APA (7th ed.) Citation

Reichheld, F. F. (2021). Winning on purpose: The unbeatable strategy of loving customers. Harvard Business Review Press.

Chicago Style (17th ed.) Citation

Reichheld, Frederick F. Winning on Purpose: The Unbeatable Strategy of Loving Customers. Boston, Massachusetts: Harvard Business Review Press, 2021.

MLA (9th ed.) Citation

Reichheld, Frederick F. Winning on Purpose: The Unbeatable Strategy of Loving Customers. Harvard Business Review Press, 2021.