APA (7th ed.) Citation

Yorgov, I. (2023). The new customer experience management: Why and how the companies of the future address their customers' needs proactively. Routledge.

Chicago Style (17th ed.) Citation

Yorgov, Ivaylo. The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively. New York: Routledge, 2023.

MLA (9th ed.) Citation

Yorgov, Ivaylo. The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively. Routledge, 2023.