The etiquette edge :: the unspoken rules for business success /
Enhance working relationships to build career advantage!
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
New York :
AMACOM, American Management Association,
©2005.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | Enhance working relationships to build career advantage! |
| Beschreibung: | 1 online resource (xiii, 192 pages) |
| Bibliographie: | Includes bibliographical references (pages 181-186) and index. |
| ISBN: | 0814428924 9780814428924 1281126853 9781281126856 |
Internformat
MARC
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| 100 | 1 | |a Langford, Beverly Y., |d 1942- |1 https://id.oclc.org/worldcat/entity/E39PCjGqtDT7wGCchcTBv767pP |0 http://id.loc.gov/authorities/names/n94000303 | |
| 245 | 1 | 4 | |a The etiquette edge : |b the unspoken rules for business success / |c Beverly Y. Langford. |
| 260 | |a New York : |b AMACOM, American Management Association, |c ©2005. | ||
| 300 | |a 1 online resource (xiii, 192 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 504 | |a Includes bibliographical references (pages 181-186) and index. | ||
| 588 | 0 | |a Print version record. | |
| 520 | |a Enhance working relationships to build career advantage! | ||
| 505 | 0 | |a Title; Copyright; Contents; Acknowledgments; Introduction: The Case for Courtesy; The Value of Courtesy to Your Career; Who Can Use This Book?; How to Get the Most from This Book; Test Your Courtesy Quotient (CQ); Part 1: Everyday Courtesy as a Credibility Builder; Chapter 1: Twenty-First Century Manners: Can Courtesy Survive in the Brave New World?; The High Cost of Incivility; Taking Personal Responsibility; What's In It for You?; The Constantly Changing Rules; The Bottom Line; Action Plan; Chapter 2: Credibility: Creating It and Keeping It; Mastering the Art of Straight Talk. | |
| 505 | 8 | |a The Bottom LineAction Plan; Chapter 3: Develop Your Gratitude Attitude: Say "Thank You" and Mean It; When in Doubt; The Bottom Line; Action Plan; Chapter 4: I See What You're Saying: Are Your Unspoken Messages Telling on You?; What Exactly Is Nonverbal Communication?; The Power of Nonverbal Communication; Interpreting Nonverbal Communication; Courtesy Is as Courtesy Does; Synchronize Your Body Language; Common Body Language and Its Meaning; The Bottom Line; Action Plan; Chapter 5: What the %#*! & Is Going On Here? Should We Put a Leash on Our Language?; Obscenity Goes Mainstream. | |
| 505 | 8 | |a The Professional Cost of CursingIs Vulgarity a First Amendment Right?; The Bottom Line; Action Plan; Chapter 6: Tell Me Less: Some Things Are Better Left Unsaid; Rebuilding the Barriers at Work; Balancing Openness and Privacy; When You Are the Recipient of Unwanted Information; What You Don't Say Tells a Lot; The Bottom Line; Action Plan; Chapter 7: Praiseworthy Praise: Giving Compliments that Count; The Power of Praise; Giving Praise; Praise as Feedback; Accepting Praise; The Bottom Line; Action Plan; Chapter 8: What Did You Say? Developing Your Ability to Listen; Listen for Success. | |
| 505 | 8 | |a The Bottom LineAction Plan; Chapter 9: Convenience or Curse? Is It Time for a Cell Phone Reality Check?; Keep the Technology in Perspective; The Bottom Line; Action Plan; Chapter 10: Travel Courtesy: Don't Leave Home Without It; Keeping the Skies Friendly; Once You Land: Courtesy at Home or Abroad; The Bottom Line; Action Plan; Part 2: Best Behaviors at Work: Interacting with Bosses and Peers; Chapter 11: Terror on Both Sides of the Desk: Relieving Interview Stress; Guidelines for the Interviewee; Guidelines for the Interviewer; On Either Side of the Desk; The Bottom Line; Action Plan. | |
| 505 | 8 | |a Chapter 12: The New Job: Getting Started on the Right FootPlan for Success in a New Position; The Bottom Line; Action Plan; Chapter 13: Office Space: Make Working Together More Enjoyable and Productive; Be a Considerate Colleague; A Team Approach to a Harmonious Workplace; The Bottom Line; Action Plan; Chapter 14: E-Mail: Think Before You Send; E-Mail Can Be Tricky Business; Leverage the Advantages of E-Mail; The Bottom Line; Action Plan; Chapter 15: Using the Telephone Productively: Conversations, Teleconferencing, and Voice Mail Messaging; Telephone Basics. | |
| 650 | 0 | |a Business etiquette. |0 http://id.loc.gov/authorities/subjects/sh85018298 | |
| 650 | 0 | |a Success in business. |0 http://id.loc.gov/authorities/subjects/sh85129589 | |
| 650 | 6 | |a Savoir-vivre |x Affaires. | |
