Selling to major accounts :: tools, techniques, and practical solutions for the sales manager /
In most businesses, 80% of the revenue comes from 20% of the customers. Management of these key accounts demands discipline, direction, and purpose. Account managers and salespeople must be able to identify and capture key opportunities and use a systematic approach to growing the accounts. Here...
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
New York :
American Management Assoc.,
1999.
|
Schlagworte: | |
Online-Zugang: | Volltext |
Zusammenfassung: | In most businesses, 80% of the revenue comes from 20% of the customers. Management of these key accounts demands discipline, direction, and purpose. Account managers and salespeople must be able to identify and capture key opportunities and use a systematic approach to growing the accounts. Here's where they'll fired the powerful tools, processes, and techniques to succeed. -- Provided by publisher. |
Beschreibung: | 1 online resource (xiii, 322 pages :) |
Bibliographie: | Includes bibliographical references and index. |
ISBN: | 081442435X 9780814424353 9780814404621 0814404626 |
Internformat
MARC
LEADER | 00000cam a2200000 a 4500 | ||
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100 | 1 | |a Bacon, Terry R. | |
245 | 1 | 0 | |a Selling to major accounts : |b tools, techniques, and practical solutions for the sales manager / |c Terry R. Bacon. |
260 | |a New York : |b American Management Assoc., |c 1999. | ||
300 | |a 1 online resource (xiii, 322 pages :) | ||
336 | |a text |b txt |2 rdacontent | ||
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504 | |a Includes bibliographical references and index. | ||
588 | 0 | |a Print version record. | |
505 | 0 | |a |g pt. I. |t Introduction. |g 1. |t What Is Strategic Account Management? |g 2. |t The Roles and Responsibilities of Strategic Account Managers. |g 3. |t The Four Types of Customer Relationships -- |g pt. II. |t The Foundations of Strategic Account Management. |g 4. |t The Management in Strategic Account Management. |g 5. |t Strategic Account Management as an Instrument of Corporate Strategy. |g 6. |t Identifying Strategic Accounts. |g 7. |t Building Account Teams -- |g pt. III. |t Account Planning. |g 8. |t The Account Planning Process. |g 9. |t Gathering Information. |g 10. |t Analyzing Your Customer. |g 11. |t Analyzing Your Competitors. |g 12. |t Analyzing Your Position. |g 13. |t Developing Account Strategy -- |g pt. IV. |t Implementing the Account Plan. |g 14. |t Building Internal Support. |g 15. |t Managing Relationships. | |
520 | |a In most businesses, 80% of the revenue comes from 20% of the customers. Management of these key accounts demands discipline, direction, and purpose. Account managers and salespeople must be able to identify and capture key opportunities and use a systematic approach to growing the accounts. Here's where they'll fired the powerful tools, processes, and techniques to succeed. -- Provided by publisher. | ||
650 | 0 | |a Selling |x Key accounts. |0 http://id.loc.gov/authorities/subjects/sh85119840 | |
650 | 0 | |a Customer loyalty. |0 http://id.loc.gov/authorities/subjects/sh97009091 | |
650 | 0 | |a Marketing |x Key accounts. |0 http://id.loc.gov/authorities/subjects/sh85081337 | |
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650 | 7 | |a Customer loyalty |2 fast | |
650 | 7 | |a Selling |x Key accounts |2 fast | |
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776 | 0 | 8 | |i Print version: |a Bacon, Terry R. |t Selling to major accounts. |d New York : American Management Assoc., 1999 |z 0814404626 |w (DLC) 99024260 |w (OCoLC)40990229 |
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Datensatz im Suchindex
DE-BY-FWS_katkey | ZDB-4-EBA-ocm45731117 |
---|---|
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adam_text | |
any_adam_object | |
author | Bacon, Terry R. |
