Patron behavior in libraries :: a handbook of positive approaches to negative situations /
How do you deal with homeless patrons who come to the library to sleep? What about young adults who come to the library to party? Just what is a 'patron behavior policy' and does your library need one?Sixteen experts have teamed up to provide authoritative answers to these and many other q...
Gespeichert in:
Weitere Verfasser: | , |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Chicago :
American Library Association,
1996.
|
Schriftenreihe: | ALA editions.
|
Schlagworte: | |
Online-Zugang: | Volltext |
Zusammenfassung: | How do you deal with homeless patrons who come to the library to sleep? What about young adults who come to the library to party? Just what is a 'patron behavior policy' and does your library need one?Sixteen experts have teamed up to provide authoritative answers to these and many other questions--and to provide sound strategies for dealing with negative patron behavior. They provide practical prescriptive guidelines for identifying and effectively responding to a variety of behavior problems. Plus, they offer librarians proactive methods for preventing patron problems. |
Beschreibung: | 1 online resource (viii, 160 pages) |
Format: | Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. |
Bibliographie: | Includes bibliographical references and index. |
ISBN: | 0585318697 9780585318691 |
Internformat
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245 | 0 | 0 | |a Patron behavior in libraries : |b a handbook of positive approaches to negative situations / |c [edited by] Beth McNeil and Denise J. Johnson. |
260 | |a Chicago : |b American Library Association, |c 1996. | ||
300 | |a 1 online resource (viii, 160 pages) | ||
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337 | |a computer |b c |2 rdamedia | ||
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347 | |a data file | ||
490 | 1 | |a ALA editions | |
504 | |a Includes bibliographical references and index. | ||
588 | 0 | |a Print version record. | |
505 | 0 | |a Down and out in the reading room : the homeless in the public library / Bruce A. Shuman -- Mentally ill patrons / Charles A. Salter and Jeffrey L. Salter -- Opposites attract : young adults and libraries / Patrick Jones -- Older adults : problems and needs / Linda Marie Golian and Linda Lou Wiler -- Deinstitutionalized and disabled patrons : opportunities and solutions / Fay Zipkowitz -- Problems with patrons in the academic library / Emerita M. Cuesta -- Crime in academic libraries / Mary M. Harrison, Alison Armstrong, and David Hollenbeck -- Legal issues regarding library patrons / Katherine Malmquist -- Sexual harassment in the library ; Sexual behavior in libraries / Denise J. Johnson -- Active listening : alleviating patron problems through communication / Nathan M. Smith -- Developing and implementing a patron behavior policy / Linda A. Morrissett -- Literature on library patrons : an annotated guide / Beth McNeil. | |
506 | |3 Use copy |f Restrictions unspecified |2 star |5 MiAaHDL | ||
533 | |a Electronic reproduction. |b [Place of publication not identified] : |c HathiTrust Digital Library, |d 2010. |5 MiAaHDL | ||
538 | |a Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. |u http://purl.oclc.org/DLF/benchrepro0212 |5 MiAaHDL | ||
583 | 1 | |a digitized |c 2010 |h HathiTrust Digital Library |l committed to preserve |2 pda |5 MiAaHDL | |
546 | |a English. | ||
520 | |a How do you deal with homeless patrons who come to the library to sleep? What about young adults who come to the library to party? Just what is a 'patron behavior policy' and does your library need one?Sixteen experts have teamed up to provide authoritative answers to these and many other questions--and to provide sound strategies for dealing with negative patron behavior. They provide practical prescriptive guidelines for identifying and effectively responding to a variety of behavior problems. Plus, they offer librarians proactive methods for preventing patron problems. | ||
650 | 0 | |a Public services (Libraries) |z United States. | |
650 | 0 | |a Libraries |x Security measures |z United States. | |
650 | 0 | |a Libraries. |0 http://id.loc.gov/authorities/subjects/sh85076502 | |
650 | 1 | |a Libraries. | |
650 | 1 | 2 | |a Libraries |
650 | 1 | 2 | |a Social Behavior Disorders |
650 | 2 | 2 | |a Library Services |
650 | 2 | 2 | |a Security Measures |
650 | 6 | |a Bibliothèques |x Services aux usagers |z États-Unis. | |
