Public relations crisis communication: a new model
"This book explores the definition, nature and context of public relations crises; it also examines and defines the main elements of public relations crises and positions it in the context of the current communication sphere. Public Relations Crisis Communication: A New Model investigates exist...
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
London ; New York
Routledge, Taylor & Francis Group
2021
|
| Ausgabe: | First issued in paperback |
| Schriftenreihe: | Routledge focus on business & management
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Zusammenfassung: | "This book explores the definition, nature and context of public relations crises; it also examines and defines the main elements of public relations crises and positions it in the context of the current communication sphere. Public Relations Crisis Communication: A New Model investigates existing group communication theories, including organizational culture, critical theory of organizations, media ecology, public rhetoric, and cross-cultural communication theory to establish the relevance in the context of the new model of public relations crisis. Key concepts from existing public relations crisis theory are also discussed and validated in order to establish prevailing thought. Through a case study of Malaysia Airlines MH370, involving a textual analyses of press communications on the Malaysia Airlines website, this book scrutinises prevailing theory and definitions. Most valuably, this book proposes a new definition and model of public relations crisis, alongside a suggested extension to existing crisis communication theory. This will help to improve the ability to address divergent publics with differing priorities in public relations crisis communication. This book is of interest to students, teachers, researchers and practitioners of Public Relations, Communication, Media and Marketing, professionals in the aviation industry and those in international relations"-- |
| Beschreibung: | x, 84 Seiten Illustrationen |
| ISBN: | 0367254298 9781032175966 |
Internformat
MARC
| LEADER | 00000nam a22000008c 4500 | ||
|---|---|---|---|
| 001 | BV049402134 | ||
| 003 | DE-604 | ||
| 007 | t| | ||
| 008 | 231108s2021 xx a||| b||| 00||| eng d | ||
| 020 | |a 0367254298 |9 0367254298 | ||
| 020 | |a 9781032175966 |c paperback |9 978-1-03-217596-6 | ||
| 035 | |a (OCoLC)1409127977 | ||
| 035 | |a (DE-599)BVBBV049402134 | ||
| 040 | |a DE-604 |b ger |e rda | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-355 | ||
| 084 | |a AP 17420 |0 (DE-625)7008: |2 rvk | ||
| 100 | 1 | |a Anderson-Meli, Lisa |e Verfasser |0 (DE-588)122678108X |4 aut | |
| 245 | 1 | 0 | |a Public relations crisis communication |b a new model |c Lisa Anderson-Meli and Swapna Koshy |
| 250 | |a First issued in paperback | ||
| 264 | 1 | |a London ; New York |b Routledge, Taylor & Francis Group |c 2021 | |
| 300 | |a x, 84 Seiten |b Illustrationen | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 0 | |a Routledge focus on business & management | |
| 520 | 3 | |a "This book explores the definition, nature and context of public relations crises; it also examines and defines the main elements of public relations crises and positions it in the context of the current communication sphere. Public Relations Crisis Communication: A New Model investigates existing group communication theories, including organizational culture, critical theory of organizations, media ecology, public rhetoric, and cross-cultural communication theory to establish the relevance in the context of the new model of public relations crisis. Key concepts from existing public relations crisis theory are also discussed and validated in order to establish prevailing thought. Through a case study of Malaysia Airlines MH370, involving a textual analyses of press communications on the Malaysia Airlines website, this book scrutinises prevailing theory and definitions. Most valuably, this book proposes a new definition and model of public relations crisis, alongside a suggested extension to existing crisis communication theory. This will help to improve the ability to address divergent publics with differing priorities in public relations crisis communication. This book is of interest to students, teachers, researchers and practitioners of Public Relations, Communication, Media and Marketing, professionals in the aviation industry and those in international relations"-- | |
| 650 | 0 | 7 | |a Krise |0 (DE-588)4033203-2 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Kommunikation |0 (DE-588)4031883-7 |2 gnd |9 rswk-swf |
| 653 | 0 | |a Public relations | |
| 653 | 0 | |a Corporate culture | |
| 653 | 0 | |a Communication | |
| 653 | 0 | |a Communication | |
| 653 | 0 | |a Corporate culture | |
| 653 | 0 | |a Public relations | |
| 689 | 0 | 0 | |a Krise |0 (DE-588)4033203-2 |D s |
| 689 | 0 | 1 | |a Kommunikation |0 (DE-588)4031883-7 |D s |
| 689 | 0 | |5 DE-604 | |
| 700 | 1 | |a Koshy, Swapna |e Verfasser |0 (DE-588)1205417214 |4 aut | |
| 775 | 0 | 8 | |i Äquivalent |n Druck-Ausgabe, Hardcover |z 978-0-367-25429-2 |
| 775 | 0 | 8 | |i Äquivalent |n Druck-Ausgabe, Hardcover |z 0-367-25429-8 |
| 776 | 0 | 8 | |i Erscheint auch als |n Online-Ausgabe |z 978-0-429-28776-3 |w (DE-604)BV046440669 |