| 650 | 6 | |a Succès dans les affaires. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Business Etiquette. |2 bisacsh | |
| 650 | 7 | |a Business etiquette |2 fast | |
| 650 | 7 | |a Success in business |2 fast | |
| 758 | |i has work: |a The etiquette edge (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGbfc6dgYGp4MwFtwKJxDq |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
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| author | Langford, Beverly Y., 1942- |
| author_GND | http://id.loc.gov/authorities/names/n94000303 |
| author_facet | Langford, Beverly Y., 1942- |
| author_role | |
| author_sort | Langford, Beverly Y., 1942- |
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| building | Verbundindex |
| bvnumber | localFWS |
| callnumber-first | H - Social Science |
| callnumber-label | HF5389 |
| callnumber-raw | HF5389 .L36 2005eb |
| callnumber-search | HF5389 .L36 2005eb |
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| contents | Title; Copyright; Contents; Acknowledgments; Introduction: The Case for Courtesy; The Value of Courtesy to Your Career; Who Can Use This Book?; How to Get the Most from This Book; Test Your Courtesy Quotient (CQ); Part 1: Everyday Courtesy as a Credibility Builder; Chapter 1: Twenty-First Century Manners: Can Courtesy Survive in the Brave New World?; The High Cost of Incivility; Taking Personal Responsibility; What's In It for You?; The Constantly Changing Rules; The Bottom Line; Action Plan; Chapter 2: Credibility: Creating It and Keeping It; Mastering the Art of Straight Talk. The Bottom LineAction Plan; Chapter 3: Develop Your Gratitude Attitude: Say "Thank You" and Mean It; When in Doubt; The Bottom Line; Action Plan; Chapter 4: I See What You're Saying: Are Your Unspoken Messages Telling on You?; What Exactly Is Nonverbal Communication?; The Power of Nonverbal Communication; Interpreting Nonverbal Communication; Courtesy Is as Courtesy Does; Synchronize Your Body Language; Common Body Language and Its Meaning; The Bottom Line; Action Plan; Chapter 5: What the %#*! & Is Going On Here? Should We Put a Leash on Our Language?; Obscenity Goes Mainstream. The Professional Cost of CursingIs Vulgarity a First Amendment Right?; The Bottom Line; Action Plan; Chapter 6: Tell Me Less: Some Things Are Better Left Unsaid; Rebuilding the Barriers at Work; Balancing Openness and Privacy; When You Are the Recipient of Unwanted Information; What You Don't Say Tells a Lot; The Bottom Line; Action Plan; Chapter 7: Praiseworthy Praise: Giving Compliments that Count; The Power of Praise; Giving Praise; Praise as Feedback; Accepting Praise; The Bottom Line; Action Plan; Chapter 8: What Did You Say? Developing Your Ability to Listen; Listen for Success. The Bottom LineAction Plan; Chapter 9: Convenience or Curse? Is It Time for a Cell Phone Reality Check?; Keep the Technology in Perspective; The Bottom Line; Action Plan; Chapter 10: Travel Courtesy: Don't Leave Home Without It; Keeping the Skies Friendly; Once You Land: Courtesy at Home or Abroad; The Bottom Line; Action Plan; Part 2: Best Behaviors at Work: Interacting with Bosses and Peers; Chapter 11: Terror on Both Sides of the Desk: Relieving Interview Stress; Guidelines for the Interviewee; Guidelines for the Interviewer; On Either Side of the Desk; The Bottom Line; Action Plan. Chapter 12: The New Job: Getting Started on the Right FootPlan for Success in a New Position; The Bottom Line; Action Plan; Chapter 13: Office Space: Make Working Together More Enjoyable and Productive; Be a Considerate Colleague; A Team Approach to a Harmonious Workplace; The Bottom Line; Action Plan; Chapter 14: E-Mail: Think Before You Send; E-Mail Can Be Tricky Business; Leverage the Advantages of E-Mail; The Bottom Line; Action Plan; Chapter 15: Using the Telephone Productively: Conversations, Teleconferencing, and Voice Mail Messaging; Telephone Basics. |
| ctrlnum | (OCoLC)61227453 |
| dewey-full | 395.5/2 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 395 - Etiquette (Manners) |
| dewey-raw | 395.5/2 |
| dewey-search | 395.5/2 |
| dewey-sort | 3395.5 12 |
| dewey-tens | 390 - Customs, etiquette, folklore |
| discipline | Sozial-/Kulturanthropologie / Empirische Kulturwissenschaft |
| format | Electronic eBook |
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| id | ZDB-4-EBA-ocm61227453 |
| illustrated | Not Illustrated |
| indexdate | 2024-11-27T13:15:45Z |
| institution | BVB |
| isbn | 0814428924 9780814428924 1281126853 9781281126856 |
| language | English |
| oclc_num | 61227453 |
| open_access_boolean | |
