B2B customer experience: a practical guide to delivering exceptional CX
Gespeichert in:
Hauptverfasser: | , |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
London
KoganPage
[2023]
|
Ausgabe: | Second edition |
Schlagworte: | |
Beschreibung: | Includes bibliographical references and index |
Beschreibung: | XVII, 251 Seiten Illustrationen |
ISBN: | 9781398608535 9781398608511 |
Internformat
MARC
LEADER | 00000nam a2200000 c 4500 | ||
---|---|---|---|
001 | BV048991886 | ||
003 | DE-604 | ||
005 | 20240115 | ||
007 | t | ||
008 | 230607s2023 xxua||| |||| 00||| eng d | ||
020 | |a 9781398608535 |c hbk |9 978-1-3986-0853-5 | ||
020 | |a 9781398608511 |c pbk |9 978-1-3986-0851-1 | ||
035 | |a (OCoLC)1385300024 | ||
035 | |a (DE-599)BVBBV048991886 | ||
040 | |a DE-604 |b ger |e rda | ||
041 | 0 | |a eng | |
044 | |a xxu |c US | ||
049 | |a DE-1050 |a DE-355 |a DE-898 | ||
050 | 0 | |a HF5415.5 | |
082 | 0 | |a 658.8/12 |2 23 | |
084 | |a QP 600 |0 (DE-625)141905: |2 rvk | ||
100 | 1 | |a Hague, Nick |d 1974- |0 (DE-588)1043024263 |4 aut | |
245 | 1 | 0 | |a B2B customer experience |b a practical guide to delivering exceptional CX |c Nick Hague and Paul Hague |
250 | |a Second edition | ||
264 | 1 | |a London |b KoganPage |c [2023] | |
300 | |a XVII, 251 Seiten |b Illustrationen | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
500 | |a Includes bibliographical references and index | ||
650 | 4 | |a Customer relations | |
650 | 4 | |a Customer loyalty | |
650 | 0 | 7 | |a Business-to-Business-Marketing |0 (DE-588)4631075-7 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Kundenorientierung |0 (DE-588)4316837-1 |2 gnd |9 rswk-swf |
689 | 0 | 0 | |a Business-to-Business-Marketing |0 (DE-588)4631075-7 |D s |
689 | 0 | 1 | |a Kundenorientierung |0 (DE-588)4316837-1 |D s |
689 | 0 | |5 DE-604 | |
700 | 1 | |a Hague, Paul |0 (DE-588)170928632 |4 aut | |
776 | 0 | 8 | |i Erscheint auch als |n Online-Ausgabe |a Hague, Nick, 1974- author |t B2B customer experience |b 1 Edition |d New York, NY : Kogan Page Ltd, [2018] |z 9780749481865 |
999 | |a oai:aleph.bib-bvb.de:BVB01-034255218 |
Datensatz im Suchindex
_version_ | 1804185248389398528 |
---|---|
adam_txt | |
any_adam_object | |
any_adam_object_boolean | |
author | Hague, Nick 1974- Hague, Paul |
author_GND | (DE-588)1043024263 (DE-588)170928632 |
author_facet | Hague, Nick 1974- Hague, Paul |
author_role | aut aut |
author_sort | Hague, Nick 1974- |
author_variant | n h nh p h ph |
building | Verbundindex |
bvnumber | BV048991886 |
callnumber-first | H - Social Science |
callnumber-label | HF5415 |
callnumber-raw | HF5415.5 |
callnumber-search | HF5415.5 |
callnumber-sort | HF 45415.5 |
callnumber-subject | HF - Commerce |
classification_rvk | QP 600 |
ctrlnum | (OCoLC)1385300024 (DE-599)BVBBV048991886 |
dewey-full | 658.8/12 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/12 |
dewey-search | 658.8/12 |
dewey-sort | 3658.8 212 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
discipline_str_mv | Wirtschaftswissenschaften |
edition | Second edition |
format | Book |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01652nam a2200445 c 4500</leader><controlfield tag="001">BV048991886</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20240115 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">230607s2023 xxua||| |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781398608535</subfield><subfield code="c">hbk</subfield><subfield code="9">978-1-3986-0853-5</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781398608511</subfield><subfield code="c">pbk</subfield><subfield code="9">978-1-3986-0851-1</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1385300024</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV048991886</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">xxu</subfield><subfield code="c">US</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-1050</subfield><subfield code="a">DE-355</subfield><subfield code="a">DE-898</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HF5415.5</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.8/12</subfield><subfield code="2">23</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 600</subfield><subfield code="0">(DE-625)141905:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Hague, Nick</subfield><subfield code="d">1974-</subfield><subfield code="0">(DE-588)1043024263</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">B2B customer experience</subfield><subfield code="b">a practical guide to delivering exceptional