Digital adoption during COVID-19: Cross-country evidence from microdata

The COVID-19 pandemic caused an unprecedented global economic downturn, affecting productivity, business dynamics, and digital technology adoption. Using a comprehensive commercial database from Spiceworks Ziff Davis, this study analyses the firm-level drivers of digitalisation during the pandemic a...

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Bibliographic Details
Main Author: Calvino, Flavio (Author)
Other Authors: Criscuolo, Chiara (Contributor), Ughi, Antonio (Contributor)
Format: Electronic eBook
Language:English
Published: Paris OECD Publishing 2024
Series:OECD Science, Technology and Industry Working Papers no.2024/03
Subjects:
Online Access:DE-862
DE-863
Summary:The COVID-19 pandemic caused an unprecedented global economic downturn, affecting productivity, business dynamics, and digital technology adoption. Using a comprehensive commercial database from Spiceworks Ziff Davis, this study analyses the firm-level drivers of digitalisation during the pandemic across 20 European countries. The findings show that a considerable share of firms introduced new digital technologies during the COVID-19 crisis. Notably, firms that were larger, more digitalised, and more productive before the pandemic were more likely to introduce new digital technologies in 2020 and 2021. Additionally, firms with pre-existing complementary technologies had a higher likelihood of adopting digital applications that gained momentum during the pandemic (such as digital commerce, collaborative software, cloud, and analytics). These patterns may increase polarisation among the best-performing firms and the rest of the business population. Public policy can play a key role in fostering an inclusive digital transformation in the post-pandemic era.
Physical Description:1 Online-Ressource (70 Seiten) 21 x 28cm.

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