author_facet | Bacon, Terry R. |
author_role | |
author_sort | Bacon, Terry R. |
author_variant | t r b tr trb |
building | Verbundindex |
bvnumber | localFWS |
callnumber-first | H - Social Science |
callnumber-label | HF5438 |
callnumber-raw | HF5438.8.K48 B33 1999eb |
callnumber-search | HF5438.8.K48 B33 1999eb |
callnumber-sort | HF 45438.8 K48 B33 41999EB |
callnumber-subject | HF - Commerce |
collection | ZDB-4-EBA |
contents | |g pt. I. |t Introduction. |g 1. |t What Is Strategic Account Management? |g 2. |t The Roles and Responsibilities of Strategic Account Managers. |g 3. |t The Four Types of Customer Relationships -- |g pt. II. |t The Foundations of Strategic Account Management. |g 4. |t The Management in Strategic Account Management. |g 5. |t Strategic Account Management as an Instrument of Corporate Strategy. |g 6. |t Identifying Strategic Accounts. |g 7. |t Building Account Teams -- |g pt. III. |t Account Planning. |g 8. |t The Account Planning Process. |g 9. |t Gathering Information. |g 10. |t Analyzing Your Customer. |g 11. |t Analyzing Your Competitors. |g 12. |t Analyzing Your Position. |g 13. |t Developing Account Strategy -- |g pt. IV. |t Implementing the Account Plan. |g 14. |t Building Internal Support. |g 15. |t Managing Relationships. |
ctrlnum | (OCoLC)45731117 |
dewey-full | 658.85 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.85 |
dewey-search | 658.85 |
dewey-sort | 3658.85 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
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id | ZDB-4-EBA-ocm45731117 |
illustrated | Illustrated |
indexdate | 2024-10-25T16:15:42Z |
institution | BVB |
isbn | 081442435X 9780814424353 9780814404621 0814404626 |
language | English |
oclc_num | 45731117 |
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physical | 1 online resource (xiii, 322 pages :) |
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publisher | American Management Assoc., |
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spelling | Bacon, Terry R. Selling to major accounts : tools, techniques, and practical solutions for the sales manager / Terry R. Bacon. New York : American Management Assoc., 1999. 1 online resource (xiii, 322 pages :) text txt rdacontent computer c rdamedia online resource cr rdacarrier Includes bibliographical references and index. Print version record. |g pt. I. |t Introduction. |g 1. |t What Is Strategic Account Management? |g 2. |t The Roles and Responsibilities of Strategic Account Managers. |g 3. |t The Four Types of Customer Relationships -- |g pt. II. |t The Foundations of Strategic Account Management. |g 4. |t The Management in Strategic Account Management. |g 5. |t Strategic Account Management as an Instrument of Corporate Strategy. |g 6. |t Identifying Strategic Accounts. |g 7. |t Building Account Teams -- |g pt. III. |t Account Planning. |g 8. |t The Account Planning Process. |g 9. |t Gathering Information. |g 10. |t Analyzing Your Customer. |g 11. |t Analyzing Your Competitors. |g 12. |t Analyzing Your Position. |g 13. |t Developing Account Strategy -- |g pt. IV. |t Implementing the Account Plan. |g 14. |t Building Internal Support. |g 15. |t Managing Relationships. In most businesses, 80% of the revenue comes from 20% of the customers. Management of these key accounts demands discipline, direction, and purpose. Account managers and salespeople must be able to identify and capture key opportunities and use a systematic approach to growing the accounts. Here's where they'll fired the powerful tools, processes, and techniques to succeed. -- Provided by publisher. Selling Key accounts. http://id.loc.gov/authorities/subjects/sh85119840 Customer loyalty. http://id.loc.gov/authorities/subjects/sh97009091 Marketing Key accounts. http://id.loc.gov/authorities/subjects/sh85081337 Budgets de publicité. Consommateurs Fidélité. BUSINESS & ECONOMICS Marketing General. bisacsh BUSINESS & ECONOMICS Distribution. bisacsh Marketing Key accounts fast Customer loyalty fast Selling Key accounts fast has work: Selling to major accounts (Text) https://id.oclc.org/worldcat/entity/E39PCGXw7HJytKqg74fJMbddBd https://id.oclc.org/worldcat/ontology/hasWork Print version: Bacon, Terry R. Selling to major accounts. New York : American Management Assoc., 1999 0814404626 (DLC) 99024260 (OCoLC)40990229 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=43868 Volltext CBO01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=43868 Volltext |
