The Effect of the Physical Context on Customer Experience:
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Bradford, West Yorkshire
Emerald Publishing Limited
2023
|
| Edition: | 1st ed |
| Series: | Journal of Services Marketing Series
|
| Subjects: | |
| Online Access: | DE-2070s |
| Item Description: | Description based on publisher supplied metadata and other sources |
| Physical Description: | 1 Online-Ressource (113 Seiten) |
| ISBN: | 9781837975822 |
Staff View
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| 245 | 1 | 0 | |a The Effect of the Physical Context on Customer Experience |
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| 505 | 8 | |a Cover -- Guest editorial: Investigating the effect of the physical context on customer experience -- Where is customer experience (CX) research heading? A personal commentary -- Exploring servicescape experiences across museum types -- The influence of the physical work environment on retail employees -- The interplay between physical and social servicescape: investigating negative CCI -- Servicescape insights in place of birth: from restorative servicescapes to co-curated transformative places -- Exploring interactions between commuters with disabilities and transport service providers -- The impact of social media use on customer experiences within physical service environments | |
| 650 | 4 | |a Big data | |
| 650 | 4 | |a Customer relations-Management | |
| 650 | 4 | |a Internet marketing | |
| 650 | 4 | |a Motivation research (Marketing) | |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |a Baron, Steve |t The Effect of the Physical Context on Customer Experience |d Bradford, West Yorkshire : Emerald Publishing Limited,c2023 |
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Record in the Search Index
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| author | Baron, Steve |
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| contents | Cover -- Guest editorial: Investigating the effect of the physical context on customer experience -- Where is customer experience (CX) research heading? A personal commentary -- Exploring servicescape experiences across museum types -- The influence of the physical work environment on retail employees -- The interplay between physical and social servicescape: investigating negative CCI -- Servicescape insights in place of birth: from restorative servicescapes to co-curated transformative places -- Exploring interactions between commuters with disabilities and transport service providers -- The impact of social media use on customer experiences within physical service environments |
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| dewey-ones | 658 - General management |
| dewey-raw | 658.812 |
| dewey-search | 658.812 |
| dewey-sort | 3658.812 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 1st ed |
| format | Electronic eBook |
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| id | DE-604.BV049874773 |
| illustrated | Not Illustrated |
| indexdate | 2024-09-19T05:22:07Z |
| institution | BVB |
| isbn | 9781837975822 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-035214231 |
| oclc_num | 1391439758 |
| open_access_boolean | |
| owner | DE-2070s |
| owner_facet | DE-2070s |
| physical | 1 Online-Ressource (113 Seiten) |
| psigel | ZDB-30-PQE ZDB-30-PQE HWR_PDA_PQE |
| publishDate | 2023 |
| publishDateSearch | 2023 |
| publishDateSort | 2023 |
| publisher | Emerald Publishing Limited |
| record_format | marc |
| series2 | Journal of Services Marketing Series |
| spelling | Baron, Steve Verfasser aut The Effect of the Physical Context on Customer Experience 1st ed Bradford, West Yorkshire Emerald Publishing Limited 2023 ©2023 1 Online-Ressource (113 Seiten) txt rdacontent c rdamedia cr rdacarrier Journal of Services Marketing Series Description based on publisher supplied metadata and other sources Cover -- Guest editorial: Investigating the effect of the physical context on customer experience -- Where is customer experience (CX) research heading? A personal commentary -- Exploring servicescape experiences across museum types -- The influence of the physical work environment on retail employees -- The interplay between physical and social servicescape: investigating negative CCI -- Servicescape insights in place of birth: from restorative servicescapes to co-curated transformative places -- Exploring interactions between commuters with disabilities and transport service providers -- The impact of social media use on customer experiences within physical service environments Big data Customer relations-Management Internet marketing Motivation research (Marketing) Erscheint auch als Druck-Ausgabe Baron, Steve The Effect of the Physical Context on Customer Experience Bradford, West Yorkshire : Emerald Publishing Limited,c2023 |
| spellingShingle | Baron, Steve The Effect of the Physical Context on Customer Experience Cover -- Guest editorial: Investigating the effect of the physical context on customer experience -- Where is customer experience (CX) research heading? A personal commentary -- Exploring servicescape experiences across museum types -- The influence of the physical work environment on retail employees -- The interplay between physical and social servicescape: investigating negative CCI -- Servicescape insights in place of birth: from restorative servicescapes to co-curated transformative places -- Exploring interactions between commuters with disabilities and transport service providers -- The impact of social media use on customer experiences within physical service environments Big data Customer relations-Management Internet marketing Motivation research (Marketing) |
| title | The Effect of the Physical Context on Customer Experience |
| title_auth | The Effect of the Physical Context on Customer Experience |
| title_exact_search | The Effect of the Physical Context on Customer Experience |
| title_full | The Effect of the Physical Context on Customer Experience |
| title_fullStr | The Effect of the Physical Context on Customer Experience |
| title_full_unstemmed | The Effect of the Physical Context on Customer Experience |
| title_short | The Effect of the Physical Context on Customer Experience |
| title_sort | the effect of the physical context on customer experience |
| topic | Big data Customer relations-Management Internet marketing Motivation research (Marketing) |
| topic_facet | Big data Customer relations-Management Internet marketing Motivation research (Marketing) |
| work_keys_str_mv | AT baronsteve theeffectofthephysicalcontextoncustomerexperience |