Innovative technologies for increasing service productivity:
Service organizations are grappling with unprecedented challenges in maintaining and enhancing productivity. As the landscape evolves, traditional approaches to service operations become obsolete, necessitating a deep understanding of the intricate dynamics at play. Innovative Technologies for Incre...
Gespeichert in:
| Weitere Verfasser: | , , , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Hershey PA, USA
IGI Global
[2024]
|
| Schriftenreihe: | Advances in hospitality, tourism, and the services industry (AHTSI) book series
|
| Schlagworte: | |
| Online-Zugang: | DE-91 DE-898 Volltext |
| Zusammenfassung: | Service organizations are grappling with unprecedented challenges in maintaining and enhancing productivity. As the landscape evolves, traditional approaches to service operations become obsolete, necessitating a deep understanding of the intricate dynamics at play. Innovative Technologies for Increasing Service Productivity delves into this urgent issue, offering a comprehensive exploration of the trends and challenges confronting service industries. The book sheds light on the impact of digital transformation, emerging technologies, and disruptive business models, serving as a guide for navigating the complexities of service productivity in an ever-changing environment.As a groundbreaking solution, this book not only identifies challenges but provides various solutions for service organizations to thrive amidst technological disruption. Its unique selling points lie in the breadth of its coverage, spanning diverse service industries and dissecting the symbiotic relationship between technology and productivity. Offering practical strategies and tools, the book equips service professionals with the means to enhance productivity, quality, and customer experience. By connecting the gap between theoretical insights and practical implementation, it stands as a valuable resource for academics, researchers, and service managers seeking innovative solutions to the evolving landscape of service productivity. |
| Beschreibung: | 1 Online-Ressource (xxiii, 404 Seiten) Illustrationen |
| ISBN: | 9798369320204 |
| DOI: | 10.4018/979-8-3693-2019-8 |
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| 520 | |a Service organizations are grappling with unprecedented challenges in maintaining and enhancing productivity. As the landscape evolves, traditional approaches to service operations become obsolete, necessitating a deep understanding of the intricate dynamics at play. Innovative Technologies for Increasing Service Productivity delves into this urgent issue, offering a comprehensive exploration of the trends and challenges confronting service industries. The book sheds light on the impact of digital transformation, emerging technologies, and disruptive business models, serving as a guide for navigating the complexities of service productivity in an ever-changing environment.As a groundbreaking solution, this book not only identifies challenges but provides various solutions for service organizations to thrive amidst technological disruption. Its unique selling points lie in the breadth of its coverage, spanning diverse service industries and dissecting the symbiotic relationship between technology and productivity. Offering practical strategies and tools, the book equips service professionals with the means to enhance productivity, quality, and customer experience. By connecting the gap between theoretical insights and practical implementation, it stands as a valuable resource for academics, researchers, and service managers seeking innovative solutions to the evolving landscape of service productivity. | ||
| 650 | 4 | |a Customer services |x Management | |
| 650 | 4 | |a Service industries |x Information technology | |
| 700 | 1 | |a Manohar, Sridhar |d 1986- |0 (DE-588)1330418328 |4 edt | |
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| author2 | Manohar, Sridhar 1986- Mittal, Amit Raju, Sekar 1967- Nair, Arjun J. 1986- |
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| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| doi_str_mv | 10.4018/979-8-3693-2019-8 |
| format | Electronic eBook |
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| illustrated | Not Illustrated |
| index_date | 2024-07-03T23:39:47Z |
| indexdate | 2024-08-24T01:07:01Z |
| institution | BVB |
| isbn | 9798369320204 |
| language | English |
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| physical | 1 Online-Ressource (xxiii, 404 Seiten) Illustrationen |
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| series2 | Advances in hospitality, tourism, and the services industry (AHTSI) book series |
| spelling | Innovative technologies for increasing service productivity Sridhar Manohar, Amit Mittal, Sekar Raju, Arjun J. Nair Hershey PA, USA IGI Global [2024] © 2024 1 Online-Ressource (xxiii, 404 Seiten) Illustrationen txt rdacontent c rdamedia cr rdacarrier Advances in hospitality, tourism, and the services industry (AHTSI) book series Service organizations are grappling with unprecedented challenges in maintaining and enhancing productivity. As the landscape evolves, traditional approaches to service operations become obsolete, necessitating a deep understanding of the intricate dynamics at play. Innovative Technologies for Increasing Service Productivity delves into this urgent issue, offering a comprehensive exploration of the trends and challenges confronting service industries. The book sheds light on the impact of digital transformation, emerging technologies, and disruptive business models, serving as a guide for navigating the complexities of service productivity in an ever-changing environment.As a groundbreaking solution, this book not only identifies challenges but provides various solutions for service organizations to thrive amidst technological disruption. Its unique selling points lie in the breadth of its coverage, spanning diverse service industries and dissecting the symbiotic relationship between technology and productivity. Offering practical strategies and tools, the book equips service professionals with the means to enhance productivity, quality, and customer experience. By connecting the gap between theoretical insights and practical implementation, it stands as a valuable resource for academics, researchers, and service managers seeking innovative solutions to the evolving landscape of service productivity. Customer services Management Service industries Information technology Manohar, Sridhar 1986- (DE-588)1330418328 edt Mittal, Amit edt Raju, Sekar 1967- (DE-588)1330418344 edt Nair, Arjun J. 1986- (DE-588)1330418506 edt Erscheint auch als Druck-Ausgabe 979-8-3693-2019-8 Erscheint auch als Druck-Ausgabe, Paperback 979-8-3693-4688-4 https://doi.org/10.4018/979-8-3693-2019-8 Verlag URL des Erstveröffentlichers Volltext |
| spellingShingle | Innovative technologies for increasing service productivity Customer services Management Service industries Information technology |
| title | Innovative technologies for increasing service productivity |
| title_auth | Innovative technologies for increasing service productivity |
| title_exact_search | Innovative technologies for increasing service productivity |
| title_exact_search_txtP | Innovative technologies for increasing service productivity |
| title_full | Innovative technologies for increasing service productivity Sridhar Manohar, Amit Mittal, Sekar Raju, Arjun J. Nair |
| title_fullStr | Innovative technologies for increasing service productivity Sridhar Manohar, Amit Mittal, Sekar Raju, Arjun J. Nair |
| title_full_unstemmed | Innovative technologies for increasing service productivity Sridhar Manohar, Amit Mittal, Sekar Raju, Arjun J. Nair |
| title_short | Innovative technologies for increasing service productivity |
| title_sort | innovative technologies for increasing service productivity |
| topic | Customer services Management Service industries Information technology |
| topic_facet | Customer services Management Service industries Information technology |
| url | https://doi.org/10.4018/979-8-3693-2019-8 |
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