spellingShingle | Bacon, Terry R. Selling to major accounts : tools, techniques, and practical solutions for the sales manager / |g pt. I. |t Introduction. |g 1. |t What Is Strategic Account Management? |g 2. |t The Roles and Responsibilities of Strategic Account Managers. |g 3. |t The Four Types of Customer Relationships -- |g pt. II. |t The Foundations of Strategic Account Management. |g 4. |t The Management in Strategic Account Management. |g 5. |t Strategic Account Management as an Instrument of Corporate Strategy. |g 6. |t Identifying Strategic Accounts. |g 7. |t Building Account Teams -- |g pt. III. |t Account Planning. |g 8. |t The Account Planning Process. |g 9. |t Gathering Information. |g 10. |t Analyzing Your Customer. |g 11. |t Analyzing Your Competitors. |g 12. |t Analyzing Your Position. |g 13. |t Developing Account Strategy -- |g pt. IV. |t Implementing the Account Plan. |g 14. |t Building Internal Support. |g 15. |t Managing Relationships. Selling Key accounts. http://id.loc.gov/authorities/subjects/sh85119840 Customer loyalty. http://id.loc.gov/authorities/subjects/sh97009091 Marketing Key accounts. http://id.loc.gov/authorities/subjects/sh85081337 Budgets de publicité. Consommateurs Fidélité. BUSINESS & ECONOMICS Marketing General. bisacsh BUSINESS & ECONOMICS Distribution. bisacsh Marketing Key accounts fast Customer loyalty fast Selling Key accounts fast |
subject_GND | http://id.loc.gov/authorities/subjects/sh85119840 http://id.loc.gov/authorities/subjects/sh97009091 http://id.loc.gov/authorities/subjects/sh85081337 |
title | Selling to major accounts : tools, techniques, and practical solutions for the sales manager / |
title_auth | Selling to major accounts : tools, techniques, and practical solutions for the sales manager / |
title_exact_search | Selling to major accounts : tools, techniques, and practical solutions for the sales manager / |
title_full | Selling to major accounts : tools, techniques, and practical solutions for the sales manager / Terry R. Bacon. |
title_fullStr | Selling to major accounts : tools, techniques, and practical solutions for the sales manager / Terry R. Bacon. |
title_full_unstemmed | Selling to major accounts : tools, techniques, and practical solutions for the sales manager / Terry R. Bacon. |
title_short | Selling to major accounts : |
title_sort | selling to major accounts tools techniques and practical solutions for the sales manager |
title_sub | tools, techniques, and practical solutions for the sales manager / |
topic | Selling Key accounts. http://id.loc.gov/authorities/subjects/sh85119840 Customer loyalty. http://id.loc.gov/authorities/subjects/sh97009091 Marketing Key accounts. http://id.loc.gov/authorities/subjects/sh85081337 Budgets de publicité. Consommateurs Fidélité. BUSINESS & ECONOMICS Marketing General. bisacsh BUSINESS & ECONOMICS Distribution. bisacsh Marketing Key accounts fast Customer loyalty fast Selling Key accounts fast |
topic_facet | Selling Key accounts. Customer loyalty. Marketing Key accounts. Budgets de publicité. Consommateurs Fidélité. BUSINESS & ECONOMICS Marketing General. BUSINESS & ECONOMICS Distribution. Marketing Key accounts Customer loyalty Selling Key accounts |
url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=43868 |
work_keys_str_mv | AT baconterryr sellingtomajoraccountstoolstechniquesandpracticalsolutionsforthesalesmanager |