| 856 | 4 | 2 | |m Digitalisierung UB Regensburg - ADAM Catalogue Enrichment |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=034729351&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-034729351 | |
Datensatz im Suchindex
| _version_ | 1822792243459653632 |
|---|---|
| adam_text |
Contents Foreword vi DR ALMA KADRAGIC Introduction 1 1 Public relations crisis communication: developing a conceptual framework 4 2 Contextualising theories of communication 17 3 Crisis management theory 26 4 The Malaysia Airlines MH370 case 35 5 A new public relations crisis communication model 70 Conclusion 76 References Index 79 85 |
| adam_txt |
Contents Foreword vi DR ALMA KADRAGIC Introduction 1 1 Public relations crisis communication: developing a conceptual framework 4 2 Contextualising theories of communication 17 3 Crisis management theory 26 4 The Malaysia Airlines MH370 case 35 5 A new public relations crisis communication model 70 Conclusion 76 References Index 79 85 |
| any_adam_object | 1 |
| any_adam_object_boolean | 1 |
| author | Anderson-Meli, Lisa Koshy, Swapna |
| author_GND | (DE-588)122678108X (DE-588)1205417214 |
| author_facet | Anderson-Meli, Lisa Koshy, Swapna |
| author_role | aut aut |
| author_sort | Anderson-Meli, Lisa |
| author_variant | l a m lam s k sk |
| building | Verbundindex |
| bvnumber | BV049402134 |
| classification_rvk | AP 17420 |
| ctrlnum | (OCoLC)1409127977 (DE-599)BVBBV049402134 |
| discipline | Allgemeines |
| discipline_str_mv | Allgemeines |
| edition | First issued in paperback |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>00000nam a22000008c 4500</leader><controlfield tag="001">BV049402134</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="007">t|</controlfield><controlfield tag="008">231108s2021 xx a||| b||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0367254298</subfield><subfield code="9">0367254298</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781032175966</subfield><subfield code="c">paperback</subfield><subfield code="9">978-1-03-217596-6</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1409127977</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV049402134</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-355</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">AP 17420</subfield><subfield code="0">(DE-625)7008:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Anderson-Meli, Lisa</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)122678108X</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Public relations crisis communication</subfield><subfield code="b">a new model</subfield><subfield code="c">Lisa Anderson-Meli and Swapna Koshy</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">First issued in paperback</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">London ; New York</subfield><subfield code="b">Routledge, Taylor & Francis Group</subfield><subfield code="c">2021</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">x, 84 Seiten</subfield><subfield code="b">Illustrationen</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">Routledge focus on business & management</subfield></datafield><datafield tag="520" ind1="3" ind2=" "><subfield code="a">"This book explores the definition, nature and context of public relations crises; it also examines and defines the main elements of public relations crises and positions it in the context of the current communication sphere. Public Relations Crisis Communication: A New Model investigates existing group communication theories, including organizational culture, critical theory of organizations, media ecology, public rhetoric, and cross-cultural communication theory to establish the relevance in the context of the new model of public relations crisis. Key concepts from existing public relations crisis theory are also discussed and validated in order to establish prevailing thought. Through a case study of Malaysia Airlines MH370, involving a textual analyses of press communications on the Malaysia Airlines website, this book scrutinises prevailing theory and definitions. Most valuably, this book proposes a new definition and model of public relations crisis, alongside a suggested extension to existing crisis communication theory. This will help to improve the ability to address divergent publics with differing priorities in public relations crisis communication. This book is of interest to students, teachers, researchers and practitioners of Public Relations, Communication, Media and Marketing, professionals in the aviation industry and those in international relations"--</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Krise</subfield><subfield code="0">(DE-588)4033203-2</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kommunikation</subfield><subfield code="0">(DE-588)4031883-7</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="653" ind1=" " ind2="0"><subfield code="a">Public relations</subfield></datafield><datafield tag="653" ind1=" " ind2="0"><subfield code="a">Corporate culture</subfield></datafield><datafield tag="653" ind1=" " ind2="0"><subfield code="a">Communication</subfield></datafield><datafield tag="653" ind1=" " ind2="0"><subfield code="a">Communication</subfield></datafield><datafield tag="653" ind1=" " ind2="0"><subfield code="a">Corporate culture</subfield></datafield><datafield tag="653" ind1=" " ind2="0"><subfield code="a">Public relations</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Krise</subfield><subfield