Cops, teachers, counselors: stories from the front lines of public service
The new edition of Cops, Teachers, Counselors furthers the exploration of forces that shape the contours of frontline work. This line of inquiry is at the heart of street-level bureaucracy research, a field of study cutting across disciplines, including public administration, political science, soci...
Gespeichert in:
| 1. Verfasser: | |
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| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Ann Arbor, Michigan
University of Michigan Press
2022
|
| Ausgabe: | new and expanded edition, second edition |
| Schlagworte: | |
| Online-Zugang: | FLA01 |
| Zusammenfassung: | The new edition of Cops, Teachers, Counselors furthers the exploration of forces that shape the contours of frontline work. This line of inquiry is at the heart of street-level bureaucracy research, a field of study cutting across disciplines, including public administration, political science, social work, law and society, education, and criminal justice. The oft-cited 2003 edition pioneered a qualitative method of inquiry using workers’ own voices and storytelling about fairness in the delivery of services. This NSF-supported field research reveals the ways workers engage in moral judgments, more than implementing laws and policies, to account for their decisions and actions. The new edition wraps an expanded framing around the original chapters, while maintaining a lively, approachable presentation style. It takes on a more enriched perspective of legality than the original, while retaining a focus on frontline work as a powerful source of cultural ordering. In addition to examining workers’ stories of encounters, attention is given to the agency of the governed during interactional moments, the power dynamics in play during both interpersonal and group encounters, and patterns of practice that converge across distinctive service domains. The original edition describes two narratives that shape frontline workers’ decisional judgments and the interplay between legality and morality: the state-agent and citizen-agent narratives. This edition adds the knowledge-agent narrative that stresses the importance of professional and field learning to decisional judgments. The book examines routine encounters of cops, teachers, and counselors with diverse publics when questions of justice and fairness are at play. This new edition speaks to contemporary issues at a time when frontline workers gained broad recognition for their heroic contributions to communities during the Covid 19 pandemic, as well as sustained condemnation for their embodiment of the brutal expression of racialized state power in police actions. The authors conclude with a focus on the significance of place and trust in building social inclusion on the frontlines of public service |
| Beschreibung: | 1 online resource (xxvii, 277 pages) Illustrationen, Diagramme |
| ISBN: | 9780472129980 0472129988 |
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| 520 | 3 | |a The new edition of Cops, Teachers, Counselors furthers the exploration of forces that shape the contours of frontline work. This line of inquiry is at the heart of street-level bureaucracy research, a field of study cutting across disciplines, including public administration, political science, social work, law and society, education, and criminal justice. The oft-cited 2003 edition pioneered a qualitative method of inquiry using workers’ own voices and storytelling about fairness in the delivery of services. This NSF-supported field research reveals the ways workers engage in moral judgments, more than implementing laws and policies, to account for their decisions and actions. The new edition wraps an expanded framing around the original chapters, while maintaining a lively, approachable presentation style. It takes on a more enriched perspective of legality than the original, while retaining a focus on frontline work as a powerful source of cultural ordering. | |
| 520 | 3 | |a In addition to examining workers’ stories of encounters, attention is given to the agency of the governed during interactional moments, the power dynamics in play during both interpersonal and group encounters, and patterns of practice that converge across distinctive service domains. The original edition describes two narratives that shape frontline workers’ decisional judgments and the interplay between legality and morality: the state-agent and citizen-agent narratives. This edition adds the knowledge-agent narrative that stresses the importance of professional and field learning to decisional judgments. The book examines routine encounters of cops, teachers, and counselors with diverse publics when questions of justice and fairness are at play. | |
| 520 | 3 | |a This new edition speaks to contemporary issues at a time when frontline workers gained broad recognition for their heroic contributions to communities during the Covid 19 pandemic, as well as sustained condemnation for their embodiment of the brutal expression of racialized state power in police actions. The authors conclude with a focus on the significance of place and trust in building social inclusion on the frontlines of public service | |