650 | 6 | |a Bibliothèques |x Sécurité |x Mesures |z États-Unis. | |
650 | 6 | |a Bibliothèques. | |
650 | 7 | |a libraries (buildings) |2 aat | |
650 | 7 | |a LANGUAGE ARTS & DISCIPLINES |x Library & Information Science |x General. |2 bisacsh | |
650 | 7 | |a Libraries |2 fast | |
650 | 7 | |a Libraries |x Security measures |2 fast | |
650 | 7 | |a Public services (Libraries) |2 fast | |
651 | 7 | |a United States |2 fast |1 https://id.oclc.org/worldcat/entity/E39PBJtxgQXMWqmjMjjwXRHgrq | |
650 | 1 | 7 | |a Bibliotheekgebruikers. |2 gtt |
650 | 1 | 7 | |a Gedragsregels. |2 gtt |
650 | 7 | |a Bibliothèques |x Services aux publics |z États-Unis. |2 ram | |
650 | 7 | |a Bibliothèques |x Mesures de sûreté |z États-Unis. |2 ram | |
650 | 7 | |a Public services (Libraries) |z United States. |2 nli | |
650 | 7 | |a Libraries |x Security measures |z United States. |2 nli | |
650 | 7 | |a bibliothèque |x conflit (psychologie) |z Etats-Unis |v études diverses. |2 rero | |
650 | 7 | |a bibliothèque |x sécurité |z Etats-Unis |v études diverses. |2 rero | |
650 | 7 | |a bibliothèque |x usager |z Etats-Unis |v études diverses. |2 rero | |
653 | 0 | |a Libraries |a Management | |
700 | 1 | |a McNeil, Beth. |0 http://id.loc.gov/authorities/names/n95085469 | |
700 | 1 | |a Johnson, Denise J. |0 http://id.loc.gov/authorities/names/n95085486 | |
758 | |i has work: |a Patron behavior in libraries (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGdpTqVGVWTc48RhVGvDmb |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
776 | 0 | 8 | |i Print version: |t Patron behavior in libraries. |d Chicago : American Library Association, 1996 |z 0838906621 |w (DLC) 95040639 |w (OCoLC)33101707 |
830 | 0 | |a ALA editions. | |
856 | 4 | 0 | |l FWS01 |p ZDB-4-EBA |q FWS_PDA_EBA |u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=45118 |3 Volltext |
936 | |a BATCHLOAD | ||
938 | |a EBSCOhost |b EBSC |n 45118 | ||
938 | |a Internet Archive |b INAR |n patronbehaviorin00beth | ||
938 | |a YBP Library Services |b YANK |n 2321416 | ||
994 | |a 92 |b GEBAY | ||
912 | |a ZDB-4-EBA | ||
049 | |a DE-863 |
Datensatz im Suchindex
DE-BY-FWS_katkey | ZDB-4-EBA-ocm45731116 |
---|---|
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adam_text | |
any_adam_object | |
author2 | McNeil, Beth Johnson, Denise J. |
author2_role | |
author2_variant | b m bm d j j dj djj |
author_GND | http://id.loc.gov/authorities/names/n95085469 http://id.loc.gov/authorities/names/n95085486 |
author_facet | McNeil, Beth Johnson, Denise J. |
author_sort | McNeil, Beth |
building | Verbundindex |
bvnumber | localFWS |
callnumber-first | Z - Library Science |
callnumber-label | Z711 |
callnumber-raw | Z711 .P338 1996eb |
callnumber-search | Z711 .P338 1996eb |
callnumber-sort | Z 3711 P338 41996EB |
callnumber-subject | Z - Books and Writing |
collection | ZDB-4-EBA |
contents | Down and out in the reading room : the homeless in the public library / Bruce A. Shuman -- Mentally ill patrons / Charles A. Salter and Jeffrey L. Salter -- Opposites attract : young adults and libraries / Patrick Jones -- Older adults : problems and needs / Linda Marie Golian and Linda Lou Wiler -- Deinstitutionalized and disabled patrons : opportunities and solutions / Fay Zipkowitz -- Problems with patrons in the academic library / Emerita M. Cuesta -- Crime in academic libraries / Mary M. Harrison, Alison Armstrong, and David Hollenbeck -- Legal issues regarding library patrons / Katherine Malmquist -- Sexual harassment in the library ; Sexual behavior in libraries / Denise J. Johnson -- Active listening : alleviating patron problems through communication / Nathan M. Smith -- Developing and implementing a patron behavior policy / Linda A. Morrissett -- Literature on library patrons : an annotated guide / Beth McNeil. |
ctrlnum | (OCoLC)45731116 |
dewey-full | 025.5 |
dewey-hundreds | 000 - Computer science, information, general works |
dewey-ones | 025 - Operations of libraries and archives |
dewey-raw | 025.5 |
dewey-search | 025.5 |
dewey-sort | 225.5 |
dewey-tens | 020 - Library and information sciences |
discipline | Allgemeines |
format | Electronic eBook |
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geographic | United States fast https://id.oclc.org/worldcat/entity/E39PBJtxgQXMWqmjMjjwXRHgrq |
geographic_facet | United States |
id | ZDB-4-EBA-ocm45731116 |
illustrated | Not Illustrated |
indexdate | 2024-11-27T13:15:09Z |
institution | BVB |
isbn | 0585318697 9780585318691 |
