Customers the day after tomorrow: how to attract customers in a world of AI, bots and automation
We are now entering the third phase of digitalization: the phase of far-reaching automation and artificial intelligence. This shift will radically change the relationship between companies and their customers. If companies want to remain customer-oriented, they will need to devise a new kind of cust...
Gespeichert in:
1. Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Leuven
LannooCampus
2019
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Ausgabe: | fourth edition |
Schlagworte: | |
Zusammenfassung: | We are now entering the third phase of digitalization: the phase of far-reaching automation and artificial intelligence. This shift will radically change the relationship between companies and their customers. If companies want to remain customer-oriented, they will need to devise a new kind of customer strategy. This book will guide you through the new phase of digitalization and help you to develop the mindset you need to keep your company ahead of the game in The Day After Tomorrow. Only then will you be able to successfully combine the most brilliant digital innovations with the most unique human skills |
Beschreibung: | 264 Seiten Illustrationen |
ISBN: | 9789401445214 9401445214 |
Internformat
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520 | 3 | |a We are now entering the third phase of digitalization: the phase of far-reaching automation and artificial intelligence. This shift will radically change the relationship between companies and their customers. If companies want to remain customer-oriented, they will need to devise a new kind of customer strategy. This book will guide you through the new phase of digitalization and help you to develop the mindset you need to keep your company ahead of the game in The Day After Tomorrow. Only then will you be able to successfully combine the most brilliant digital innovations with the most unique human skills | |
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Datensatz im Suchindex
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id | DE-604.BV049022805 |
illustrated | Illustrated |
index_date | 2024-07-03T22:14:16Z |
indexdate | 2024-07-10T09:53:03Z |
institution | BVB |
isbn | 9789401445214 9401445214 |
language | English |
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physical | 264 Seiten Illustrationen |
publishDate | 2019 |
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publisher | LannooCampus |
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spelling | Van Belleghem, Steven (DE-588)102241321X aut Customers the day after tomorrow how to attract customers in a world of AI, bots and automation Steven van Belleghem fourth edition Leuven LannooCampus 2019 264 Seiten Illustrationen txt rdacontent n rdamedia nc rdacarrier We are now entering the third phase of digitalization: the phase of far-reaching automation and artificial intelligence. This shift will radically change the relationship between companies and their customers. If companies want to remain customer-oriented, they will need to devise a new kind of customer strategy. This book will guide you through the new phase of digitalization and help you to develop the mindset you need to keep your company ahead of the game in The Day After Tomorrow. Only then will you be able to successfully combine the most brilliant digital innovations with the most unique human skills Digitalisierung (DE-588)4123065-6 gnd rswk-swf Verbraucherverhalten (DE-588)4062644-1 gnd rswk-swf Consumer behavior Computer. Automation IoT (Internet of Things) dienstverlening marketing marketingcommunicatie marketingbeleid KI (kunstmatige intelligentie) CRM (Customer Relationship Management) Verbraucherverhalten (DE-588)4062644-1 s Digitalisierung (DE-588)4123065-6 s DE-604 |
spellingShingle | Van Belleghem, Steven Customers the day after tomorrow how to attract customers in a world of AI, bots and automation Digitalisierung (DE-588)4123065-6 gnd Verbraucherverhalten (DE-588)4062644-1 gnd |
subject_GND | (DE-588)4123065-6 (DE-588)4062644-1 |
title | Customers the day after tomorrow how to attract customers in a world of AI, bots and automation |
title_auth | Customers the day after tomorrow how to attract customers in a world of AI, bots and automation |
title_exact_search | Customers the day after tomorrow how to attract customers in a world of AI, bots and automation |
title_exact_search_txtP | Customers the day after tomorrow how to attract customers in a world of AI, bots and automation |
title_full | Customers the day after tomorrow how to attract customers in a world of AI, bots and automation Steven van Belleghem |
title_fullStr | Customers the day after tomorrow how to attract customers in a world of AI, bots and automation Steven van Belleghem |
title_full_unstemmed | Customers the day after tomorrow how to attract customers in a world of AI, bots and automation Steven van Belleghem |
title_short | Customers the day after tomorrow |
title_sort | customers the day after tomorrow how to attract customers in a world of ai bots and automation |
title_sub | how to attract customers in a world of AI, bots and automation |
topic | Digitalisierung (DE-588)4123065-6 gnd Verbraucherverhalten (DE-588)4062644-1 gnd |
topic_facet | Digitalisierung Verbraucherverhalten |
work_keys_str_mv | AT vanbelleghemsteven customersthedayaftertomorrowhowtoattractcustomersinaworldofaibotsandautomation |