The rise of blockchain applications in customer experience:
Blockchain is a groundbreaking technology that is altering supply chain management and has tremendous ramifications for many businesses. There have been several scholarly publications dedicated to investigating how distributed ledger technology will affect companies and industries. However, present...
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| Other Authors: | , , , , |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
Hershey, Pennsylvania
IGI Global
[2024]
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| Subjects: | |
| Online Access: | DE-91 DE-898 DE-1050 Volltext |
| Summary: | Blockchain is a groundbreaking technology that is altering supply chain management and has tremendous ramifications for many businesses. There have been several scholarly publications dedicated to investigating how distributed ledger technology will affect companies and industries. However, present research efforts lack an explanation of what blockchain technology entails for the greatest stakeholder of these organizations and industries: consumers.The Rise of Blockchain Applications in Customer Experience provides an overview of how blockchain influences consumers and considers the key characteristics of blockchain models for institutional success. Covering key topics such as online customer experiences, customer satisfaction, and consumer behavior, this premier reference source is ideal for business owners, managers, policymakers, scholars, researchers, academicians, practitioners, instructors, and students.. |
| Physical Description: | 1 Online-Ressource (304 Seiten) |
| ISBN: | 9781668476512 |
| DOI: | 10.4018/978-1-6684-7649-9 |
Staff View
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| 520 | |a Blockchain is a groundbreaking technology that is altering supply chain management and has tremendous ramifications for many businesses. There have been several scholarly publications dedicated to investigating how distributed ledger technology will affect companies and industries. However, present research efforts lack an explanation of what blockchain technology entails for the greatest stakeholder of these organizations and industries: consumers.The Rise of Blockchain Applications in Customer Experience provides an overview of how blockchain influences consumers and considers the key characteristics of blockchain models for institutional success. Covering key topics such as online customer experiences, customer satisfaction, and consumer behavior, this premier reference source is ideal for business owners, managers, policymakers, scholars, researchers, academicians, practitioners, instructors, and students.. | ||
| 650 | 4 | |a Consumers' preferences |x Technological innovations | |
| 650 | 4 | |a Consumers |x Attitudes |x Technological innovations | |
| 650 | 4 | |a Blockchains (Databases) | |
| 700 | 1 | |a Amoako, George Kofi |d 1965- |4 edt | |
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| 700 | 1 | |a Majeed, Mohammed |d 1982- |4 edt | |
| 700 | 1 | |a Alolo, Abdul-Raheed Akeji |d 1972- |4 edt | |
| 700 | 1 | |a Awini, Gideon |d 1987- |4 edt | |
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| author2 | Amoako, George Kofi 1965- Ofori, Kwame Simpe 1983- Majeed, Mohammed 1982- Alolo, Abdul-Raheed Akeji 1972- Awini, Gideon 1987- |
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| discipline | Informatik Wirtschaftswissenschaften |
| discipline_str_mv | Informatik Wirtschaftswissenschaften |
| doi_str_mv | 10.4018/978-1-6684-7649-9 |
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| index_date | 2024-07-03T23:14:18Z |
| indexdate | 2024-12-17T19:01:33Z |
| institution | BVB |
| isbn | 9781668476512 |
| language | English |
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| spelling | The rise of blockchain applications in customer experience Kwame Simpe Ofori, George Kofi Amoako, Mohammed Majeed, Abdul-Raheed Alolo, Gideon Awini, editor Hershey, Pennsylvania IGI Global [2024] 1 Online-Ressource (304 Seiten) txt rdacontent c rdamedia cr rdacarrier Blockchain is a groundbreaking technology that is altering supply chain management and has tremendous ramifications for many businesses. There have been several scholarly publications dedicated to investigating how distributed ledger technology will affect companies and industries. However, present research efforts lack an explanation of what blockchain technology entails for the greatest stakeholder of these organizations and industries: consumers.The Rise of Blockchain Applications in Customer Experience provides an overview of how blockchain influences consumers and considers the key characteristics of blockchain models for institutional success. Covering key topics such as online customer experiences, customer satisfaction, and consumer behavior, this premier reference source is ideal for business owners, managers, policymakers, scholars, researchers, academicians, practitioners, instructors, and students.. Consumers' preferences Technological innovations Consumers Attitudes Technological innovations Blockchains (Databases) Amoako, George Kofi 1965- edt Ofori, Kwame Simpe 1983- edt Majeed, Mohammed 1982- edt Alolo, Abdul-Raheed Akeji 1972- edt Awini, Gideon 1987- edt Erscheint auch als Druck-Ausgabe 9781668476499 Erscheint auch als Druck-Ausgabe 1668476495 https://doi.org/10.4018/978-1-6684-7649-9 Verlag URL des Erstveröffentlichers Volltext |
| spellingShingle | The rise of blockchain applications in customer experience Consumers' preferences Technological innovations Consumers Attitudes Technological innovations Blockchains (Databases) |
| title | The rise of blockchain applications in customer experience |
| title_auth | The rise of blockchain applications in customer experience |
| title_exact_search | The rise of blockchain applications in customer experience |
| title_exact_search_txtP | The rise of blockchain applications in customer experience |
| title_full | The rise of blockchain applications in customer experience Kwame Simpe Ofori, George Kofi Amoako, Mohammed Majeed, Abdul-Raheed Alolo, Gideon Awini, editor |
| title_fullStr | The rise of blockchain applications in customer experience Kwame Simpe Ofori, George Kofi Amoako, Mohammed Majeed, Abdul-Raheed Alolo, Gideon Awini, editor |
| title_full_unstemmed | The rise of blockchain applications in customer experience Kwame Simpe Ofori, George Kofi Amoako, Mohammed Majeed, Abdul-Raheed Alolo, Gideon Awini, editor |
| title_short | The rise of blockchain applications in customer experience |
| title_sort | the rise of blockchain applications in customer experience |
| topic | Consumers' preferences Technological innovations Consumers Attitudes Technological innovations Blockchains (Databases) |
| topic_facet | Consumers' preferences Technological innovations Consumers Attitudes Technological innovations Blockchains (Databases) |
| url | https://doi.org/10.4018/978-1-6684-7649-9 |
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