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| author | Maynard-Moody, Steven 1949- |
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| spelling | Maynard-Moody, Steven 1949- Verfasser (DE-588)170517314 aut Cops, teachers, counselors stories from the front lines of public service Steven Maynard-Moody and Michael Musheno new and expanded edition, second edition Ann Arbor, Michigan University of Michigan Press 2022 1 online resource (xxvii, 277 pages) Illustrationen, Diagramme txt rdacontent c rdamedia cr rdacarrier The new edition of Cops, Teachers, Counselors furthers the exploration of forces that shape the contours of frontline work. This line of inquiry is at the heart of street-level bureaucracy research, a field of study cutting across disciplines, including public administration, political science, social work, law and society, education, and criminal justice. The oft-cited 2003 edition pioneered a qualitative method of inquiry using workers’ own voices and storytelling about fairness in the delivery of services. This NSF-supported field research reveals the ways workers engage in moral judgments, more than implementing laws and policies, to account for their decisions and actions. The new edition wraps an expanded framing around the original chapters, while maintaining a lively, approachable presentation style. It takes on a more enriched perspective of legality than the original, while retaining a focus on frontline work as a powerful source of cultural ordering. In addition to examining workers’ stories of encounters, attention is given to the agency of the governed during interactional moments, the power dynamics in play during both interpersonal and group encounters, and patterns of practice that converge across distinctive service domains. The original edition describes two narratives that shape frontline workers’ decisional judgments and the interplay between legality and morality: the state-agent and citizen-agent narratives. This edition adds the knowledge-agent narrative that stresses the importance of professional and field learning to decisional judgments. The book examines routine encounters of cops, teachers, and counselors with diverse publics when questions of justice and fairness are at play. This new edition speaks to contemporary issues at a time when frontline workers gained broad recognition for their heroic contributions to communities during the Covid 19 pandemic, as well as sustained condemnation for their embodiment of the brutal expression of racialized state power in police actions. The authors conclude with a focus on the significance of place and trust in building social inclusion on the frontlines of public service Öffentlicher Dienst (DE-588)4043169-1 gnd rswk-swf Arbeitsbedingungen (DE-588)4002641-3 gnd rswk-swf Sozialarbeiter (DE-588)4055680-3 gnd rswk-swf Lehrer (DE-588)4035088-5 gnd rswk-swf Polizei (DE-588)4046595-0 gnd rswk-swf USA (DE-588)4078704-7 gnd rswk-swf Human services personnel / United States Social workers / United States Police / United States Teachers / United States Services sociaux / Personnel / États-Unis Travailleurs sociaux / États-Unis Enseignants / États-Unis Human services personnel Police Social workers Teachers United States Electronic books USA (DE-588)4078704-7 g Öffentlicher Dienst (DE-588)4043169-1 s Arbeitsbedingungen (DE-588)4002641-3 s Polizei (DE-588)4046595-0 s Lehrer (DE-588)4035088-5 s Sozialarbeiter (DE-588)4055680-3 s DE-604 Musheno, Michael C. 1947- Sonstige (DE-588)1057709778 oth Erscheint auch als Druck-Ausgabe, Hardcover 9780472075249 Erscheint auch als Druck-Ausgabe, Paperback 9780472055241 |
| spellingShingle | Maynard-Moody, Steven 1949- Cops, teachers, counselors stories from the front lines of public service Öffentlicher Dienst (DE-588)4043169-1 gnd Arbeitsbedingungen (DE-588)4002641-3 gnd Sozialarbeiter (DE-588)4055680-3 gnd Lehrer (DE-588)4035088-5 gnd Polizei (DE-588)4046595-0 gnd |
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| title | Cops, teachers, counselors stories from the front lines of public service |
| title_auth | Cops, teachers, counselors stories from the front lines of public service |
| title_exact_search | Cops, teachers, counselors stories from the front lines of public service |
| title_exact_search_txtP | Cops, teachers, counselors stories from the front lines of public service |
| title_full | Cops, teachers, counselors stories from the front lines of public service Steven Maynard-Moody and Michael Musheno |
| title_fullStr | Cops, teachers, counselors stories from the front lines of public service Steven Maynard-Moody and Michael Musheno |
| title_full_unstemmed | Cops, teachers, counselors stories from the front lines of public service Steven Maynard-Moody and Michael Musheno |
| title_short | Cops, teachers, counselors |
| title_sort | cops teachers counselors stories from the front lines of public service |
| title_sub | stories from the front lines of public service |
| topic | Öffentlicher Dienst (DE-588)4043169-1 gnd Arbeitsbedingungen (DE-588)4002641-3 gnd Sozialarbeiter (DE-588)4055680-3 gnd Lehrer (DE-588)4035088-5 gnd Polizei (DE-588)4046595-0 gnd |
| topic_facet | Öffentlicher Dienst Arbeitsbedingungen Sozialarbeiter Lehrer Polizei USA |
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