INDUSTRY RESPONSES TO THE MALICIOUS USE OF SOCIAL MEDIA - Taylor, Emily; Walsh, Stacie; Bradshaw, Samantha; Reynolds, Anna (NATO Strategic Communications Centre of Excellence, 2018)
In November 2016, the idea that one of the world’s most sophisticated democracies could have been gamed by hostile states using social media platforms seemed ‘crazy’ to many people, not just Mark Zuckerberg. But as evidence continues to emerge, whether from FBI investigations, disclosures by whistle-blowers, or digitally-distributed disinformation campaigns in other countries, an uncomfortable picture takes shape — Silicon Valley’s leading technology platforms have found themselves at the centre of a perfect storm