CX</subfield><subfield code="c">Nick Hague and Paul Hague</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">Second edition</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">London</subfield><subfield code="b">KoganPage</subfield><subfield code="c">[2023]</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XVII, 251 Seiten</subfield><subfield code="b">Illustrationen</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references and index</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer relations</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer loyalty</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Business-to-Business-Marketing</subfield><subfield code="0">(DE-588)4631075-7</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenorientierung</subfield><subfield code="0">(DE-588)4316837-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Business-to-Business-Marketing</subfield><subfield code="0">(DE-588)4631075-7</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Kundenorientierung</subfield><subfield code="0">(DE-588)4316837-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Hague, Paul</subfield><subfield code="0">(DE-588)170928632</subfield><subfield code="4">aut</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Online-Ausgabe</subfield><subfield code="a">Hague, Nick, 1974- author</subfield><subfield code="t">B2B customer experience</subfield><subfield code="b">1 Edition</subfield><subfield code="d">New York, NY : Kogan Page Ltd, [2018]</subfield><subfield code="z">9780749481865</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-034255218</subfield></datafield></record></collection> |
id | DE-604.BV048991886 |
illustrated | Illustrated |
index_date | 2024-07-03T22:07:28Z |
indexdate | 2024-07-10T09:52:13Z |
institution | BVB |
isbn | 9781398608535 9781398608511 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-034255218 |
oclc_num | 1385300024 |
open_access_boolean | |
owner | DE-1050 DE-355 DE-BY-UBR DE-898 DE-BY-UBR |
owner_facet | DE-1050 DE-355 DE-BY-UBR DE-898 DE-BY-UBR |
physical | XVII, 251 Seiten Illustrationen |
publishDate | 2023 |
publishDateSearch | 2023 |
publishDateSort | 2023 |
publisher | KoganPage |
record_format | marc |
spelling | Hague, Nick 1974- (DE-588)1043024263 aut B2B customer experience a practical guide to delivering exceptional CX Nick Hague and Paul Hague Second edition London KoganPage [2023] XVII, 251 Seiten Illustrationen txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Customer relations Customer loyalty Business-to-Business-Marketing (DE-588)4631075-7 gnd rswk-swf Kundenorientierung (DE-588)4316837-1 gnd rswk-swf Business-to-Business-Marketing (DE-588)4631075-7 s Kundenorientierung (DE-588)4316837-1 s DE-604 Hague, Paul (DE-588)170928632 aut Erscheint auch als Online-Ausgabe Hague, Nick, 1974- author B2B customer experience 1 Edition New York, NY : Kogan Page Ltd, [2018] 9780749481865 |
spellingShingle | Hague, Nick 1974- Hague, Paul B2B customer experience a practical guide to delivering exceptional CX Customer relations Customer loyalty Business-to-Business-Marketing (DE-588)4631075-7 gnd Kundenorientierung (DE-588)4316837-1 gnd |
subject_GND | (DE-588)4631075-7 (DE-588)4316837-1 |
title | B2B customer experience a practical guide to delivering exceptional CX |
title_auth | B2B customer experience a practical guide to delivering exceptional CX |
title_exact_search | B2B customer experience a practical guide to delivering exceptional CX |
title_exact_search_txtP | B2B customer experience a practical guide to delivering exceptional CX |
title_full | B2B customer experience a practical guide to delivering exceptional CX Nick Hague and Paul Hague |
title_fullStr | B2B customer experience a practical guide to delivering exceptional CX Nick Hague and Paul Hague |
title_full_unstemmed | B2B customer experience a practical guide to delivering exceptional CX Nick Hague and Paul Hague |
title_short | B2B customer experience |
title_sort | b2b customer experience a practical guide to delivering exceptional cx |
title_sub | a practical guide to delivering exceptional CX |
topic | Customer relations Customer loyalty Business-to-Business-Marketing (DE-588)4631075-7 gnd Kundenorientierung (DE-588)4316837-1 gnd |
topic_facet | Customer relations Customer loyalty Business-to-Business-Marketing Kundenorientierung |
work_keys_str_mv | AT haguenick b2bcustomerexperienceapracticalguidetodeliveringexceptionalcx AT haguepaul b2bcustomerexperienceapracticalguidetodeliveringexceptionalcx |