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| physical | 1 online resource (xiii, 192 pages) |
| psigel | ZDB-4-EBA |
| publishDate | 2005 |
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| publisher | AMACOM, American Management Association, |
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| spelling | Langford, Beverly Y., 1942- https://id.oclc.org/worldcat/entity/E39PCjGqtDT7wGCchcTBv767pP http://id.loc.gov/authorities/names/n94000303 The etiquette edge : the unspoken rules for business success / Beverly Y. Langford. New York : AMACOM, American Management Association, ©2005. 1 online resource (xiii, 192 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Includes bibliographical references (pages 181-186) and index. Print version record. Enhance working relationships to build career advantage! Title; Copyright; Contents; Acknowledgments; Introduction: The Case for Courtesy; The Value of Courtesy to Your Career; Who Can Use This Book?; How to Get the Most from This Book; Test Your Courtesy Quotient (CQ); Part 1: Everyday Courtesy as a Credibility Builder; Chapter 1: Twenty-First Century Manners: Can Courtesy Survive in the Brave New World?; The High Cost of Incivility; Taking Personal Responsibility; What's In It for You?; The Constantly Changing Rules; The Bottom Line; Action Plan; Chapter 2: Credibility: Creating It and Keeping It; Mastering the Art of Straight Talk. The Bottom LineAction Plan; Chapter 3: Develop Your Gratitude Attitude: Say "Thank You" and Mean It; When in Doubt; The Bottom Line; Action Plan; Chapter 4: I See What You're Saying: Are Your Unspoken Messages Telling on You?; What Exactly Is Nonverbal Communication?; The Power of Nonverbal Communication; Interpreting Nonverbal Communication; Courtesy Is as Courtesy Does; Synchronize Your Body Language; Common Body Language and Its Meaning; The Bottom Line; Action Plan; Chapter 5: What the %#*! & Is Going On Here? Should We Put a Leash on Our Language?; Obscenity Goes Mainstream. The Professional Cost of CursingIs Vulgarity a First Amendment Right?; The Bottom Line; Action Plan; Chapter 6: Tell Me Less: Some Things Are Better Left Unsaid; Rebuilding the Barriers at Work; Balancing Openness and Privacy; When You Are the Recipient of Unwanted Information; What You Don't Say Tells a Lot; The Bottom Line; Action Plan; Chapter 7: Praiseworthy Praise: Giving Compliments that Count; The Power of Praise; Giving Praise; Praise as Feedback; Accepting Praise; The Bottom Line; Action Plan; Chapter 8: What Did You Say? Developing Your Ability to Listen; Listen for Success. The Bottom LineAction Plan; Chapter 9: Convenience or Curse? Is It Time for a Cell Phone Reality Check?; Keep the Technology in Perspective; The Bottom Line; Action Plan; Chapter 10: Travel Courtesy: Don't Leave Home Without It; Keeping the Skies Friendly; Once You Land: Courtesy at Home or Abroad; The Bottom Line; Action Plan; Part 2: Best Behaviors at Work: Interacting with Bosses and Peers; Chapter 11: Terror on Both Sides of the Desk: Relieving Interview Stress; Guidelines for the Interviewee; Guidelines for the Interviewer; On Either Side of the Desk; The Bottom Line; Action Plan. Chapter 12: The New Job: Getting Started on the Right FootPlan for Success in a New Position; The Bottom Line; Action Plan; Chapter 13: Office Space: Make Working Together More Enjoyable and Productive; Be a Considerate Colleague; A Team Approach to a Harmonious Workplace; The Bottom Line; Action Plan; Chapter 14: E-Mail: Think Before You Send; E-Mail Can Be Tricky Business; Leverage the Advantages of E-Mail; The Bottom Line; Action Plan; Chapter 15: Using the Telephone Productively: Conversations, Teleconferencing, and Voice Mail Messaging; Telephone Basics. Business etiquette. http://id.loc.gov/authorities/subjects/sh85018298 Success in business. http://id.loc.gov/authorities/subjects/sh85129589 Savoir-vivre Affaires. Succès dans les affaires. BUSINESS & ECONOMICS Business Etiquette. bisacsh Business etiquette fast Success in business fast has work: The etiquette edge (Text) https://id.oclc.org/worldcat/entity/E39PCGbfc6dgYGp4MwFtwKJxDq https://id.oclc.org/worldcat/ontology/hasWork Print version: Langford, Beverly Y., 1942- Etiquette edge. New York : AMACOM, American Management Association, ©2005 0814472427 (DLC) 2005007239 (OCoLC)58526311 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=134109 Volltext |
