Business process management: practical guidelines to successful implementations

"Business Process Management has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add impactful and measurable value to their organizations. The book covers all major frameworks, including LEAN and Six Sigma, and offers a unique emphasis on...

Ausführliche Beschreibung

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Bibliographische Detailangaben
1. Verfasser: Jeston, John 1950- (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: London ; New York, NY Routledge, Taylor & Francis Group 2022
Ausgabe:Fifth edition
Schriftenreihe:Business & Management
Schlagworte:
Zusammenfassung:"Business Process Management has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add impactful and measurable value to their organizations. The book covers all major frameworks, including LEAN and Six Sigma, and offers a unique emphasis on BPM's interrelationship with organizational management, culture, and leadership. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it is to be successful, augmented and aligned with other management disciplines. This thoroughly revised and updated fifth edition includes: Discussion of the impact of the Covid-19 Pandemic on business operations, business transformation, remote working and new processes, New and revised content on sustainable processes in BPM, Expanded material on process automation and new technologies, including AI, New and revised international case studies and practical examples, A streamlined layout, as well as new questions and thought-provoking comments to promote discussion and thinking. Business Process Management is an accessible core text for advanced undergraduate and postgraduate students studying Business Process Management, Operations, Production and Strategic Management, as well as an indispensable guide to any senior business executive or chief financial officer. The work is complemented by online resources to support instructors and learning, including PowerPoint slides for each chapter. John Jeston has over 40 years' experience in senior executive and consulting positions. He runs an international consultancy, Management By Process Pty Ltd"--
Beschreibung:Revised edition of the author's Business process management, 2018
Includes bibliographical references and index
Beschreibung:xxxv, 596 Seiten Illustrationen, Diagramme
ISBN:9780367771584
9780367771607

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