Ross, C. S., Nilsen, K., & Radford, M. L. (2019). Conducting the reference interview: A how-to-do-it manual for librarians (Third edition.). ALA Neal-Schuman.
Chicago-Zitierstil (17. Ausg.)Ross, Catherine Sheldrick, Kirsti Nilsen, und Marie L. Radford. Conducting the Reference Interview: A How-to-do-it Manual for Librarians. Third edition. Chicago: ALA Neal-Schuman, 2019.
MLA-Zitierstil (9. Ausg.)Ross, Catherine Sheldrick, et al. Conducting the Reference Interview: A How-to-do-it Manual for Librarians. Third edition. ALA Neal-Schuman, 2019.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.