Smart Service Innovation: An Ecosystem Perspective on Organization, Design, and Assessment
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Cham
Springer
[2023]
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| Series: | SpringerBriefs in Information Systems
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| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | xii, 96 Seiten Illustrationen |
| ISBN: | 9783031437694 |
| ISSN: | 2192-4937 |
Staff View
MARC
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Record in the Search Index
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| adam_text | Contents 1 Introduction...................................................................................................... 1.1 Motivation............................................................................................... 1.2 Research Objectives and Research Questions....................................... 1.3 Book Structure . ................................................................................... References......................................................................................................... 1 1 4 6 6 2 Conceptual Background................................................................................. 2.1 Smart Service Systems............................................................................ 2.2 Service-Dominant Logic......................................................................... 2.3 Service Innovation in Ecosystems......................................................... References......................................................................................................... 9 9 12 15 17 3 Current Approaches to the Development of ServiceSystems.................. 23 3.1 Value Proposition Design and Business Model Innovation................ 23 3.2 Design Dimensions and Development Methods.................................. 26 3.3 Service Engineering and Service Systems Engineering....................... 28 3.4 Assessment of Service Innovations....................................................... 32
References......................................................................................................... 33 4 Research Approach......................................................................................... 4.1 Overview................................................................................................. 4.2 Interview Study....................................................................................... 4.3 Qualitative Data Analysis...................................................................... 4.4 Case Study............................................................................................... 4.5 Design Science Research....................................................................... References........................... 39 39 40 40 42 43 46 5 Summary of Findings..................................................................................... 49 5.1 Overview of Research Results............................................................... 49 5.2 Organizational Setup of Multi-actor Smart Service Innovation......... 50 5.3 Conducting Smart Service Innovation Projects.................................... 58 5.4 Design-Integrated Assessment of Smart Services................................ 68 References......................................................................................................... 75 ix
X Contents 6 Discussion.......................................................................................................... 77 6.1 Contributions............................................................................................. 77 6.2 Limitations............................................................. 80 6.3 Managerial Implications........................................................................... 81 6.4 Directions for Future Research................................................................ 83 References........................................................................................................... 90 7 Conclusion......................................................................................................... 95
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| adam_txt |
Contents 1 Introduction. 1.1 Motivation. 1.2 Research Objectives and Research Questions. 1.3 Book Structure . . References. 1 1 4 6 6 2 Conceptual Background. 2.1 Smart Service Systems. 2.2 Service-Dominant Logic. 2.3 Service Innovation in Ecosystems. References. 9 9 12 15 17 3 Current Approaches to the Development of ServiceSystems. 23 3.1 Value Proposition Design and Business Model Innovation. 23 3.2 Design Dimensions and Development Methods. 26 3.3 Service Engineering and Service Systems Engineering. 28 3.4 Assessment of Service Innovations. 32
References. 33 4 Research Approach. 4.1 Overview. 4.2 Interview Study. 4.3 Qualitative Data Analysis. 4.4 Case Study. 4.5 Design Science Research. References. 39 39 40 40 42 43 46 5 Summary of Findings. 49 5.1 Overview of Research Results. 49 5.2 Organizational Setup of Multi-actor Smart Service Innovation. 50 5.3 Conducting Smart Service Innovation Projects. 58 5.4 Design-Integrated Assessment of Smart Services. 68 References. 75 ix
X Contents 6 Discussion. 77 6.1 Contributions. 77 6.2 Limitations. 80 6.3 Managerial Implications. 81 6.4 Directions for Future Research. 83 References. 90 7 Conclusion. 95 |
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| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
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| index_date | 2024-07-03T23:17:46Z |
| indexdate | 2024-07-10T10:08:23Z |
| institution | BVB |
| isbn | 9783031437694 |
| issn | 2192-4937 |
| language | English |
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| physical | xii, 96 Seiten Illustrationen |
| publishDate | 2023 |
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| spelling | Anke, Jürgen 1978- Verfasser (DE-588)12073222X aut Smart Service Innovation An Ecosystem Perspective on Organization, Design, and Assessment Jürgen Anke Cham Springer [2023] xii, 96 Seiten Illustrationen txt rdacontent n rdamedia nc rdacarrier SpringerBriefs in Information Systems 2192-4937 Services IT in Business Innovation and Technology Management Organization Service industries Business information services Technological innovations Industrial organization Erscheint auch als Online-Ausgabe 978-3-031-43770-0 Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=034823252&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Anke, Jürgen 1978- Smart Service Innovation An Ecosystem Perspective on Organization, Design, and Assessment Services IT in Business Innovation and Technology Management Organization Service industries Business information services Technological innovations Industrial organization |
| title | Smart Service Innovation An Ecosystem Perspective on Organization, Design, and Assessment |
| title_auth | Smart Service Innovation An Ecosystem Perspective on Organization, Design, and Assessment |
| title_exact_search | Smart Service Innovation An Ecosystem Perspective on Organization, Design, and Assessment |
| title_exact_search_txtP | Smart Service Innovation An Ecosystem Perspective on Organization, Design, and Assessment |
| title_full | Smart Service Innovation An Ecosystem Perspective on Organization, Design, and Assessment Jürgen Anke |
| title_fullStr | Smart Service Innovation An Ecosystem Perspective on Organization, Design, and Assessment Jürgen Anke |
| title_full_unstemmed | Smart Service Innovation An Ecosystem Perspective on Organization, Design, and Assessment Jürgen Anke |
| title_short | Smart Service Innovation |
| title_sort | smart service innovation an ecosystem perspective on organization design and assessment |
| title_sub | An Ecosystem Perspective on Organization, Design, and Assessment |
| topic | Services IT in Business Innovation and Technology Management Organization Service industries Business information services Technological innovations Industrial organization |
| topic_facet | Services IT in Business Innovation and Technology Management Organization Service industries Business information services Technological innovations Industrial organization |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=034823252&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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