McKain, S. (2023). The Ultimate Customer Experience: 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work. Forefront Books.
Chicago-Zitierstil (17. Ausg.)McKain, Scott. The Ultimate Customer Experience: 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work. New York: Forefront Books, 2023.
MLA-Zitierstil (9. Ausg.)McKain, Scott. The Ultimate Customer Experience: 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work. Forefront Books, 2023.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.