language | English |
oclc_num | 45731116 |
open_access_boolean | |
owner | MAIN DE-863 DE-BY-FWS |
owner_facet | MAIN DE-863 DE-BY-FWS |
physical | 1 online resource (viii, 160 pages) |
psigel | ZDB-4-EBA |
publishDate | 1996 |
publishDateSearch | 1996 |
publishDateSort | 1996 |
publisher | American Library Association, |
record_format | marc |
series | ALA editions. |
series2 | ALA editions |
spelling | Patron behavior in libraries : a handbook of positive approaches to negative situations / [edited by] Beth McNeil and Denise J. Johnson. Chicago : American Library Association, 1996. 1 online resource (viii, 160 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier data file ALA editions Includes bibliographical references and index. Print version record. Down and out in the reading room : the homeless in the public library / Bruce A. Shuman -- Mentally ill patrons / Charles A. Salter and Jeffrey L. Salter -- Opposites attract : young adults and libraries / Patrick Jones -- Older adults : problems and needs / Linda Marie Golian and Linda Lou Wiler -- Deinstitutionalized and disabled patrons : opportunities and solutions / Fay Zipkowitz -- Problems with patrons in the academic library / Emerita M. Cuesta -- Crime in academic libraries / Mary M. Harrison, Alison Armstrong, and David Hollenbeck -- Legal issues regarding library patrons / Katherine Malmquist -- Sexual harassment in the library ; Sexual behavior in libraries / Denise J. Johnson -- Active listening : alleviating patron problems through communication / Nathan M. Smith -- Developing and implementing a patron behavior policy / Linda A. Morrissett -- Literature on library patrons : an annotated guide / Beth McNeil. Use copy Restrictions unspecified star MiAaHDL Electronic reproduction. [Place of publication not identified] : HathiTrust Digital Library, 2010. MiAaHDL Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. http://purl.oclc.org/DLF/benchrepro0212 MiAaHDL digitized 2010 HathiTrust Digital Library committed to preserve pda MiAaHDL English. How do you deal with homeless patrons who come to the library to sleep? What about young adults who come to the library to party? Just what is a 'patron behavior policy' and does your library need one?Sixteen experts have teamed up to provide authoritative answers to these and many other questions--and to provide sound strategies for dealing with negative patron behavior. They provide practical prescriptive guidelines for identifying and effectively responding to a variety of behavior problems. Plus, they offer librarians proactive methods for preventing patron problems. Public services (Libraries) United States. Libraries Security measures United States. Libraries. http://id.loc.gov/authorities/subjects/sh85076502 Libraries. Libraries Social Behavior Disorders Library Services Security Measures Bibliothèques Services aux usagers États-Unis. Bibliothèques Sécurité Mesures États-Unis. Bibliothèques. libraries (buildings) aat LANGUAGE ARTS & DISCIPLINES Library & Information Science General. bisacsh Libraries fast Libraries Security measures fast Public services (Libraries) fast United States fast https://id.oclc.org/worldcat/entity/E39PBJtxgQXMWqmjMjjwXRHgrq Bibliotheekgebruikers. gtt Gedragsregels. gtt Bibliothèques Services aux publics États-Unis. ram Bibliothèques Mesures de sûreté États-Unis. ram Public services (Libraries) United States. nli Libraries Security measures United States. nli bibliothèque conflit (psychologie) Etats-Unis études diverses. rero bibliothèque sécurité Etats-Unis études diverses. rero bibliothèque usager Etats-Unis études diverses. rero Libraries Management McNeil, Beth. http://id.loc.gov/authorities/names/n95085469 Johnson, Denise J. http://id.loc.gov/authorities/names/n95085486 has work: Patron behavior in libraries (Text) https://id.oclc.org/worldcat/entity/E39PCGdpTqVGVWTc48RhVGvDmb https://id.oclc.org/worldcat/ontology/hasWork Print version: Patron behavior in libraries. Chicago : American Library Association, 1996 0838906621 (DLC) 95040639 (OCoLC)33101707 ALA editions. FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=45118 Volltext |
