loc.gov/authorities/subjects/sh85006042 http://id.loc.gov/authorities/subjects/sh85108765 http://id.loc.gov/authorities/subjects/sh87004551
title	Crisis management by apology : corporate responses to allegations of wrongdoing /
title_auth	Crisis management by apology : corporate responses to allegations of wrongdoing /
title_exact_search	Crisis management by apology : corporate responses to allegations of wrongdoing /
title_full	Crisis management by apology : corporate responses to allegations of wrongdoing / Keith Michael Hearit.
title_fullStr	Crisis management by apology : corporate responses to allegations of wrongdoing / Keith Michael Hearit.
title_full_unstemmed	Crisis management by apology : corporate responses to allegations of wrongdoing / Keith Michael Hearit.
title_short	Crisis management by apology :
title_sort	crisis management by apology corporate responses to allegations of wrongdoing
title_sub	corporate responses to allegations of wrongdoing /
topic	Corporate image. http://id.loc.gov/authorities/subjects/sh85032900 Crisis management. http://id.loc.gov/authorities/subjects/sh85034122 Apologizing. http://id.loc.gov/authorities/subjects/sh85006042 Corporations Public relations. http://id.loc.gov/authorities/subjects/sh85108765 Business communication. http://id.loc.gov/authorities/subjects/sh87004551 Entreprises Image. Gestion de crise. Excuses (Regret) Entreprises Relations publiques. Communication dans l'entreprise. Sociétés Relations publiques. corporate image. aat BUSINESS & ECONOMICS Public Relations. bisacsh Apologizing fast Business communication fast Corporate image fast Corporations Public relations fast Crisis management fast
topic_facet	Corporate image. Crisis management. Apologizing. Corporations Public relations. Business communication. Entreprises Image. Gestion de crise. Excuses (Regret) Entreprises Relations publiques. Communication dans l'entreprise. Sociétés Relations publiques. corporate image. BUSINESS & ECONOMICS Public Relations. Apologizing Business communication Corporate image Corporations Public relations Crisis management
url	https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=158582
work_keys_str_mv	AT hearitkeithmichael crisismanagementbyapologycorporateresponsestoallegationsofwrongdoing

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