Stone, D., & Heen, S. (2019). Thanks for the feedback: The science and art of receiving feedback well : (even when it is off base, unfair, poorly delivered, and, frankly, you're not in the mood). Penguin Business.
Chicago Style (17th ed.) CitationStone, Douglas, and Sheila Heen. Thanks for the Feedback: The Science and Art of Receiving Feedback Well : (even When It Is off Base, Unfair, Poorly Delivered, and, Frankly, You're Not in the Mood). [London]: Penguin Business, 2019.
MLA (9th ed.) CitationStone, Douglas, and Sheila Heen. Thanks for the Feedback: The Science and Art of Receiving Feedback Well : (even When It Is off Base, Unfair, Poorly Delivered, and, Frankly, You're Not in the Mood). Penguin Business, 2019.
Warning: These citations may not always be 100% accurate.