APA-Zitierstil (7. Ausg.)

Nur Fazidah Elias, Jenal, R., Hazilah Mohd Amin, Hazura Mohamed, & Siti Aishah Hanawi. (2021). Service Excellence for Sustainability: Lessons from Malaysia, Japan, and Taiwan. Springer. https://doi.org/10.1007/978-981-16-2579-4

Chicago-Zitierstil (17. Ausg.)

Nur Fazidah Elias, Ruzzakiah Jenal, Hazilah Mohd Amin, Hazura Mohamed, und Siti Aishah Hanawi. Service Excellence for Sustainability: Lessons from Malaysia, Japan, and Taiwan. Singapore: Springer, 2021. https://doi.org/10.1007/978-981-16-2579-4.

MLA-Zitierstil (9. Ausg.)

Nur Fazidah Elias, et al. Service Excellence for Sustainability: Lessons from Malaysia, Japan, and Taiwan. Springer, 2021. https://doi.org/10.1007/978-981-16-2579-4.