Quality Management for Services: Handbook for Successful Quality Management : Principles – Concepts – Methods
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Berlin ; Heidelberg
Springer
2023
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Ausgabe: | 1st ed. 2023 |
Schlagworte: | |
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Beschreibung: | 1 Online-Ressource (XXV, 634 Seiten) 310 Illustrationen, 309 Illustrationen (farbig) |
ISBN: | 9783662670323 |
DOI: | 10.1007/978-3-662-67032-3 |
Internformat
MARC
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Datensatz im Suchindex
DE-BY-FWS_katkey | 1050075 |
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author | Bruhn, Manfred 1949- |
author_GND | (DE-588)115483896 |
author_facet | Bruhn, Manfred 1949- |
author_role | aut |
author_sort | Bruhn, Manfred 1949- |
author_variant | m b mb |
building | Verbundindex |
bvnumber | BV049083774 |
classification_rvk | QR 560 QQ 250 |
classification_tum | WIR 000 |
collection | ZDB-30-PQE ZDB-2-BUM |
ctrlnum | (ZDB-2-BUM)9783662670323 (OCoLC)1392141661 (DE-599)BVBBV049083774 |
dewey-full | 338.47 |
dewey-hundreds | 300 - Social sciences |
dewey-ones | 338 - Production |
dewey-raw | 338.47 |
dewey-search | 338.47 |
dewey-sort | 3338.47 |
dewey-tens | 330 - Economics |
discipline | Wirtschaftswissenschaften |
discipline_str_mv | Wirtschaftswissenschaften |
doi_str_mv | 10.1007/978-3-662-67032-3 |
edition | 1st ed. 2023 |
format | Electronic eBook |
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id | DE-604.BV049083774 |
illustrated | Not Illustrated |
index_date | 2024-07-03T22:28:13Z |
indexdate | 2024-08-31T04:01:38Z |
institution | BVB |
isbn | 9783662670323 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-034345655 |
oclc_num | 1392141661 |
open_access_boolean | |
owner | DE-573 DE-860 DE-91 DE-BY-TUM DE-19 DE-BY-UBM DE-83 DE-858 DE-1046 DE-1043 DE-Aug4 DE-898 DE-BY-UBR DE-861 DE-188 DE-523 DE-1049 DE-859 DE-863 DE-BY-FWS DE-1051 DE-862 DE-BY-FWS DE-92 DE-824 DE-2070s DE-522 DE-M347 DE-1102 DE-706 DE-739 DE-634 DE-1050 DE-11 |
owner_facet | DE-573 DE-860 DE-91 DE-BY-TUM DE-19 DE-BY-UBM DE-83 DE-858 DE-1046 DE-1043 DE-Aug4 DE-898 DE-BY-UBR DE-861 DE-188 DE-523 DE-1049 DE-859 DE-863 DE-BY-FWS DE-1051 DE-862 DE-BY-FWS DE-92 DE-824 DE-2070s DE-522 DE-M347 DE-1102 DE-706 DE-739 DE-634 DE-1050 DE-11 |
physical | 1 Online-Ressource (XXV, 634 Seiten) 310 Illustrationen, 309 Illustrationen (farbig) |
psigel | ZDB-30-PQE ZDB-2-BUM ZDB-2-BUM_2023 ZDB-30-PQE FHD01_PQE_Kauf |
publishDate | 2023 |
publishDateSearch | 2023 |
publishDateSort | 2023 |
publisher | Springer |
record_format | marc |
spellingShingle | Bruhn, Manfred 1949- Quality Management for Services Handbook for Successful Quality Management : Principles – Concepts – Methods Services Industries Customer Relationship Management Service industries Customer relations—Management Qualitätsmanagement (DE-588)4219057-5 gnd Dienstleistungsbetrieb (DE-588)4012181-1 gnd |
subject_GND | (DE-588)4219057-5 (DE-588)4012181-1 |
title | Quality Management for Services Handbook for Successful Quality Management : Principles – Concepts – Methods |
title_alt | Qualitätsmanagement für Dienstleistungen (2020) |
title_auth | Quality Management for Services Handbook for Successful Quality Management : Principles – Concepts – Methods |
title_exact_search | Quality Management for Services Handbook for Successful Quality Management : Principles – Concepts – Methods |
title_exact_search_txtP | Quality Management for Services Handbook for Successful Quality Management. Principles – Concepts – Methods |
title_full | Quality Management for Services Handbook for Successful Quality Management : Principles – Concepts – Methods by Manfred Bruhn |
title_fullStr | Quality Management for Services Handbook for Successful Quality Management : Principles – Concepts – Methods by Manfred Bruhn |
title_full_unstemmed | Quality Management for Services Handbook for Successful Quality Management : Principles – Concepts – Methods by Manfred Bruhn |
title_short | Quality Management for Services |
title_sort | quality management for services handbook for successful quality management principles concepts methods |
title_sub | Handbook for Successful Quality Management : Principles – Concepts – Methods |
topic | Services Industries Customer Relationship Management Service industries Customer relations—Management Qualitätsmanagement (DE-588)4219057-5 gnd Dienstleistungsbetrieb (DE-588)4012181-1 gnd |
topic_facet | Services Industries Customer Relationship Management Service industries Customer relations—Management Qualitätsmanagement Dienstleistungsbetrieb |
url | https://doi.org/10.1007/978-3-662-67032-3 |
work_keys_str_mv | AT bruhnmanfred qualitatsmanagementfurdienstleistungen2020 AT bruhnmanfred qualitymanagementforserviceshandbookforsuccessfulqualitymanagementprinciplesconceptsmethods |