APA (7th ed.) Citation

Lucas, R. W. (2023). Customer Service: Skills for success (eighth edition, international student edition is for use outside of the U.S.). McGraw Hill.

Chicago Style (17th ed.) Citation

Lucas, Robert W. Customer Service: Skills for Success. eighth edition, international student edition is for use outside of the U.S. New York, NY: McGraw Hill, 2023.

MLA (9th ed.) Citation

Lucas, Robert W. Customer Service: Skills for Success. eighth edition, international student edition is for use outside of the U.S. McGraw Hill, 2023.