spellingShingle | Patron behavior in libraries : a handbook of positive approaches to negative situations / ALA editions. Down and out in the reading room : the homeless in the public library / Bruce A. Shuman -- Mentally ill patrons / Charles A. Salter and Jeffrey L. Salter -- Opposites attract : young adults and libraries / Patrick Jones -- Older adults : problems and needs / Linda Marie Golian and Linda Lou Wiler -- Deinstitutionalized and disabled patrons : opportunities and solutions / Fay Zipkowitz -- Problems with patrons in the academic library / Emerita M. Cuesta -- Crime in academic libraries / Mary M. Harrison, Alison Armstrong, and David Hollenbeck -- Legal issues regarding library patrons / Katherine Malmquist -- Sexual harassment in the library ; Sexual behavior in libraries / Denise J. Johnson -- Active listening : alleviating patron problems through communication / Nathan M. Smith -- Developing and implementing a patron behavior policy / Linda A. Morrissett -- Literature on library patrons : an annotated guide / Beth McNeil. Public services (Libraries) United States. Libraries Security measures United States. Libraries. http://id.loc.gov/authorities/subjects/sh85076502 Libraries. Libraries Social Behavior Disorders Library Services Security Measures Bibliothèques Services aux usagers États-Unis. Bibliothèques Sécurité Mesures États-Unis. Bibliothèques. libraries (buildings) aat LANGUAGE ARTS & DISCIPLINES Library & Information Science General. bisacsh Libraries fast Libraries Security measures fast Public services (Libraries) fast Bibliotheekgebruikers. gtt Gedragsregels. gtt Bibliothèques Services aux publics États-Unis. ram Bibliothèques Mesures de sûreté États-Unis. ram Public services (Libraries) United States. nli Libraries Security measures United States. nli bibliothèque conflit (psychologie) Etats-Unis études diverses. rero bibliothèque sécurité Etats-Unis études diverses. rero bibliothèque usager Etats-Unis études diverses. rero |
subject_GND | http://id.loc.gov/authorities/subjects/sh85076502 |
title | Patron behavior in libraries : a handbook of positive approaches to negative situations / |
title_auth | Patron behavior in libraries : a handbook of positive approaches to negative situations / |
title_exact_search | Patron behavior in libraries : a handbook of positive approaches to negative situations / |
title_full | Patron behavior in libraries : a handbook of positive approaches to negative situations / [edited by] Beth McNeil and Denise J. Johnson. |
title_fullStr | Patron behavior in libraries : a handbook of positive approaches to negative situations / [edited by] Beth McNeil and Denise J. Johnson. |
title_full_unstemmed | Patron behavior in libraries : a handbook of positive approaches to negative situations / [edited by] Beth McNeil and Denise J. Johnson. |
title_short | Patron behavior in libraries : |
title_sort | patron behavior in libraries a handbook of positive approaches to negative situations |
title_sub | a handbook of positive approaches to negative situations / |
topic | Public services (Libraries) United States. Libraries Security measures United States. Libraries. http://id.loc.gov/authorities/subjects/sh85076502 Libraries. Libraries Social Behavior Disorders Library Services Security Measures Bibliothèques Services aux usagers États-Unis. Bibliothèques Sécurité Mesures États-Unis. Bibliothèques. libraries (buildings) aat LANGUAGE ARTS & DISCIPLINES Library & Information Science General. bisacsh Libraries fast Libraries Security measures fast Public services (Libraries) fast Bibliotheekgebruikers. gtt Gedragsregels. gtt Bibliothèques Services aux publics États-Unis. ram Bibliothèques Mesures de sûreté États-Unis. ram Public services (Libraries) United States. nli Libraries Security measures United States. nli bibliothèque conflit (psychologie) Etats-Unis études diverses. rero bibliothèque sécurité Etats-Unis études diverses. rero bibliothèque usager Etats-Unis études diverses. rero |
topic_facet | Public services (Libraries) United States. Libraries Security measures United States. Libraries. Libraries Social Behavior Disorders Library Services Security Measures Bibliothèques Services aux usagers États-Unis. Bibliothèques Sécurité Mesures États-Unis. Bibliothèques. libraries (buildings) LANGUAGE ARTS & DISCIPLINES Library & Information Science General. Libraries Security measures Public services (Libraries) United States Bibliotheekgebruikers. Gedragsregels. Bibliothèques Services aux publics États-Unis. Bibliothèques Mesures de sûreté États-Unis. bibliothèque conflit (psychologie) Etats-Unis études diverses. bibliothèque sécurité Etats-Unis études diverses. bibliothèque usager Etats-Unis études diverses. |
url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=45118 |
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