| spellingShingle | Langford, Beverly Y., 1942- The etiquette edge : the unspoken rules for business success / Title; Copyright; Contents; Acknowledgments; Introduction: The Case for Courtesy; The Value of Courtesy to Your Career; Who Can Use This Book?; How to Get the Most from This Book; Test Your Courtesy Quotient (CQ); Part 1: Everyday Courtesy as a Credibility Builder; Chapter 1: Twenty-First Century Manners: Can Courtesy Survive in the Brave New World?; The High Cost of Incivility; Taking Personal Responsibility; What's In It for You?; The Constantly Changing Rules; The Bottom Line; Action Plan; Chapter 2: Credibility: Creating It and Keeping It; Mastering the Art of Straight Talk. The Bottom LineAction Plan; Chapter 3: Develop Your Gratitude Attitude: Say "Thank You" and Mean It; When in Doubt; The Bottom Line; Action Plan; Chapter 4: I See What You're Saying: Are Your Unspoken Messages Telling on You?; What Exactly Is Nonverbal Communication?; The Power of Nonverbal Communication; Interpreting Nonverbal Communication; Courtesy Is as Courtesy Does; Synchronize Your Body Language; Common Body Language and Its Meaning; The Bottom Line; Action Plan; Chapter 5: What the %#*! & Is Going On Here? Should We Put a Leash on Our Language?; Obscenity Goes Mainstream. The Professional Cost of CursingIs Vulgarity a First Amendment Right?; The Bottom Line; Action Plan; Chapter 6: Tell Me Less: Some Things Are Better Left Unsaid; Rebuilding the Barriers at Work; Balancing Openness and Privacy; When You Are the Recipient of Unwanted Information; What You Don't Say Tells a Lot; The Bottom Line; Action Plan; Chapter 7: Praiseworthy Praise: Giving Compliments that Count; The Power of Praise; Giving Praise; Praise as Feedback; Accepting Praise; The Bottom Line; Action Plan; Chapter 8: What Did You Say? Developing Your Ability to Listen; Listen for Success. The Bottom LineAction Plan; Chapter 9: Convenience or Curse? Is It Time for a Cell Phone Reality Check?; Keep the Technology in Perspective; The Bottom Line; Action Plan; Chapter 10: Travel Courtesy: Don't Leave Home Without It; Keeping the Skies Friendly; Once You Land: Courtesy at Home or Abroad; The Bottom Line; Action Plan; Part 2: Best Behaviors at Work: Interacting with Bosses and Peers; Chapter 11: Terror on Both Sides of the Desk: Relieving Interview Stress; Guidelines for the Interviewee; Guidelines for the Interviewer; On Either Side of the Desk; The Bottom Line; Action Plan. Chapter 12: The New Job: Getting Started on the Right FootPlan for Success in a New Position; The Bottom Line; Action Plan; Chapter 13: Office Space: Make Working Together More Enjoyable and Productive; Be a Considerate Colleague; A Team Approach to a Harmonious Workplace; The Bottom Line; Action Plan; Chapter 14: E-Mail: Think Before You Send; E-Mail Can Be Tricky Business; Leverage the Advantages of E-Mail; The Bottom Line; Action Plan; Chapter 15: Using the Telephone Productively: Conversations, Teleconferencing, and Voice Mail Messaging; Telephone Basics. Business etiquette. http://id.loc.gov/authorities/subjects/sh85018298 Success in business. http://id.loc.gov/authorities/subjects/sh85129589 Savoir-vivre Affaires. Succès dans les affaires. BUSINESS & ECONOMICS Business Etiquette. bisacsh Business etiquette fast Success in business fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85018298 http://id.loc.gov/authorities/subjects/sh85129589 |
| title | The etiquette edge : the unspoken rules for business success / |
| title_auth | The etiquette edge : the unspoken rules for business success / |
| title_exact_search | The etiquette edge : the unspoken rules for business success / |
| title_full | The etiquette edge : the unspoken rules for business success / Beverly Y. Langford. |
| title_fullStr | The etiquette edge : the unspoken rules for business success / Beverly Y. Langford. |
| title_full_unstemmed | The etiquette edge : the unspoken rules for business success / Beverly Y. Langford. |
| title_short | The etiquette edge : |
| title_sort | etiquette edge the unspoken rules for business success |
| title_sub | the unspoken rules for business success / |
| topic | Business etiquette. http://id.loc.gov/authorities/subjects/sh85018298 Success in business. http://id.loc.gov/authorities/subjects/sh85129589 Savoir-vivre Affaires. Succès dans les affaires. BUSINESS & ECONOMICS Business Etiquette. bisacsh Business etiquette fast Success in business fast |
| topic_facet | Business etiquette. Success in business. Savoir-vivre Affaires. Succès dans les affaires. BUSINESS & ECONOMICS Business Etiquette. Business etiquette Success in business |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=134109 |
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