APA (7th ed.) Citation

Bhatnagar, V. (2017). Mainstreaming Citizen Feedback on Service Delivery using ICTs: Findings and Lessons from ICT-based Feedback Surveys on Water Supply and Sanitation Services in Indian Cities. The World Bank. https://doi.org/10.1596/26270

Chicago Style (17th ed.) Citation

Bhatnagar, Vandana. Mainstreaming Citizen Feedback on Service Delivery Using ICTs: Findings and Lessons from ICT-based Feedback Surveys on Water Supply and Sanitation Services in Indian Cities. Washington, D.C: The World Bank, 2017. https://doi.org/10.1596/26270.

MLA (9th ed.) Citation

Bhatnagar, Vandana. Mainstreaming Citizen Feedback on Service Delivery Using ICTs: Findings and Lessons from ICT-based Feedback Surveys on Water Supply and Sanitation Services in Indian Cities. The World Bank, 2017. https://doi.org/10.1596/26270.