code="0">(DE-588)4033203-2</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Kommunikation</subfield><subfield code="0">(DE-588)4031883-7</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Koshy, Swapna</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)1205417214</subfield><subfield code="4">aut</subfield></datafield><datafield tag="775" ind1="0" ind2="8"><subfield code="i">Äquivalent</subfield><subfield code="n">Druck-Ausgabe, Hardcover</subfield><subfield code="z">978-0-367-25429-2</subfield></datafield><datafield tag="775" ind1="0" ind2="8"><subfield code="i">Äquivalent</subfield><subfield code="n">Druck-Ausgabe, Hardcover</subfield><subfield code="z">0-367-25429-8</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Online-Ausgabe</subfield><subfield code="z">978-0-429-28776-3</subfield><subfield code="w">(DE-604)BV046440669</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">Digitalisierung UB Regensburg - ADAM Catalogue Enrichment</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=034729351&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="943" ind1="1" ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-034729351</subfield></datafield></record></collection> |
| id | DE-604.BV049402134 |
| illustrated | Illustrated |
| index_date | 2024-07-03T23:04:11Z |
| indexdate | 2025-01-31T19:02:26Z |
| institution | BVB |
| isbn | 0367254298 9781032175966 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-034729351 |
| oclc_num | 1409127977 |
| open_access_boolean | |
| owner | DE-355 DE-BY-UBR |
| owner_facet | DE-355 DE-BY-UBR |
| physical | x, 84 Seiten Illustrationen |
| publishDate | 2021 |
| publishDateSearch | 2021 |
| publishDateSort | 2021 |
| publisher | Routledge, Taylor & Francis Group |
| record_format | marc |
| series2 | Routledge focus on business & management |
| spelling | Anderson-Meli, Lisa Verfasser (DE-588)122678108X aut Public relations crisis communication a new model Lisa Anderson-Meli and Swapna Koshy First issued in paperback London ; New York Routledge, Taylor & Francis Group 2021 x, 84 Seiten Illustrationen txt rdacontent n rdamedia nc rdacarrier Routledge focus on business & management "This book explores the definition, nature and context of public relations crises; it also examines and defines the main elements of public relations crises and positions it in the context of the current communication sphere. Public Relations Crisis Communication: A New Model investigates existing group communication theories, including organizational culture, critical theory of organizations, media ecology, public rhetoric, and cross-cultural communication theory to establish the relevance in the context of the new model of public relations crisis. Key concepts from existing public relations crisis theory are also discussed and validated in order to establish prevailing thought. Through a case study of Malaysia Airlines MH370, involving a textual analyses of press communications on the Malaysia Airlines website, this book scrutinises prevailing theory and definitions. Most valuably, this book proposes a new definition and model of public relations crisis, alongside a suggested extension to existing crisis communication theory. This will help to improve the ability to address divergent publics with differing priorities in public relations crisis communication. This book is of interest to students, teachers, researchers and practitioners of Public Relations, Communication, Media and Marketing, professionals in the aviation industry and those in international relations"-- Krise (DE-588)4033203-2 gnd rswk-swf Kommunikation (DE-588)4031883-7 gnd rswk-swf Public relations Corporate culture Communication Krise (DE-588)4033203-2 s Kommunikation (DE-588)4031883-7 s DE-604 Koshy, Swapna Verfasser (DE-588)1205417214 aut Äquivalent Druck-Ausgabe, Hardcover 978-0-367-25429-2 Äquivalent Druck-Ausgabe, Hardcover 0-367-25429-8 Erscheint auch als Online-Ausgabe 978-0-429-28776-3 (DE-604)BV046440669 Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=034729351&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Anderson-Meli, Lisa Koshy, Swapna Public relations crisis communication a new model Krise (DE-588)4033203-2 gnd Kommunikation (DE-588)4031883-7 gnd |
| subject_GND | (DE-588)4033203-2 (DE-588)4031883-7 |
| title | Public relations crisis communication a new model |
| title_auth | Public relations crisis communication a new model |
| title_exact_search | Public relations crisis communication a new model |
| title_exact_search_txtP | Public relations crisis communication a new model |
| title_full | Public relations crisis communication a new model Lisa Anderson-Meli and Swapna Koshy |
| title_fullStr | Public relations crisis communication a new model Lisa Anderson-Meli and Swapna Koshy |
| title_full_unstemmed | Public relations crisis communication a new model Lisa Anderson-Meli and Swapna Koshy |
| title_short | Public relations crisis communication |
| title_sort | public relations crisis communication a new model |
| title_sub | a new model |
| topic | Krise (DE-588)4033203-2 gnd Kommunikation (DE-588)4031883-7 gnd |
| topic_facet | Krise Kommunikation |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=034729351&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT andersonmelilisa publicrelationscrisiscommunicationanewmodel AT koshyswapna publicrelationscrisiscommunicationanewmodel |