Introduction to hospitality:
Introduction to Hospitality, eBook, Global Edition
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Harlow, England
Pearson
[2021]
|
| Ausgabe: | Eighth edition, global edition |
| Online-Zugang: | FHD01 |
| Zusammenfassung: | Introduction to Hospitality, eBook, Global Edition |
| Beschreibung: | 1 Online-Ressource (431 Seiten) |
| ISBN: | 9781292330297 |
Internformat
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| 245 | 1 | 0 | |a Introduction to hospitality |c John R. Walker |
| 250 | |a Eighth edition, global edition | ||
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| 505 | 8 | |a Cover -- Title Page -- Copyright -- Brief Contents -- Contents -- To the Student -- Preface -- Acknowledgments -- Global Edition Acknowledgments -- About the Author -- Part I: Introducing Hospitality and Lodging -- Chapter 1: Introducing Hospitality -- Prelude -- Hospitality through the Ages -- Ancient Times -- Greece and Rome -- Medieval Times -- Coffeehouses -- The New World -- The French Revolution -- The Nineteenth Century -- The Twentieth Century -- The Twenty-First Century -- The Modern Hospitality Industry -- Welcome to You, the Future Hospitality Industry Leaders! | |
| 505 | 8 | |a The Interrelated Nature of Hospitality and Tourism -- Characteristics of the Hospitality Industry -- Hospitality Industry Philosophy -- Success in Service -- The Focus on Service -- Determining Your Career Path -- Career Paths -- Career Goals -- Is the Hospitality Industry for You? -- Self-Assessment and Personal Philosophy -- Now Is the Time to Get Involved -- Professional Organizations -- Current Issues in Hospitality and Tourism -- Career Information -- Case Study -- Key Words and Concepts -- Chapter 1 Review Questions -- Apply Your Knowledge -- Suggested Activities -- Endnotes | |
| 505 | 8 | |a Chapter 2: The Hotel Business -- Hotel Development and Ownership -- Franchising -- Is There a Franchise in Your Future? -- Referral Associations -- Management Contracts -- Real Estate Investment Trust -- Hotel Development -- Rating and Classification of Hotels -- The Lodging Industry -- Hotel Affiliations -- Hotel Classification by Rating System: AAA and Forbes -- City Center and Suburban Hotels -- Resort Hotels -- Airport Hotels -- Freeway and Interstate Hotels and Motels -- Casino Hotels -- Conference and Convention Hotels -- Full-Service Hotels -- Economy/Budget Hotels | |
| 505 | 8 | |a Extended-Stay Hotels and All-Suites Extended-Stay Hotels -- Condotels, Timeshare, and Mixed-Use Hotels -- Bed and Breakfast Inns -- Timeshare, Vacation Ownership, and Fractional Ownership -- Travel the World through Exchange Vacations -- Best, Biggest, and Most Unusual Hotels and Chains -- The Best Hotel Chains -- The Most Unusual Hotels -- Career Information -- Current Issues in Hotel Development and Management -- Case Study -- Key Words and Concepts -- Chapter 2 Review Questions -- Apply Your Knowledge -- Suggested Activities -- Endnotes -- Chapter 3: Rooms Division -- Management Structure | |
| 505 | 8 | |a The Hotel General Manager -- The Executive Committee -- Rooms Division -- Rooms Division Director -- Front Office -- Reservations -- Guest Reservation Systems -- Billing Guests -- Night Auditor -- Communications CBX or PBX -- Guest Services /Uniformed Services -- Concierge -- Housekeeping -- Laundry -- Spas -- Guest Comfort and Convenience -- Security/Loss Prevention -- Hotel Information Technology -- Current Issues in Hotel and Rooms Division Operations -- Career Information -- Revenue Management -- Yield Management -- RevPAR -- The Value of the STR STAR Program -- Energy Management Systems | |
| 520 | |a Introduction to Hospitality, eBook, Global Edition | ||
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Datensatz im Suchindex
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| author | Walker, John R. 1944- |
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| author_facet | Walker, John R. 1944- |
| author_role | aut |
| author_sort | Walker, John R. 1944- |
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| building | Verbundindex |
| bvnumber | BV047478321 |
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| contents | Cover -- Title Page -- Copyright -- Brief Contents -- Contents -- To the Student -- Preface -- Acknowledgments -- Global Edition Acknowledgments -- About the Author -- Part I: Introducing Hospitality and Lodging -- Chapter 1: Introducing Hospitality -- Prelude -- Hospitality through the Ages -- Ancient Times -- Greece and Rome -- Medieval Times -- Coffeehouses -- The New World -- The French Revolution -- The Nineteenth Century -- The Twentieth Century -- The Twenty-First Century -- The Modern Hospitality Industry -- Welcome to You, the Future Hospitality Industry Leaders! The Interrelated Nature of Hospitality and Tourism -- Characteristics of the Hospitality Industry -- Hospitality Industry Philosophy -- Success in Service -- The Focus on Service -- Determining Your Career Path -- Career Paths -- Career Goals -- Is the Hospitality Industry for You? -- Self-Assessment and Personal Philosophy -- Now Is the Time to Get Involved -- Professional Organizations -- Current Issues in Hospitality and Tourism -- Career Information -- Case Study -- Key Words and Concepts -- Chapter 1 Review Questions -- Apply Your Knowledge -- Suggested Activities -- Endnotes Chapter 2: The Hotel Business -- Hotel Development and Ownership -- Franchising -- Is There a Franchise in Your Future? -- Referral Associations -- Management Contracts -- Real Estate Investment Trust -- Hotel Development -- Rating and Classification of Hotels -- The Lodging Industry -- Hotel Affiliations -- Hotel Classification by Rating System: AAA and Forbes -- City Center and Suburban Hotels -- Resort Hotels -- Airport Hotels -- Freeway and Interstate Hotels and Motels -- Casino Hotels -- Conference and Convention Hotels -- Full-Service Hotels -- Economy/Budget Hotels Extended-Stay Hotels and All-Suites Extended-Stay Hotels -- Condotels, Timeshare, and Mixed-Use Hotels -- Bed and Breakfast Inns -- Timeshare, Vacation Ownership, and Fractional Ownership -- Travel the World through Exchange Vacations -- Best, Biggest, and Most Unusual Hotels and Chains -- The Best Hotel Chains -- The Most Unusual Hotels -- Career Information -- Current Issues in Hotel Development and Management -- Case Study -- Key Words and Concepts -- Chapter 2 Review Questions -- Apply Your Knowledge -- Suggested Activities -- Endnotes -- Chapter 3: Rooms Division -- Management Structure The Hotel General Manager -- The Executive Committee -- Rooms Division -- Rooms Division Director -- Front Office -- Reservations -- Guest Reservation Systems -- Billing Guests -- Night Auditor -- Communications CBX or PBX -- Guest Services /Uniformed Services -- Concierge -- Housekeeping -- Laundry -- Spas -- Guest Comfort and Convenience -- Security/Loss Prevention -- Hotel Information Technology -- Current Issues in Hotel and Rooms Division Operations -- Career Information -- Revenue Management -- Yield Management -- RevPAR -- The Value of the STR STAR Program -- Energy Management Systems |
| ctrlnum | (OCoLC)1269396245 (DE-599)BVBBV047478321 |
| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| edition | Eighth edition, global edition |
| format | Electronic eBook |
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| id | DE-604.BV047478321 |
| illustrated | Not Illustrated |
| index_date | 2024-07-03T18:11:44Z |
| indexdate | 2024-07-10T09:13:13Z |
| institution | BVB |
| isbn | 9781292330297 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-032879864 |
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| physical | 1 Online-Ressource (431 Seiten) |
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| publishDate | 2021 |
| publishDateSearch | 2021 |
| publishDateSort | 2021 |
| publisher | Pearson |
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| spelling | Walker, John R. 1944- Verfasser (DE-588)172440734 aut Introduction to hospitality John R. Walker Eighth edition, global edition Harlow, England Pearson [2021] 1 Online-Ressource (431 Seiten) txt rdacontent c rdamedia cr rdacarrier Cover -- Title Page -- Copyright -- Brief Contents -- Contents -- To the Student -- Preface -- Acknowledgments -- Global Edition Acknowledgments -- About the Author -- Part I: Introducing Hospitality and Lodging -- Chapter 1: Introducing Hospitality -- Prelude -- Hospitality through the Ages -- Ancient Times -- Greece and Rome -- Medieval Times -- Coffeehouses -- The New World -- The French Revolution -- The Nineteenth Century -- The Twentieth Century -- The Twenty-First Century -- The Modern Hospitality Industry -- Welcome to You, the Future Hospitality Industry Leaders! The Interrelated Nature of Hospitality and Tourism -- Characteristics of the Hospitality Industry -- Hospitality Industry Philosophy -- Success in Service -- The Focus on Service -- Determining Your Career Path -- Career Paths -- Career Goals -- Is the Hospitality Industry for You? -- Self-Assessment and Personal Philosophy -- Now Is the Time to Get Involved -- Professional Organizations -- Current Issues in Hospitality and Tourism -- Career Information -- Case Study -- Key Words and Concepts -- Chapter 1 Review Questions -- Apply Your Knowledge -- Suggested Activities -- Endnotes Chapter 2: The Hotel Business -- Hotel Development and Ownership -- Franchising -- Is There a Franchise in Your Future? -- Referral Associations -- Management Contracts -- Real Estate Investment Trust -- Hotel Development -- Rating and Classification of Hotels -- The Lodging Industry -- Hotel Affiliations -- Hotel Classification by Rating System: AAA and Forbes -- City Center and Suburban Hotels -- Resort Hotels -- Airport Hotels -- Freeway and Interstate Hotels and Motels -- Casino Hotels -- Conference and Convention Hotels -- Full-Service Hotels -- Economy/Budget Hotels Extended-Stay Hotels and All-Suites Extended-Stay Hotels -- Condotels, Timeshare, and Mixed-Use Hotels -- Bed and Breakfast Inns -- Timeshare, Vacation Ownership, and Fractional Ownership -- Travel the World through Exchange Vacations -- Best, Biggest, and Most Unusual Hotels and Chains -- The Best Hotel Chains -- The Most Unusual Hotels -- Career Information -- Current Issues in Hotel Development and Management -- Case Study -- Key Words and Concepts -- Chapter 2 Review Questions -- Apply Your Knowledge -- Suggested Activities -- Endnotes -- Chapter 3: Rooms Division -- Management Structure The Hotel General Manager -- The Executive Committee -- Rooms Division -- Rooms Division Director -- Front Office -- Reservations -- Guest Reservation Systems -- Billing Guests -- Night Auditor -- Communications CBX or PBX -- Guest Services /Uniformed Services -- Concierge -- Housekeeping -- Laundry -- Spas -- Guest Comfort and Convenience -- Security/Loss Prevention -- Hotel Information Technology -- Current Issues in Hotel and Rooms Division Operations -- Career Information -- Revenue Management -- Yield Management -- RevPAR -- The Value of the STR STAR Program -- Energy Management Systems Introduction to Hospitality, eBook, Global Edition Erscheint auch als Druck-Ausgabe 978-1-292-33023-5 |
| spellingShingle | Walker, John R. 1944- Introduction to hospitality Cover -- Title Page -- Copyright -- Brief Contents -- Contents -- To the Student -- Preface -- Acknowledgments -- Global Edition Acknowledgments -- About the Author -- Part I: Introducing Hospitality and Lodging -- Chapter 1: Introducing Hospitality -- Prelude -- Hospitality through the Ages -- Ancient Times -- Greece and Rome -- Medieval Times -- Coffeehouses -- The New World -- The French Revolution -- The Nineteenth Century -- The Twentieth Century -- The Twenty-First Century -- The Modern Hospitality Industry -- Welcome to You, the Future Hospitality Industry Leaders! The Interrelated Nature of Hospitality and Tourism -- Characteristics of the Hospitality Industry -- Hospitality Industry Philosophy -- Success in Service -- The Focus on Service -- Determining Your Career Path -- Career Paths -- Career Goals -- Is the Hospitality Industry for You? -- Self-Assessment and Personal Philosophy -- Now Is the Time to Get Involved -- Professional Organizations -- Current Issues in Hospitality and Tourism -- Career Information -- Case Study -- Key Words and Concepts -- Chapter 1 Review Questions -- Apply Your Knowledge -- Suggested Activities -- Endnotes Chapter 2: The Hotel Business -- Hotel Development and Ownership -- Franchising -- Is There a Franchise in Your Future? -- Referral Associations -- Management Contracts -- Real Estate Investment Trust -- Hotel Development -- Rating and Classification of Hotels -- The Lodging Industry -- Hotel Affiliations -- Hotel Classification by Rating System: AAA and Forbes -- City Center and Suburban Hotels -- Resort Hotels -- Airport Hotels -- Freeway and Interstate Hotels and Motels -- Casino Hotels -- Conference and Convention Hotels -- Full-Service Hotels -- Economy/Budget Hotels Extended-Stay Hotels and All-Suites Extended-Stay Hotels -- Condotels, Timeshare, and Mixed-Use Hotels -- Bed and Breakfast Inns -- Timeshare, Vacation Ownership, and Fractional Ownership -- Travel the World through Exchange Vacations -- Best, Biggest, and Most Unusual Hotels and Chains -- The Best Hotel Chains -- The Most Unusual Hotels -- Career Information -- Current Issues in Hotel Development and Management -- Case Study -- Key Words and Concepts -- Chapter 2 Review Questions -- Apply Your Knowledge -- Suggested Activities -- Endnotes -- Chapter 3: Rooms Division -- Management Structure The Hotel General Manager -- The Executive Committee -- Rooms Division -- Rooms Division Director -- Front Office -- Reservations -- Guest Reservation Systems -- Billing Guests -- Night Auditor -- Communications CBX or PBX -- Guest Services /Uniformed Services -- Concierge -- Housekeeping -- Laundry -- Spas -- Guest Comfort and Convenience -- Security/Loss Prevention -- Hotel Information Technology -- Current Issues in Hotel and Rooms Division Operations -- Career Information -- Revenue Management -- Yield Management -- RevPAR -- The Value of the STR STAR Program -- Energy Management Systems |
| title | Introduction to hospitality |
| title_auth | Introduction to hospitality |
| title_exact_search | Introduction to hospitality |
| title_exact_search_txtP | Introduction to hospitality |
| title_full | Introduction to hospitality John R. Walker |
| title_fullStr | Introduction to hospitality John R. Walker |
| title_full_unstemmed | Introduction to hospitality John R. Walker |
| title_short | Introduction to hospitality |
| title_sort | introduction to hospitality |
| work_keys_str_mv | AT walkerjohnr introductiontohospitality |