APA (7th ed.) Citation

Newman, J. L. (2013). Setting Reasonable Performance Targets for Public Service Delivery. The World Bank. https://doi.org/10.1596/1813-9450-6385

Chicago Style (17th ed.) Citation

Newman, John L. Setting Reasonable Performance Targets for Public Service Delivery. Washington, D.C: The World Bank, 2013. https://doi.org/10.1596/1813-9450-6385.

MLA (9th ed.) Citation

Newman, John L. Setting Reasonable Performance Targets for Public Service Delivery. The World Bank, 2013. https://doi.org/10.1596/1813-9450-6385.