Lucas, R. W. (2023). Customer Service: Skills for success (eighth edition, international student edition is for use outside of the U.S.). McGraw Hill.
Chicago-Zitierstil (17. Ausg.)Lucas, Robert W. Customer Service: Skills for Success. eighth edition, international student edition is for use outside of the U.S. New York, NY: McGraw Hill, 2023.
MLA-Zitierstil (9. Ausg.)Lucas, Robert W. Customer Service: Skills for Success. eighth edition, international student edition is for use outside of the U.S. McGraw Hill, 2023.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.