Would you do that to your mother?: the "make mom proud" standard for how to treat your customers
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York
Portfolio/Penguin
[2018]
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Item Description: | Includes index |
| Physical Description: | viii, 264 Seiten Illustrationen 22 cm |
| ISBN: | 9780735217812 |
Staff View
MARC
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| 245 | 1 | 0 | |a Would you do that to your mother? |b the "make mom proud" standard for how to treat your customers |c Jeanne Bliss |
| 264 | 1 | |a New York |b Portfolio/Penguin |c [2018] | |
| 300 | |a viii, 264 Seiten |b Illustrationen |c 22 cm | ||
| 336 | |b txt |2 rdacontent | ||
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| 500 | |a Includes index | ||
| 650 | 4 | |a Customer relations | |
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Record in the Search Index
| _version_ | 1825570484009304064 |
|---|---|
| adam_text |
CONTENTS
CHAPTER
1:
1
PICTURE
YOUR MOM.
HOW
WOULD YOUR COMPANY ACT IF EVERY CUSTOMER
WERE YOUR MOM?
CHAPTER
2:
15
BE
THE PERSON I RAISED YOU TO BE.
ENABLE
EMPLOYEES TO THRIVE.
CHAPTER
3:
68
DON'T
MAKE ME FEED YOU SOAP!
MAKE
IT EASY TO DO BUSINESS WITH
YOU.
CHAPTER
4:
124
PUT
OTHERS BEFORE YOURSELF.
HELP
YOUR CUSTOMERS ACHIEVE THEIR GOALS.
VIII
CONTENTS
CHAPTER
5:
178
TAKE
THE
HIGH
ROAD.
ESTABLISH
A
BALANCED
RELATIONSHIP
WITH
CUSTOMERS.
CHAPTER
6:
STOP THE
SHENANIGANS!
YOUR
#MAKEMOMPROUD
ASSESSMENT.
230
CHAPTER
7:
JOIN
THE
MOVEMENT
TO
#MAKEMOMPROUD!
254
GRATITUDE
257
INDEX
259
PICTURE
YO
OUR
CHILDHOOD. MOM'S LESSONS.
AND
THEY SHARE FREELY. THEY HAVE OUR BAD
TIMES AND BAD.
THEY ALWAYS HAVE OUR BEST
BRAVE.
THIS
DESCRIBES OUR
MOMS.
IT ALSO
DESCRIBES COMPANIES
THAT FOLLOM
THEIR
BUSINESSES.
THE LESSONS WE
LEARNED AS KIDS
STICKY
OUR
MOM'S FACE ALL
OVER THEM. HER GUIDA
INGS ARE STILL IN
OUR HEADS. YOU
PROBABLY G
SIMPLE,
CLEAR UNDERSTANDING
OF WHAT TO DC
WE WERE TAUGHT TO SHARE,
TRUST EACH (
BOX,
AND
TREAT OTHERS LIKE
WE'D WANT TC
REMAIN
SOME OF THE BEST
ADVICE WE'VE EVE
THEY ALSO
REMAIN SOME OF OUR
MOS
BEHAVE
IN BUSINESS.
COMPANIES
THAT
"MAKE MOM
PROW
SONS. THEY
REMOVE PRACTICES THAT
MIGHT C
LIMIT
EMPLOYEES TO ACT IN
GOOD CONSCI( |
| any_adam_object | 1 |
| author | Bliss, Jeanne |
| author_facet | Bliss, Jeanne |
| author_role | aut |
| author_sort | Bliss, Jeanne |
| author_variant | j b jb |
| building | Verbundindex |
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| callnumber-search | HF5415.5 |
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| callnumber-subject | HF - Commerce |
| classification_rvk | QP 621 |
| ctrlnum | (OCoLC)1492129170 (DE-599)BVBBV050134854 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV050134854 |
| illustrated | Illustrated |
| indexdate | 2025-03-03T11:01:23Z |
| institution | BVB |
| isbn | 9780735217812 |
| language | English |
| lccn | 018005874 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-035471446 |
| oclc_num | 1492129170 |
| open_access_boolean | |
| owner | DE-523 |
| owner_facet | DE-523 |
| physical | viii, 264 Seiten Illustrationen 22 cm |
| publishDate | 2018 |
| publishDateSearch | 2018 |
| publishDateSort | 2018 |
| publisher | Portfolio/Penguin |
| record_format | marc |
| spelling | Bliss, Jeanne Verfasser aut Would you do that to your mother? the "make mom proud" standard for how to treat your customers Jeanne Bliss New York Portfolio/Penguin [2018] viii, 264 Seiten Illustrationen 22 cm txt rdacontent n rdamedia nc rdacarrier Includes index Customer relations Erscheint auch als Online-Ausgabe, EPUB 9780735217829 Digitalisierung Bibliothek HTW Berlin application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=035471446&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Bliss, Jeanne Would you do that to your mother? the "make mom proud" standard for how to treat your customers Customer relations |
| title | Would you do that to your mother? the "make mom proud" standard for how to treat your customers |
| title_auth | Would you do that to your mother? the "make mom proud" standard for how to treat your customers |
| title_exact_search | Would you do that to your mother? the "make mom proud" standard for how to treat your customers |
| title_full | Would you do that to your mother? the "make mom proud" standard for how to treat your customers Jeanne Bliss |
| title_fullStr | Would you do that to your mother? the "make mom proud" standard for how to treat your customers Jeanne Bliss |
| title_full_unstemmed | Would you do that to your mother? the "make mom proud" standard for how to treat your customers Jeanne Bliss |
| title_short | Would you do that to your mother? |
| title_sort | would you do that to your mother the make mom proud standard for how to treat your customers |
| title_sub | the "make mom proud" standard for how to treat your customers |
| topic | Customer relations |
| topic_facet | Customer relations |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=035471446&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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