UX for Enterprise ChatGPT Solutions: apractical guide to designing enterprise-grade LLMs

Cover -- Title page -- Copyright and credits -- Dedication -- Foreword -- Acknowledgment -- Contributors -- Preface -- Table of Contents -- Part 1: UX Foundation for Enterprise ChatGPT -- Chapter 1: Recognizing the Power of Design in ChatGPT -- Technical requirements -- Approach 1 - The no-code appr...

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1. Verfasser: Miller, Richard H. (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Birmingham Packt Publishing, Limited September 2024
Ausgabe:1st ed.
Schlagworte:
Online-Zugang:DE-1102
Zusammenfassung:Cover -- Title page -- Copyright and credits -- Dedication -- Foreword -- Acknowledgment -- Contributors -- Preface -- Table of Contents -- Part 1: UX Foundation for Enterprise ChatGPT -- Chapter 1: Recognizing the Power of Design in ChatGPT -- Technical requirements -- Approach 1 - The no-code approach -- Approach 2 - code with Node.JS, Python, or curl -- Traversing the history of conversational AI -- The importance of UX design for ChatGPT -- Understanding the science and art of UX design -- The science of design -- The art of design -- It takes a village to create superb UX -- Setting up a customized model -- Summary -- References -- Chapter 2: User Research -- Surveying UX research methods -- Understanding user needs analysis -- Surveys for conversational AI -- Survey checklist -- Case study on an effective survey -- Designing insightful interviews -- Defining research objectives -- Selecting participants -- Develop a structured interview program -- Pilot the interview process and program -- Conduct the structured interviews -- Record and document findings -- Data analysis -- Report findings -- Summary of the interview process -- Getting started with conversational analysis -- Tagging a log file should focus on each interaction -- Define success and failure categories -- Trying conversational analysis -- Exploring the examples from the case study -- Generate enhancements and bugs from groups of issues -- Score results -- Results -- Summary -- References -- Chapter 3: Identifying Optimal Use Cases for ChatGPT -- Understanding use case basics -- Use case or user stories -- Establishing a baseline with ChatGPT -- Example use case for a ChatGPT instance - patching software -- Creating a user story from a use case -- Prioritizing ChatGPT opportunities from the use case -- Aligning LLMs with user goals -- Applications of ChatGPT.
Beschreibung:1 Online-Ressource (xxii, 417 Seiten) Illustrationen
ISBN:9781835463802

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